Ulasan Changsha Zidongge Letian Hotel

Highly NOT recommended. Service is non-existent. Arrived late around 0030hrs on 11 Sep. The hotel receptionist gave the impression that we had interrupted her break. Throughout the whole engagement, there was NO smile on her face. She was rude, and her tablet was still going on with the show she was watching. Breakfast was meh. Tried to get some information from the hotel staff (different staff) in the morning about getting to the train station. She basically said, just navigate your way there, won't go wrong. Then I followed up with a question, whether to turn left or right after exiting the hotel, she insisted that I navigate on my own as she couldn't tell for sure. If you like the location for its closeness to the train station and need no interaction with the staff, you can stay here. Otherwise, if you wish to feel welcome by the Changsha people, I suggest you stay away.

The hotel and the rooms are clean, well designed and comfortable. Optimal position next to the train station. We did a late check in and a very early check out, but the staff was friendly and helpful with our needs. A special mention to ms Xiao Ceng from the front desk: she helped us communicate with the rest of the staff with her excellent English comprehension skills. Furthermore, she answered to all our question about the interesting spot of Changsha with precision and kindness. A true jewel of employees, her boss should be happy to have her in his team！！

Good location for catching a train on the next morning day. Room is. A bit old but clean and quite large for 3 persons Extra bed is not comfortable.

Overall good. I just wish they have a gym.

Very nice hotel however seems a bit old and worn…. Still a very pleasant experience!!

Theroomissobig.Mydeepestimpressionofthishotelisthequalityleveloftheirservice.Theirsmilecanlightupyourheart.Feltlikehome,sowarm.Servicewasalwaysatthetopfromcheck-in,roomservice,butler,receptionist,check-outtillbringmybagstothecar .Unforgettableexperience.Iwilldefintelygobackagain.Wishthehotelkeepupthegreatworkandmaymanymoresuccessescometothehotelandallpersonnel.

酒店位於長沙火車站附近，步行幾分鐘即可到達，離地鐵站也比較近，雖然酒店靠馬路，酒店前台升級的房間，安排了樓層高的房間。浴室和衞生間洗手盆都是乾濕分離房間還是智能馬桶。房間衞生乾淨比較舒適。酒店前台郭美女服務很好。

房間幫我們升級了套房，很滿意！我們住了2天，第二天的晚上睡覺時候睡到半夜女兒突然腿上好癢長出好多個疙瘩，當時打電話給前台，前台態度一般，説酒店衞生很乾凈，是不是被蚊子咬了，腳都放在被窩裡的，莫名其妙的長疙瘩過敏一樣的，我想要去醫院看的，後來前台説要客服經理過來看看，來換了被子床單，具體也不知道是什麼原因，女兒百度説像是被蟎蟲咬了一樣的。後來塗了自己準備的白花油，也是太累了，不想折騰了，想第二天在看，後來第二天早上起來沒那麼癢了，疙瘩小很多，當時真是鬱悶的。要是厲害了，酒店肯定要負責的

走進酒店大堂豁然一亮，前台服務小妹妹也非常熱情，房間裏都是按照五星級酒店標準配置，客房服務員很貼心提前把空調打開，讓我進房間就有種回家的感覺很温馨，等我入住後客房服務員又貼心的送來了點心和菊花茶，非常感謝酒店的服務！

非常棒的一家酒店。衞生，餐飲，服務態度都很不錯，侯小姐很熱情。位置好，地段好，離火車站衹有幾百米，坐地鐵方便。下次來長沙還會住這！（我發的圖片和酒店無關），是長沙其他地方

服務挺好，房間也很乾凈，以後有機會肯定還貴繼續入住的。大堂經理更值得表揚，免費幫升級了房間，非常好的一次體驗！

非常滿意，侯婷美女服務很周到，很有耐心，在附近陪孩子參加籃球賽，很舒服，很近，交通方便

房間寬敞乾淨，一大一小的兩張🛏️安排跟合理，適合兩大一小住宿。加送一人早餐更體貼，完美解決卡早餐問題。

前台小姐姐人很好，免費升級房型。房間很大，衞生很乾凈，交通方便，地鐵出門左轉300米左右。