Hotel Mesra keluarga di Ceuta

Bit disappointing, looks like this was a glorious hotel in its day but has gone downhill a bit. Situated fairly centrally next to the pedestrian *****, it can be walked from the port in 10 minutes or so. Window and blackout curtain did an excellent job of keeping out light and street noise. My room was large, quite large but sort of empty-ish. Huge bed. The floor looked like very nice polished dark wood, but the room did lack some light. Storage space was fine (wardrobe was a weird no-door design.) Bathroom was aging, some of the fittings coming off the wall. Only one small white light in the bathroom, very dark…. Small minfridge which was not working. Wifi worked fine. There was a medium-sized flatscreen, could find only Spanish channels. Was not possible to access HDMI input. Breakfast was OK, fairly average.

Booked the more expensive room - a Superior Suite (about 140€/night) to celebrate our wedding anniversary on Christmas eve, having driven all the way from Meknes and a border crossing from Morocco to Spain. A very much prison warden like welcome - to be told that our request to have our Christmas eve dinner at the Hotel restaurant wasn't conaidered - they had not bothered to reply. The room was large, spacious, but not a suite for sure. The attitude was quite condescending. Subsequently we found every restaurant turning us away as they were full. Eventually had a late lunch at a lovely Chinese restaurant nearby. The streets were quite animated and packed... but magically by 10.00 everything quietened down and the whole place kind of became ghost townish. We asked for room service, only to be told off that we couldnt get anything...not even a coffee!! Finally picked up some bread n bananas and some whisky at a small conveinence store (also run by a friendly chinese couple).. spend the night very upset at the Hotel. I did go back to the Chinese restaurant who remained possibly the only place open - Really surprised by the attitude of the staff and the restaurants we tried. An Italian place next door to our Hotel was friendly, but fully booked too. One one day we did eat at a Fish place nearby, but only after veing firat turned away by one waiter, and then another waiter let us sit, like he was doing us a favour. Oh nice Ulises ..Not so nice because of the service. Location is great. A bit run down. The lifts are old and rickety. Our rooms toilet door made a racket with unoiled hinges. A smile and a little more welcoming, offering atleast some bread or a soup on Christmas eve, would have helped improve this rating.