Chandler Inn

Their was no hot water for 4 night's. Their was N nats in the room. Floor was grimy and dirty, The bed was at least 15 years old, gagging in the middle. No compilation for the lack of hot water.

We registered for a king bed, ended up with a double. My husband is 6 foot 6. He needs a larger bed. Internet was in and out. Room faced the street and between the noise of cars and the awful bed we did not sleep. For the price you would think it would have been better. Do not recommend, will not stay again.

Check in was easy. Got to the room and noticed there was what appeared to be feces on the wall. Check the bed sheets and one had blood on them. The other had mold stains. The pillows were nasty. The mattresses appeared to have been treated from past bed bugs. There is little blood spots all over them. The bathroom door did not shut. The guy working in the front desk was very apologetic, brought new sheets and clean the wall. Overall it's just the cleanliness issue. The baseboards and the corners haven't seen a rag in a while.

The overall state of the room was closer to a health code violation than it was a $100/night room. The bed was slumped, the box springs underneath were compressed, the shower had aluminum tape covering the overflow drain port, the curtains were as dirty as the floor (which was sticky and stained beyond telling what pattern it used to be), the desk chair was torn/stained/gunked enough that its only served purpose was propping under the door handle to make sure it couldn’t be turned (because the lock was iffy). The shower only got to be about tepid, not hot. The cover for the bed looked and felt like it used to be an old curtain. The WiFi didn’t work, and the tv channels were spotty at best. I am a retired combat veteran. I’ve slept in my fair share of dumpy locations. This was absolutely not worth the cost that I had to pay. The ONLY redeeming quality was that I wasn’t sleeping on the ground out in the open.

I did not end up staying as when I arrived there was no one at the office or I would have demanded my money back. I was approached by several men while I waited for office attendant, wanting to know if I needed to buy *****. I left the area as soon as this happened, and I would advise you to investigate this property and remove from you listing of options. The photos appear just lovely and in real life it is a dangerous area as well as filthy, Run down and not at all what an overnight motel should be. One room had the door open and they were selling used tires, tools and Gosh knows what else. I feel that I was mislead by the photos on your website and you have ripped me off for with an un refundable property. So as a customer I went down the road to Good Year AZ and stayed at Super 8 Wyndham property. I looked it over before committing. Nice and clean. I have no need for a fancy hotel but for goodness sake it should be clean and safe if you're taking my money. I will pursue my refund for the Chandler Inn, It is the least you can do. Again I say someone from your corporation should really put some eyes on the Chandler Inn

When I first checked in at 7:30pm, the lady working the front was nice and pleasant to me. However, at 10pm I believe the shift changed and another employee started patrolling the grounds. I was smoking by my car in the parking lot and she was extremely hostile, saying I couldn't hang out in the parking lot and needed to get back in my room. Once she saw there was another person with me (online it says up to 4 guests, she became extremely cross with us and immediately kicked us out of the room. She wouldn't make eye-contact with us, or even give me her name OR look at me! However, she did stand in the open doorway smoking a cigarette right into our non-smoking room. She ended the experience by personally making fun of us, saying "You're like what, 30? Learn how to f-word read the contract". Extremely vulgar language, and attitude. I would never stay here again, even if the rest of the world was on fire.

I didn't like this hotel for the following reason: 1. The lobby has been locked day & night. I had to stand outside the office and waited in line to check-in, it was so cold and dark; I was only lucky that it didn't rain at the time. 2. On this cold night, the two-queen-bed room I checked-in only had twin sized blankets, with no comforter to cover me. Also, there were only one set of towels. 3. This hotel used to provide continental breakfast, but now, by the excuse of Pandemic, it stopped providing, not even water for drink! On the other hand, its charge for staying is a lot much higher than it's worth. *** However, its staff worked by the registration desk was an excellent employee -- he patiently listened to my complaints, apologized for the hotel conditions and showed his understanding, and then he came to my room twice to both fix the lamp and bring over a lager-size blanket I had requested. I'd like to say, he should be rewarded and promoted for his great job performance! He was the only reason of the positive score I’d like to rate this hotel!

If this place is 4/10 then sleeping in your car is 5/10. They only allow lapdogs so don't think they're actually pet friendly. In fact, they're not even friendly.

Disappointed the WiFi was not working and was told my the front desk a courtesy would be credited to my credit card upon checkout and didn’t receive credit of any kind.