Hotel berhampiran Grill Zone, Chisinau

There are many quality and affordable hotels in Chisinau, but the Wine Hotel would be a bad choice for the following reasons: 1. Location: Not the best location as there are few restaurants nearby and a bit far from the center. The neighborhood isn't very interesting. 2. Hotel: The hotel is located on the fourth floor of a building without an elevator. You'll have to carry your bags up the stairs as there is no one to help you. The rooms are clean but pretty basic with air conditioner, a not very comfortable bed. a tv, no safe and basically no bathroom amenities. No water is provided but the free internet is reliable. 3. Breakfast: This is the only meal that they serve. The selection is very limited and of average quality. If you get there at 9 (served till 10), there might not be any food available as they don't replenish. One positive is that they serve a free glass of wine/day. 4. Staff: Most of the staff are not service orientated and can be rude and unhelpful. The manager frequently arrives late to work. They won't allow you to leave your bags at the hotel for a day or so if you are going out of town. And if they run out of food for breakfast and you complain, instead of finding a solution to the problem, they'll tell you that other guests took too much food and basically, you're out of luck. So unprofessional. It's apparent from the staff's attitude that they aren't well trained and don't care about their guests. Even though the Wine Hotel is affordable, there are better options. I would avoid it like the plaque.

Моё пребывание в отеле : Лифта нет ,туалетных принадлежностей нет ,салфеток нет ,воды не дали . Хорошо что рядом ,пошли и купили .Всё на сайте написано, что включено в стоимость ,а в живую этого нет.Единственный плюс -чисто . В номере на кровати ,матрас ужасный ,весь в пружинах ,лежать просто невозможно . На ресепшене девушка Юля ,не приветливая ,даже не поздоровается и это сотрудник ресепшена ?!Как будто к ней домой пришла. Внешний вид не соответствует отелю ,не презентабельно ,даже нет бейджика имени (и я это на минуточку 4 звёзды)Она даже не сидит на своём рабочем месте ,постоянно её нет на ресепшене.Хочу обратить внимание руководство отеля ,кого они берут на работу .А так можно остаться и без клиентов .Никому не рекомендую за такие деньги ,останавливаться в этом отеле .

В отеле остановились всего на несколько часов после долгого автомобильного переезда. На следующий день ранний вылет. Прибыли около 23:00 по местному времени. Когда бронировала, то в примечании была информация, что стойка регистрации работает до 20:00 и о более позднем заезде нужно предупредить. На сайте отеля был номер мобильного телефона, который привязан к VIBER, посредством него и связалась с отелем. Первое, подтвердили наличие моей брони, а второе, как выяснилось, стойка регистрации работает круглосуточно. Девушка с ресепшен поблагодарила меня за то, что проинформировала о позднем заезде. По прибытию и при чекауте персонал справился со своей задачей на 💯 %. И чемоданы помогли поднять/снести и такси быстро вызвали ( в отеле нет лифта и для меня это была неоценимая помощь) . Для понимания, я была одна с двумя маленькими детьми. Номер был очень приятный, чистый, свеженький, жаль не успели насладиться. Так как у нас был очень ранний вылет, на завтрак мы никак не успевали. Нам собрали ланч боксы, но вышло как-то несуразно (не удачно/неудобно упаковали их), взяла только йогурты детям. Да и количество сумок превышало количество рук. В любом случае благодарю за заботу, но наверное следует продумать на будущее как более правильно подготовить гостям ланч боксы. В целом было вполне комильфо)))

Обслуживание понравилось, дежурный администратор отвечала на все вопросы вежливо и корректно. Проводила до номера , всё рассказала и показала. Также быстро рано утром приняла номер при выселении.

After reading many reviews, we chose this hotel for a three night early summer break. The number 30 airport trolleybus (town hall stop) is a five minute walk from the hotel. The hotel overlooks a park close to the arc triumph and cathedral. There are plenty of shops, cafes and restaurants within the vicinity. Opposite the hotel is the Fuior restaurant (see separate TA report) which offers a modern twist on Moldovan cuisine. The ground floor reception area includes a bar and seat area. Head to the 5th floor, and you will find the fitness / spa, Luds bar and grill, and the breakfast room. The receptionist who checked us in we presumed was having a bad day. She didn’t smile and was very perfunctory. Not a good start! However, the following eve, I asked the young male receptionist if they were able to charge my iPad due to broken lead. He was extremely helpful, and willingly charged my iPad. A very happy receptionist with a big smile. He deserves a recommendation from the management, We were allocated a room on the 4th floor. A very good size with twin beds, hanging space (a few more hangers would help), tea / coffee making facility, mini bar, air con, flat screen tv and writing desk. The shower room was modern and came with toiletries. The single beds were comfortable. Note that the room has a big full length mirror which is rare in many hotels. As per other reviews, the walls are rather thin, and you can hear your neighbours talking / tv. Be kind to your room neighbours and keep volume to acceptable level. The breakfast room is located on the 5th floor. I have travelled to many countries and I have to say this was one of the best breakfasts I have had. Plenty of hot and cold choices including smoked salmon, herring and Moldovan sparkling wine. The only thing missing (for me personally) was English breakfast tea. The barman who was making coffees made them to perfection. Luds bar and grill. This is located past the breakfast room. We decided to eat here on our last night. There are menus in the bedrooms so you can choose before you get there or order as room service. First tho we had to find the bar. A sign on a closed door at end of the corridor..,on opening we found a bright lively bar and grill. What a wonderful find! Being a bit lazy we both ordered the big kahuna burger and chips, followed by strudel. Both were very tasty and large portions - and excellent value! Thanks to Ivan the barman for excellent service. We enjoyed a good few hours at Luds. Note to hotel…get some decent signs from lift to Luds and keep the door open! Overall we enjoyed our stay very much. Location, good size room, excellent breakfast, super bar/food. A great choice for your Chisinau stay.

Уютный отель с очень приветливым персоналом!! Очень красиво украшен на Рождество!! До центра пешком минут 10-15..Жила 4 дня=Каждый день одинаковые завтраки: очень хороший кофе, яичница или отварное яйцо,сосиски, печенье на выбор,колбаса,брынза,соки из пакетов( 6-7),помидоры,огурцы,черный и белый хлеб,масло сливочное. Отель ОЧЕНЬ чистый.В номере есть все необходимое: фен,чайник,чашки,минибар за доплату. Визит был бы идеальным,если бы ни один существенный недостаток: плохо спала все 4 ночи,ТК слышимость что происходит у соседей идеальная,а если разговаривают ,то можно отчётливо понять контекст= невозможно отдыхать!

The hotel is fine, the room was clean, the bed was comfy and it was quiet at night. But... I did give it only 3 stars why? Well, its the little things that make a hotel stay pleasant, and all during my stay i encountered the things that made me go, duh.. not good. First we arrived late at night, we got our room on the fifth floor, only... the elevator didnt work, so how am i supposed to get to my room without a lift... carring the luggage 5 floors was unfun. And then the little things: 1. The water pressure is low, so taking a shower takes a while. Even the toilet takes 5 mins to refill. 2. The lights, in the elevator are dark blue, so you cant really see what floor you are pressing. 3. The lights again, on each floor the lights turn off if there is no movment, but its really quick, so me fumbling for the key 3 secs means i now search for the key in the dark or dance a bit so lights will come back on. 4. The trash can, well its there but the step lever doesn't work so you have to open it with your hand. There were a few more little but annoying things so if you don't mind a bit of the small things, the hotel is cheap and clean.