DoubleTree by Hilton Hotel & Spa Chester

Ulasan DoubleTree by Hilton Hotel & Spa Chester

DoubleTree by Hilton Hotel & Spa Chester

Warrington Rd, Chester, CH2 3PD, United KingdomLihat Butiran Hotel
DoubleTree by Hilton Hotel & Spa Chester
DoubleTree by Hilton Hotel & Spa ChesterDoubleTree by Hilton Hotel & Spa ChesterDoubleTree by Hilton Hotel & Spa Chester
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1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
107 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.3
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Atur mengikut:
Semua ulasan(107)
Ulasan positif(9)
Ulasan dengan gambar/video(1)
Bersih dan kemas(5)
Ulasan kurang baik(1)
S_oph
Bilik Deluxe King
Menginap pada Mei 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jul 2024
Double tree by Hilton is the nicest hotel I’ve stayed at by far! The staff were so lovely upon arrival and anything we needed they was happy to help :). The spa was out of this world and the room was so spacious and clean. We will definitely be back ❤️🩹
Terjemah
Jawapan daripada Pihak Penginapan: Dear S_oph,We are so delighted with your positive review and the time you have taken to share this with us. Our Deluxe King rooms do offer a wonderful space to relax, and we are pleased that our hotel met with your needs for this trip. We look forward to welcoming you back again in the not too distant future.Kind regards
Yubae
Bilik King
Menginap pada Ogo 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Sep 2024
Very nice and clean. Got a nice cookie :)
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your positive experience with us, we are delighted to learn that you enjoyed your stay and your cookie.Kind regards
Pengguna Tetamu
Bilik Keluarga Deluxe dengan Katil Sofa
Menginap pada Okt 2023
Keluarga
1 ulasan
2.7/5
Disiarkan pada 30 Okt 2023
Very disappointment with the service and facilities. We booked this hotel because of the swimming pool. We are a family of four planned to swim with kids. Unfortunately, when we check-in, the receptionist told us under 16 cannot use the swimming pool. Secondly, we asked someone for setting up the cot bed for us. The lady came at first asked my husband if he knew how to set it himself. After my husband said No, the lady pissed off. It was an "AMAZING" service we had for four stars hotel. If we knew these, we definitely would not choose this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to leave this review. We are sorry to learn that on this occasion we have failed to meet standards and expectations. We hope to see you again in the future for an opportunity to make this right. Kind regards, DoubleTree by Hilton Chester
Andrew
Bilik King
Menginap pada Sep 2023
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 17 Sep 2023
Check in was very easy and hassle free with three members of staff checking guests in. We arrived well before check in time of 15:00hrs but no early check in rooms were available so we had to return later to check in. Room size was adequate with comfy bed and quality pillows ensuring good rest. Hotel is very clean and is well staffed, only downside is the location that its not walking distance to the city centre but this is not a deal breaker due to parking at this hotel being a lot easier on the outskirts of the city centre.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Andrew, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Mary Moraiti
Bilik Superior King
Menginap pada Jun 2023
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jun 2023
Very clean very beautiful and very good service. Beautiful terrace to drink your coffee in the morning. We stayed in a superior king bedroom and it was honestly so clean and comfortable and relaxing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mary Moraiti, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your 5*. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Nicole
Bilik King
Menginap pada Jan 2023
Pasangan
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 8 Jan 2023
Beautiful hotel with a good breakfast. Had a lovely spa treatment as well.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nicole, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Reedi
Menginap pada Jan 2023
Keluarga
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Jan 2023
Excellent shower. Comfy Bed. Suite rooms can accommodate the whole family
Terjemah
Jawapan daripada Pihak Penginapan: Dear Reedi, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again soon!Kind regards,DoubleTree by Hilton Chester
Pengguna Tetamu
Bilik Twin Termasuk Pancuran Mandian
Menginap pada Sep 2022
Melancong bersama rakan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Okt 2022
Very nice hotel, clean, lovely breakfast. Roughly £8-10 in taxi to center.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking a moment to share some feedback on your stay. We are so grateful for your kind comments. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
HowellCath
Bilik King
Menginap pada Apr 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Apr 2022
Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.
Terjemah
Jawapan daripada Pihak Penginapan: Dear HowellCath, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester
Stanya Kozakova
Bilik King
Menginap pada Apr 2022
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2022
Great hotel with welcoming staff.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Stanya Kozakova, Thank you for taking a moment to share some feedback on your stay. We are so grateful for the 5* rating. We hope to welcome you back again in the future. Kind regards, DoubleTree by Hilton Chester