Hotel berhampiran Scuarul "Ciprian Porumbescu", Chisinau

В отеле остановились всего на несколько часов после долгого автомобильного переезда. На следующий день ранний вылет. Прибыли около 23:00 по местному времени. Когда бронировала, то в примечании была информация, что стойка регистрации работает до 20:00 и о более позднем заезде нужно предупредить. На сайте отеля был номер мобильного телефона, который привязан к VIBER, посредством него и связалась с отелем. Первое, подтвердили наличие моей брони, а второе, как выяснилось, стойка регистрации работает круглосуточно. Девушка с ресепшен поблагодарила меня за то, что проинформировала о позднем заезде. По прибытию и при чекауте персонал справился со своей задачей на 💯 %. И чемоданы помогли поднять/снести и такси быстро вызвали ( в отеле нет лифта и для меня это была неоценимая помощь) . Для понимания, я была одна с двумя маленькими детьми. Номер был очень приятный, чистый, свеженький, жаль не успели насладиться. Так как у нас был очень ранний вылет, на завтрак мы никак не успевали. Нам собрали ланч боксы, но вышло как-то несуразно (не удачно/неудобно упаковали их), взяла только йогурты детям. Да и количество сумок превышало количество рук. В любом случае благодарю за заботу, но наверное следует продумать на будущее как более правильно подготовить гостям ланч боксы. В целом было вполне комильфо)))

Located very close to the city center, Hotel flowers it’s very nice place. The room are very clean, staff is kind, also restaurant has an interesting menù with local dishes of course. I would like to strongly suggest this hotel for your day in Chisinau (both for business or private). A+++

Обслуживание понравилось с первых минут, когда перед заездом помогли с парковкой, потом очень вежливо рассказали и ответили на все вопросы при заселении.

Thomas Albert is phenomenal; very well one of the best hotels I've stayed in during my European (Western and Eastern) and Balkan solo tour! The hotel is ideally located in the centre of town. You can walk to the main plaza where all of then sightseeing in a matter of 10 minutes. There are many restaurants, cafes, wine bars, currency exchange booths and shops around the hotel, as well as a medium sized supermarket called Linella about 400 metres from the hotel. Rooms are spacious and elegantly designed. I simply loved the clean decor and lighting in the room. The bed was large and luxurious and I had my best sleeps in months! The duvet and pillows were the exact desired firmness and the mattress was also the perfect firmness! The bedding felt clean, crisp and brand new! The bathroom was very spacious and functional. I was positively amazed at all of the extra toiletries provided including large dispensers of hand soap, body lotion, shampoo, conditioner and body gel all of excellent quality! The toilet was very modern, and the shower was a large walk-in shower equipped with your choice of adjustable shower head or overhead rain shower. The water temperature and pressure were consistent and just right! The towels were fluffy and the brightest white you could imagine! The hotel will offer free toiletries including toothpaste, toothbrush on request, which I also thought was very throughout. There was a small vanity kit, vanity mirror and a shower cap also in the shower. The room was tastefully decorated with black and white photos, and was furnished with a large desk, a folding luggage storage rack, two bed side tables with soft above bed lighting, a large two door luggage storage cabinet with shelving, hangers, an electronic safe, an ironing table, shoe shown/polish, and slippers to wear in the room. There was also a large flatscreen tv in the room with plenty of international (English) channels to choose from, including CNN, National Geographic, BBC News, movie and entertainment channels. Wifi was secure/password-protected and very strong in the room and throughout the 3 story boutique hotel! Air conditioning was exceptional, and kept the room at the desired temperature with excellent air flow. The room also came with a mini fridge well stocked with mini bar items, complimentary water replenished daily, a little bedside chocolate on check-in, two elegant wine glasses with bottled local wine for purchase (100 Moldovan lei), a wine opener, an electric kettle, two espresso cups with saucers, two large coffee mugs, a nespresso style automatic coffee machine with two coffee capsules and a mixture of sugar, sweeteners and creamers. It was the little touches like above that brightened my day and made my stay the most comfortable it could be! The hotel also offers a self-use laundry service which I thought was genius. They even provide Euro coins for you to kick-start the machine and attentive staff monitor the laundry cycle. A 90 minute cycle costs 2

I booked this hotel for 7 nights and while being there, my trip was shortened by 1 day. My assistant asked if we could shorten the stay with one day and if this would be charged. The hotel manager answered ”We confirm to cancel the last night and it will not cost for this change.” So, I supposed that the last night was not charged. And indeed, the hotel bill was lowered from 18.900 MDL to 16.200 MDL. However, the credit card amount, converted in Euro was equivalent to 18.900 MDL. When asking to correct this, the hotel manager stated that they do charge for the last night because it was a non-refundable rate but they did not charge anything for changing from 7 to 6 nights. (???? non-refundable OK but never experienced a hotel charging for shortening a stay, this was a nonsense argument !!!) In essence, the hotel manager just thought that we would not check what was really charged to the credit card. Hotel Manager: ... do not take people for stupid ... sorry, you just lost one client, ... and I guess others who go through the reviews!

Уютный отель с очень приветливым персоналом!! Очень красиво украшен на Рождество!! До центра пешком минут 10-15..Жила 4 дня=Каждый день одинаковые завтраки: очень хороший кофе, яичница или отварное яйцо,сосиски, печенье на выбор,колбаса,брынза,соки из пакетов( 6-7),помидоры,огурцы,черный и белый хлеб,масло сливочное. Отель ОЧЕНЬ чистый.В номере есть все необходимое: фен,чайник,чашки,минибар за доплату. Визит был бы идеальным,если бы ни один существенный недостаток: плохо спала все 4 ночи,ТК слышимость что происходит у соседей идеальная,а если разговаривают ,то можно отчётливо понять контекст= невозможно отдыхать!