Gran Melia Chengdu

中秋節預訂了兩晚，給了一間很舒服的套房。難得趕上成都的好天氣，在卧室的椅子上看書不要太舒服。 盛仕紅閣雖然現在不提供早餐了，但是客人比較少，服務依舊很棒，感謝Luck小姐姐和Vivien小姐姐！

酒店環境優美服務温馨，正值中秋佳節，雖在異鄉但給了遊子歸家的感覺！早餐豐富美味，贈送的優惠券超值，這裏要感謝辦理入住的小姐姐給我耐心的講解優惠券的使用方法，還幫我規劃怎麼使用，以及推薦相應的餐廳。體驗了西班牙餐廳和客房送餐服務，為旅程增添了亮點！

酒店很大 綠化很好 服務人員都很盡職敬業 特別是Dylan和Ryan服務熱情周到 讓整個入住體驗提升不少 酒店的親子設施很好 有室內和室外兩個部分 還提供小朋友的洗護套裝、浴袍、拖鞋，適合帶小朋友來度假 是一次愉快的入住

酒店大氣漂亮，乾淨，孩子很喜歡，前台Dylan服務熱情，幫我們把行李送到房間，一路介紹酒店和房間設施，可惜下雨，皮划艇沒有玩到，希望酒店改善時間限制，小童中心稍微適合低齡，泳池很乾凈，水温很友好，還有三個温水泡池，早餐不錯，餐廳炒飯很好吃，孩子對蝦過敏，廚房主動換成牛肉，酒店可以多增加親子設施和項目，親子是個不錯的市場，最後希望酒店越辦越好！

Never stayed at any Gran Melia hotels before so wanted to give it a shot for its high reputation. One word. Exceptional. The hotel is so beautiful and stunning with smell of osmanthus tree as soon as you walk out. Room is new, clean and full of amenities. With nice balcony area. Bed is the most comfortable bed I’ve ever slept on having stayed at so many 5 star hotels all around the world. Amazing! Service is top tier. The staff is so polite and welcoming to attend to your needs. One of the best service I’ve ever received. On mid autumn festival they gave mooncakes for free too! Food is delicious too. Lots of options with 3 restaurants for you to choose from. On my way to the airport I left a shirt in the closet and they offered to send it back to me for free! Such amazing service I will definitely be coming back here again and again! Thank you gran melia for your amazing hospitality and kind actions!

Absolutely stunning experience at Gran Melia Hotel in Chengdu! From the moment we arrived, the staff's warm welcome and impeccable service made us feel like royalty. The luxurious and well-appointed rooms provided a perfect blend of comfort and elegance. The hotel's facilities, including the spa and fitness center, were top-notch and added to our relaxation. Dining at their restaurants was a culinary delight, offering a variety of delectable dishes that catered to different palates. The central location of the hotel made it convenient for us to explore the city's attractions. Without a doubt, Gran Melia Hotel exceeded our expectations and made our stay in Chengdu truly unforgettable. We can't wait to return for another exceptional stay!

Lovely hotel, very attentive staff, beautiful location. Perfect for a single like me.

Excellent service from check-in to check-out. Credits to Clouds, who is the manager of the executive suites floor, and Nancy, who oversees the front desk. Location is not in city centre, but precisely what i like about this hotel. Sitting right next to one of the main recreation parks in Chengdu, with access to main highways within minutes of drive. Could be slightly difficult to hail a ride during rush hours, but otherwise all fine. 20mins ish back to Chengdu down town without traffic. Brand new building, and hygiene is well maintained (they even called to ask do i need my room cleaned while i was away as i have turned on the no disturb signal light). A bit of leakage from the the shower with water flowing into the toilet area, but this is a minor issue. Amenities were great, especially the balcony. Customers attracted to the hotel are well behaved and quiet, providing a relaxing ambience to the hotel. One recommendation however, would be great if we can have a proper bar area, ideally next to the nice garden, providing light food, easy drinks such as beers and cocktails. Will definitely return and recommend to friends and family.

這個酒店來了很多次，之前也住過，平時也經常來喝下午茶，因為離家近，更重要的是可以帶狗狗！所以基本上每個月都來，這次又訂了套房，行政酒廊的小蔣很熱情，從訂房開始安排房間配備，狗狗用具，小童用品，喝茶，黃昏小食，還有早餐，都熱情接待，，孩子起得晚，行政酒廊的早餐也延遲了一兒收餐，還和另一個酒店的美女幫忙給孩子拿了很多好吃的擺在桌子上，孩子吃得很開心。退房還幫忙拿行李，送到車上，服務確實好，孩子都説，你一定要給阿姨寫好評哦！我説那肯定呀……隨便選了幾張，兩次入住同一房型的照片