Hotel Chatan dengan Sarapan

I stayed at The Moana for 2.5 weeks and I couldn't have had a better experience if I tried. The staff was incredible, my room was stunning and bed was more comfortable than the one I have at home! Having to do some remote working the front lounge was the perfect spot to work from! Morning walks for coffee and taking a stroll along the seawall was the perfect way to start my day. Everything in the hotel was so clean! I even took advantage of their free bikes to venture out a little farther and it just added to my amazing stay!

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

The Hotel is in a walking distance to American Village (~10 minutes). Hotel provided free “Golf car” service between hotel and American village, in the afternoon. There is also another free golf car service, guess this is cooperated by all hotels in the area, see the timetable attached. Room is big and clean.

As limited supply of single room, book earlier to ensure you get it in a reasonable price. You can try different local food during the buffet breakfast or buffet lunch. The choice of tea is in a large variety in the morning. Nice free coupon for spa nearby. The outside temperature control pool was perfect even in the windy day. 1000yen shopping coupon per day was also marvellous as the stores provided a nearly full range of products in reasonable price. The laundry room was also perfect for me. There is a room with 3 sets of machines especially for ladies. You can sit in the sofa area looking at the The public room outside

The hotel is located in the center of American Village, surrounded by colorful buildings, beautiful beaches, nice restaurants, convenient stores, and shopping centers. The staff members are very friendly and helpful. A highlight of the stay is the breakfast, where you can enjoy traditional Okinawan food. It is definitely a must-try!

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!

We stayed for one night at DoubleTree by Hilton. Upon check-in, we were welcomed by the signature DoubleTree chocolate cookie. It was declious but unforunately, not really warm. We booked a terrace room with sea view and it was large and very comfortable. The package we booked came with a 90-minute buffet dinner at Hilton Hotel, which was scrumptious and we got to try many signature Okinawan dishes. As a DoubeTree guest, we could only use the facilities in Hilton and we joint their sunset yoga class. The instructor was very friendly. It was conducted in Japanese, but body language matters the most in terms of sprots. Believe it or not? It was my first time trying yoga and the experience was pleasant in general. We also tried their buffet breakfast. The range of selection for food was wide and I recalled that they even had soft serve. The quality was good and worth trying. There was also a Lawson convenience store around the corner and the hotel was very conveniently to the seaside. If I have to pick on one thing about the hotel, I hope that there will be more activities for hotel guests to join and there could be counters selling desserts like sliced cakes for hotel guests :-) All in all, I really enjoyed my stay at DoubleTree and will definitely join again!

This property not linked by Airport Limousine . One needs to take airport limousine to hotel Vessel Campana .With lighter luggae a walk 15 minutes to hotel .Option is to take a taxi 600 yen to the property . Limousine during day time took above 2 hours . Taxi costed Yen 5200.00 and less than an hour . Check in smooth ...most staff helpful except a guy Malay who wan of no help except to help you rent a car ! We were put on floor 2 despite booking sea facing room ours was facing parking lot directly and sea one could eye from corner of the eye ! Next day complaint to the lady brought prompt response and were moved to eight floor with excellent privacy and fantastic views .Thank you . So guys when booking seek higher floor booking .Rooms are excellent with kitchenette and towels can be taken fresh from reception .There is a washing amchine and dryer in the room that makes living pretty easy . There are in morning hours dry brekafast packet given of croissant and Danish with tea or coffee . Toiletries you can refurbish yourself from reception. . American village centre for restaurants bit pricey can be reached by 15-20 minues walk .Nearby are small eateries at sensible prices .Ask rception from right person that is .All in all perfect place to stay at reasonable prices ..There is no beach though it is a waterfront property . Go book it you will not regret it .

It is the first building in front of the Sunset Beach, you can enjoy the sunset set in your room, as the rooms are equipped with sitting chairs beside the sliding doors of the balcony. The staffs are very polite and helpful, their English is so good which helps a lot. Will definetly recommended to others. However, it would be perfect if a lamp was provided on top of the desk beside the TV, as that corner of the room is farely dark.

Nice and friendly hotel! It sure has seen better days (with a wonderful roof terrace, closed down during corona, I hope they will re-open it) but it’s still a very nice place. Rooms are big, clean and comfortable. (Mine did not have a particularly nice view but never mind. The sea is close, just 1 min walk.) All rooms are non-smoking but there is a nice “non-prison” style smoking corner in the backyard (which should not bother the non-smokers). Lots of cafés, bars and restaurants within walking distance (be aware that places close early but that may also change in better times). Close to American Village (10 min by car, taxi less than ¥1000) and still quite close to Naha airport (30 min by car, taxi around ¥5000). During daytime, you may get used to the sound of airplanes. Otherwise, the hotel is a quiet place. Some nice beaches around.