A really lovely gem, We stayed for my partners 40th birthday for a quiet celebration. As soon as I had made my booking the guest services team emailed asking if there was anything they could assist with and booked us a table for dinner which was greatly appreciated. When we arrived the reception was lovely, spotlessly clean and the lady who checked us in (I wish I had gotten her name) was so welcoming and friendly. Whilst checking in the lady informed us we had been upgraded to a suite which was absolutely lovely and made the trip even more special. Once in the suite everything was perfect, it was spacious and the view was lovely. The bed was absolutely huge and so incredibly comfortable. The bathroom was again spotless and spacious and had toiletries and towels provided. The shower was brilliant and had great pressure, We did try to use it in the morning and couldn’t get the water as warm however it was a very cold morning and I suspect prime time for the hot water so it didn’t bother us and wasn’t worth mentioning to the team. We made two trips to the restaurant on site and both meals were absolutely delicious and the staff so attentive. In the morning for breakfast one of the waitresses had a particularly awkward guest and she had the patience of a saint and kept a smile on her face throughout so hats off to her. Overall it was an absolutely lovely stay, The staff are a credit to this hotel and we both said we hope to return to stay again soon. If you are looking for a little gem with lovely views and luxury this is the place to be.
Cemerlang
110 Ulasan