No. 159 Shaoshan North Road, Furong District, Changsha, Hunan, 410011, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Baik
1915 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.6
Kebersihan4.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(1915)
Ulasan positif(1855)
Ulasan dengan gambar/video(194)
Lokasi yang strategik(125)
Penyambut tetamu yang peramah(124)
Sarapan pagi yang lazat(73)
Berdekatan dengan metro(45)
Kolam renang yang bagus(41)
Mewah(15)
Kopi yang lazat(12)
Ulasan kurang baik(60)
Carl W.
Bilik Double Standard
Menginap pada Okt 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Nov 2024
Excellent, easy to get around, friendly staff and clean room!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Mei 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Jun 2024
Excellent service with great staff,very helpful
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Seth
Bilik Double Standard
Menginap pada Dis 2023
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Jan 2024
Very good service, especially from Sisi. Great place to stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Jul 2023
Keluarga
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Ogo 2023
The staff were super nice, but the facility is old, especially the bathroom. Will still come back, because in general, we like the hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Fernando Berti
Bilik Kembar Standard
Menginap pada Mei 2024
Solo
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Jul 2024
My SPA in Changsha.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Changsha is indeed quite hot. Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work. Wishing you all the best!
Ryanmmason
Bilik Double Standard
Menginap pada Jun 2022
Pasangan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2022
great! This hotel is fantastic
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色, 每個酒店都有他們甜美而有温馨的回憶,希望通程國際大酒店會是您回憶裏最温馨最獨特的那個 !常回來看看哦,祝:安好!
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您入住酒店並分享給看酒店評價的其他客人,很高興酒店的每一個服務環節都得到您的認可。通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Jawapan daripada Pihak Penginapan: 看到您的評價我們倍感自責,關於按金問題我們對此深感歉意,您在退房後我們都會給您第一時間將您的按金退回,您儘管放心,酒店的設施設備也再逐步更新,在您下次入住的時候,一定給您一個全新的面貌,讓您有舒適温馨的入住感受。酒店全體員工期待您的下次光臨!!
Jawapan daripada Pihak Penginapan: 尊敬的顧客,您好!感謝您入住通程國際大酒店!酒店歷經無數接待,設施難免留下歲月的痕跡,我們會繼續加強對設備設施的日常維護與保養。同時我們一直致力於為賓客提供温馨舒適的住宿環境,為您打造貼心的“家外之家”,我們也將以更為優質的服務來彌補此次的不足,希望您繼續關注和支持我們。再次謝謝您的點評,真誠期待您的再次光臨
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,我們衷心感謝您選擇長沙通程國際大酒店。對於您在我們酒店所經歷的不便,我們深感歉意。1. 對於您所提及的網絡問題,我們極為重視,並已自月初起全面啟動了“三網合一”的網絡升級項目。我們堅信,在不久的將來,該項目將為所有賓客提供更為卓越的網絡服務體驗。2. 我們酒店對每一位來自港澳地區的貴賓均持熱烈歡迎態度。經過仔細審查監控錄像,我們發現員工在識別證件過程中確實耗費了較多時間。在諮詢了帶班主管並參照本地公安機關關於“境外人員入住酒店”的規定後,我們進行了必要的拍照和複印工作。員工也因自身業務不熟練向您表達了歉意。我們將進一步加強員工培訓並持續改進服務流程。在此,我代表酒店管理層向您再次致以誠摯的歉意。我們衷心感謝您提出的寶貴建議,這些建議對我們持續改進與提升服務質量至關重要。我們期待在不久的將來能有機會為您提供更加完善的服務。祝您生活美滿,事業順遂!同時,我們也誠邀您繼續關注長沙通程國際大酒店。