Hotel berhampiran Tablouri din monede, Chisinau

Моё пребывание в отеле : Лифта нет ,туалетных принадлежностей нет ,салфеток нет ,воды не дали . Хорошо что рядом ,пошли и купили .Всё на сайте написано, что включено в стоимость ,а в живую этого нет.Единственный плюс -чисто . В номере на кровати ,матрас ужасный ,весь в пружинах ,лежать просто невозможно . На ресепшене девушка Юля ,не приветливая ,даже не поздоровается и это сотрудник ресепшена ?!Как будто к ней домой пришла. Внешний вид не соответствует отелю ,не презентабельно ,даже нет бейджика имени (и я это на минуточку 4 звёзды)Она даже не сидит на своём рабочем месте ,постоянно её нет на ресепшене.Хочу обратить внимание руководство отеля ,кого они берут на работу .А так можно остаться и без клиентов .Никому не рекомендую за такие деньги ,останавливаться в этом отеле .

Dieses Hotel macht seinem Namen alle Ehre! Es ist ein nobles, luxuriös ausgestattetes Hotel in zentraler Lage mit persönlicher Gästebetreuung. Die Rezeption, die Visitenkarte eines jeden Hotels, ist ebenso kompetent wie zuvorkommend. Wünsche werden nach Möglichkeit gerne und umgehend erfüllt, Unstimmigkeiten einvernehmlich geklärt. Die Mangerin des „front desk“ ist ganz hervorragend! Das Hotel ist in Gänze sehr gediegen und ebenso behaglich ausgestattet. Mein Zimmer war großzügig, das Bett erlaubt einen wunderbaren Schlafcomfort und die Pflegeartikel sind von ausgesuchter Qualität. Das ganze Haus ist blitzblank gepflegt. Das Restaurant gilt als das beste in Chisinau. Zu Recht! Der Ausblick ist grandios, die Küche gekonnt. Das vorzügliche Frühstück kann à la carte ausgewählt werden und wird am Tisch serviert. Die Mitarbeiter im Service sind bestens geschult. Ein Ober hat mich mit erkennbarer Freude sogar auf Deutsch bedient. Im Übrigen ist das Personal gut englischsprachig. Ich habe mich sehr wohlgefühlt und zudem gefreut, in der Hauptstadt der Republik Moldau ein derart schönes Hotel erleben zu dürfen. Auch die Preisgestaltung ist durchaus aungemessen… Einziger Kritikpunkt: der wunderschöne Spabereich ist nur für 30 Minuten und nur nach vorheriger Reservierung für Hotelgäste zu nutzen. Vielleicht findet die Hoteldirektion eine bessere Lösung. Denn Vergleichbares habe ich bei einem 5 Sterne Hotel weltweit noch nicht erlebt. Der kleine aber feine Fitnessraum hat mich dagegen sehr gefreut. Moderne TechnoGym-Geräte!

After reading many reviews, we chose this hotel for a three night early summer break. The number 30 airport trolleybus (town hall stop) is a five minute walk from the hotel. The hotel overlooks a park close to the arc triumph and cathedral. There are plenty of shops, cafes and restaurants within the vicinity. Opposite the hotel is the Fuior restaurant (see separate TA report) which offers a modern twist on Moldovan cuisine. The ground floor reception area includes a bar and seat area. Head to the 5th floor, and you will find the fitness / spa, Luds bar and grill, and the breakfast room. The receptionist who checked us in we presumed was having a bad day. She didn’t smile and was very perfunctory. Not a good start! However, the following eve, I asked the young male receptionist if they were able to charge my iPad due to broken lead. He was extremely helpful, and willingly charged my iPad. A very happy receptionist with a big smile. He deserves a recommendation from the management, We were allocated a room on the 4th floor. A very good size with twin beds, hanging space (a few more hangers would help), tea / coffee making facility, mini bar, air con, flat screen tv and writing desk. The shower room was modern and came with toiletries. The single beds were comfortable. Note that the room has a big full length mirror which is rare in many hotels. As per other reviews, the walls are rather thin, and you can hear your neighbours talking / tv. Be kind to your room neighbours and keep volume to acceptable level. The breakfast room is located on the 5th floor. I have travelled to many countries and I have to say this was one of the best breakfasts I have had. Plenty of hot and cold choices including smoked salmon, herring and Moldovan sparkling wine. The only thing missing (for me personally) was English breakfast tea. The barman who was making coffees made them to perfection. Luds bar and grill. This is located past the breakfast room. We decided to eat here on our last night. There are menus in the bedrooms so you can choose before you get there or order as room service. First tho we had to find the bar. A sign on a closed door at end of the corridor..,on opening we found a bright lively bar and grill. What a wonderful find! Being a bit lazy we both ordered the big kahuna burger and chips, followed by strudel. Both were very tasty and large portions - and excellent value! Thanks to Ivan the barman for excellent service. We enjoyed a good few hours at Luds. Note to hotel…get some decent signs from lift to Luds and keep the door open! Overall we enjoyed our stay very much. Location, good size room, excellent breakfast, super bar/food. A great choice for your Chisinau stay.

I booked this hotel for 7 nights and while being there, my trip was shortened by 1 day. My assistant asked if we could shorten the stay with one day and if this would be charged. The hotel manager answered ”We confirm to cancel the last night and it will not cost for this change.” So, I supposed that the last night was not charged. And indeed, the hotel bill was lowered from 18.900 MDL to 16.200 MDL. However, the credit card amount, converted in Euro was equivalent to 18.900 MDL. When asking to correct this, the hotel manager stated that they do charge for the last night because it was a non-refundable rate but they did not charge anything for changing from 7 to 6 nights. (???? non-refundable OK but never experienced a hotel charging for shortening a stay, this was a nonsense argument !!!) In essence, the hotel manager just thought that we would not check what was really charged to the credit card. Hotel Manager: ... do not take people for stupid ... sorry, you just lost one client, ... and I guess others who go through the reviews!

Обслуживание понравилось, дежурный администратор отвечала на все вопросы вежливо и корректно. Проводила до номера , всё рассказала и показала. Также быстро рано утром приняла номер при выселении.

First of all, hello, the staff is really nice, friendly and helpful, the room is convenient and clean, the location in the city is nice, you have the chance to reach anywhere you want, I recommend this place, if I come again, I will stay here, of course, there was a lady with glasses working at the reception, I think her name was Olga, I couldn't see her from here, thank you very much. He helped me a lot, hope to see you again inst: yildiiiz75

Обслуживание понравилось с первых минут, когда перед заездом помогли с парковкой, потом очень вежливо рассказали и ответили на все вопросы при заселении.

Good place for the money they charge. Employees were super friendly. Hotel is perfect if you need to stay a day or so until you continue your trip. 10 minutes drive from North Bus Station and 25 from the airport. Receptionist Elena made me a box with my breakfast, which was so nice)