Hotel dengan Bar di Changwon-si

My co-worker and myself checked into the hotel on October 25, 2021. We were told due to the COVID restrictions, the breakfast package we ordered during our stay would be a breakfast brought to our rooms as a room service. We were than given a menu that consisted of eggs cooked several ways, a choice of a piece of bacon, ham or sausage, and a glass of OJ or coffee or tea. Since I don’t eat the bacon, ham or sausage, my ordered when it arrived was an egg and a glass of orange juice. There were two hash browns about the size of a half dollar, a small salad and a slice of toast. There are no other options. I asked for a fruit bowl…nope, I asked for some yogurt…nope, I asked for pancakes…nope. For a small skinny person this might be sufficient but I am 6’ 1” and weigh 240 pounds. Not to mention the cost for this egg and orange juice is over $25 a day. When I asked them to cancel the breakfast package, I was told since I requested the package when I made the reservations with the corporate office, the hotel can not cancel it. So I asked for a phone number to call the corporate office. Nobody seems to know how to contact corporate. I was not helped at all to contact the corporate office. I was able to get an email address that I sent an email to corporate 4 days ago and no response as of yet. I was able to locate a number I used to make the reservation and was told by corporate reservations office, that the hotel is the one to cancel the breakfast package and not corporate. So I went back to the front desk and supposedly spoke to a front desk manager and again was told they can’t cancel the breakfast package because I got the package through corporate. I asked to speak with he hotel manager, and of course they don’t work on the weekends because I guess the hotel never has problems during the weekend. So here we go, I am paying $25+ a day for an egg and glass of orange juice. And I have to pay $25 if I don’t eat the egg or drink the orange juice. I am disappointed at the way the hotel pawns off a problem to corporate when they have the power and obligation to correct an unsatisfactory situation. None of this was foretold when I made the reservations. Because of the location to the company I am working with and the fact it is the only “foreign “ type hotel, is the reason why I made my reservations. When I come back and visit later in the year, I will not stay here again and instead stay at the Marriott in Busan, and pay for the hour taxi ride.

호텔 첫입구에서부터 넓진 않지만깔끔하고 세련된 느낌이 들었고 호텔방은 새로 인테리어해서인지 단정하고 쾌적했네요. 욕실도 샤워부스가 성인이 샤워하기에 공간이 여유있었고 세면장이 공간분리되어져있고 예쁘더라구요.전체적으로 깨끗하다는 인상입니다. 다만 아쉬운건 욕실바닥배수가 잘되지않아 샤워할때 물이 바닥에 고이는것이 아쉽고 새로인테리어해서 얼마 않되었는지 새집증후군 냄새때문에 창문을 열어두고 잤어요. 수시환기가 필요 할 것 같네요. 2인 조식포함가격에 남편은 뼈다귀해장국에 저는 샌드위치를 선택해서 모닝커피와 주스를맛있게 먹었고 간단한 스낵코너도 이용할수있어서 아주 좋았네요. 하루밤 잘자고 가요.

When you stay at Hotel Don in Changwon, you'll be in the business district, within a 10-minute walk of Seongsan Art Hall and Yongji Park. This hotel is 13.7 mi (22.1 km) from Busan New Port and 0.8 mi (1.2 km) from Changwon Shimin Saenghwal Center.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 8:30 AM for a fee.Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 54 air-conditioned rooms featuring heated floors and Smart televisions. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Conveniences include desks and free minibar items, and housekeeping is provided daily.