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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Hebat
117 ulasan
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Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.6
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Semua ulasan(117)
Ulasan positif(114)
Ulasan dengan gambar/video(6)
Ulasan kurang baik(3)
NH1
Bilik Eksekutif
Menginap pada Jun 2023
Bisnes
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jun 2023
Fantastic stay staff were brilliant room was a large executive room, overall no complaints had breakfast delivered to the room
Terjemah
Lucy
Bilik Deluxe
Menginap pada Jan 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jan 2024
Wonderful hotel with fantastic service. Breakfast is delicious. Would highly recommend!
Terjemah
Ian Frith
Bilik Klasik
Menginap pada Sep 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Sep 2022
great place and central for Chester only ****** was we had booked with breakfast but got charged for it because we upgraded to full english rather than continental and on the booking it just says breakfast
Terjemah
Pengguna Tetamu
Bilik Superior
Menginap pada Sep 2022
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 5 Sep 2022
Great Hotel, with lovely rooms ( I tad dated for some tastes). Service was first class, with a lovely meal in the brasserie eaten. Breakfast is high standard with good old table service, the brasserie is a lovely room for meals. Wife had a massage in the spa, which was one of the best she had had!
Car park near Hotel, cases taken to room, staff very friendly and more than happy to help.
Location right in the middle of Chester for close access to shops, Bars and restaurants
Only Negative, Breakfast could have been hotter. And added service charges to bill automatically.
Drinks are very expensive, but to be expected for a 5 start Hotel
Terjemah
Clive Horton
Bilik Klasik
Menginap pada Jul 2022
Pasangan
1 ulasan
3.0/5
Disiarkan pada 20 Jul 2022
Hotel very old in need of updates regarding the room 1970 phones in the rooms and bathrooms grouting in the bathroom filthy
Terjemah
JonesGwyn
Bilik Deluxe
Menginap pada Okt 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Nov 2022
Excellent hotel with first class service and very tasty food.
Terjemah
Pengguna Tetamu
Bilik Klasik
Menginap pada Mei 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jun 2022
We stayed here for my daughters graduation, it was an excellent Choice due to the central location. The buffet breakfast was more than enough to start the day, we didn’t need to upgrade to the full English even though it looked good.
If you think of staying in Chester, you can't but think of the Grosvenor. Perfectly located in the heart of the city center, it delivers quality service and style. Mostly. The entrance is grand and the brasserie and restaurant are superb. Go a bit further in the hotel towards the back elevator and you'll start to notice the mouldy pong which seems to chimney up the lift shaft. It was not too bad in the suite we booked but still there. The suite was incredibly spacious with large entrance, sitting/dining area, bathroom with bath AND shower as well as a separate toilet and big bedroom. What was less brilliant was the shower: hardly any water from the hand shower and a tray that continually threatened to overflow. Both were fixed on first mention. The vanity mirror light unfortunately was not and it makes me think housekeeping is losing a trick: should they not have noticed and reported each of these issues? What was really a stain on our stay though was the airco/ventilation. Switching it off didn't silence things are there was a continuous ventilation noise in the bedroom which made sleeping rather, well, broken. A shame as otherwise it's a brilliant hotel. Had that been fixed, I would be back in a heartbeat.