Ulasan Chongqing Ashan River View Hotel (Jiefangbei Raffles Square Branch)

Jawapan daripada Pihak Penginapan: 您好！非常感謝您選擇入住我們酒店並給予評價。沒能給到您完美的入住體驗非常抱歉，我們會繼續努力改進，希望有再次接待您的機會，讓您看到我們的成長與進步。

Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your wonderful review! We're overjoyed to hear that you had such an amazing experience during your short weekend trip with us.Our team always aims to provide outstanding and efficient service, and we're glad that our staff's assistance in getting you to your room left a positive impression on you. The spectacular view from the room is indeed one of our highlights, and we understand how reluctant one would be to close the curtains at night to block such a beautiful sight! 😊We take pride in offering all the necessary amenities to ensure our guests' comfort and convenience. And our check-in staff on the 21st floor is always ready to offer help and more information. The option of connecting via WeChat also makes it easier for us to communicate with you and promptly address your needs.Your satisfaction is our greatest motivation, and we're truly honored that you would not hesitate to stay with us again. We look forward to welcoming you back in the future. Once again, thank you for choosing our hotel and for your kind words.Best regards!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing this updated review. We are glad to hear that you still enjoyed many aspects of your stay despite the challenges you mentioned.We appreciate your feedback on the river view from the spacious loft room and the convenient location near Chaotiamen station and the shopping area. We understand the confusion caused by multiple hotels in the building and will work on improving signage and guest orientation.The projector was intended to enhance your stay, but we understand that it may not be essential for everyone. Regarding the Mandarin menu, we will explore ways to make it more accessible for non-Chinese speakers.We apologize for the inconvenience caused by the ongoing construction noise. We will continue to monitor the situation and communicate with the construction teams to minimize the impact on our guests. We will also inform future guests about the construction status and its potential impact.Regarding the washer and dryer services, we will look into increasing their availability and ensuring proper maintenance. We will also consider adding basic toiletries like body lotion to improve our guest experience.Your rating of 3.5 out of 5 is valuable feedback for us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.

Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such an excellent experience at our hotel.Our team has been constantly striving to maintain a high standard in every aspect, and it's truly rewarding to know that it was reflected in your stay. The amazing night views are indeed one of the highlights here, and we're delighted that you were able to enjoy the sight of Raffles from your room.We hope to have the opportunity to welcome you back again in the future, and we'll continue to work hard to ensure that every stay with us is as memorable as this one.Once again, thank you for your kind words and for choosing our hotel.

Jawapan daripada Pihak Penginapan: Dear guest,Thank you very much for choosing our hotel and sharing your feedback with us.We're glad that the location of our hotel met your expectations, and that the size of the room and its amenities pleasantly surprised you. The spacious room indeed offers a comfortable living space, and the amazing view adds to the delightful atmosphere.The food court in the basement was convenient for your meals. We're honored that it became your choice for breakfast every morning and for dinner on a few evenings.Regarding the quirks you mentioned, such as all the lights having to be turned on and off simultaneously and the light switches being a bit far from the toilet, we'll take them seriously and make improvements if possible.We're really looking forward to your next visit and believe that your stay will be even more perfect next time.

Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had a great stay with us. The amazing views and great service are exactly what we strive to provide for every guest.We are glad that we could upgrade you for free. It's our way of showing our appreciation for your patronage.The great location is also one of our strong points. We are always happy to see that it adds to the convenience and enjoyment of your stay.We look forward to welcoming you back again soon. Until then, take care!

Jawapan daripada Pihak Penginapan: 尊敬的客人：Thank you very much for your positive review! We are glad that you had an overall pleasant stay with us. We understand that the room might seem a bit small, but we are happy that it was still good enough for you.We always strive to provide the best experience for our guests. Your feedback is valuable to us and we will take it into consideration for future improvements.We look forward to welcoming you back again soon.Hotel Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the great view and our service. Our team always endeavors to make your stay as pleasant as possible, and it's rewarding to know that our efforts were noticed.However, we apologize for the inconvenience caused by the unfurnished parts of the room. We're constantly working on improving our facilities and will take your comment into consideration for future enhancements. We'll look into ways to ensure that all areas of the room are properly furnished to meet our guests' expectations.We hope you'll give us another chance in the future, and we'll strive to provide you with an even better experience. Once again, thank you for your valuable feedback.

Jawapan daripada Pihak Penginapan: Dear Guest:Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience with us.Our hotel's prime location near many attractions indeed offers our guests great convenience for sightseeing. And the fact that it's so easily accessible by metro, with the station right under the hotel, makes traveling around a breeze.We're especially glad that our front desk staff left a positive impression on you. Our team members always strive to provide warm and helpful service, like the nice lady who assisted you with carrying your bag to your room. That's exactly the kind of hospitality we aim for.The addition of a washing machine in the room is designed to make your stay more comfortable and convenient, allowing you to take care of your laundry needs during your trip.It means a great deal to us that you liked our hotel so much. We'll continue to maintain and improve our services and facilities to ensure that every guest has an equally enjoyable stay.We look forward to welcoming you back again in the future.

Jawapan daripada Pihak Penginapan: Dear guest,We are truly delighted to receive your high praise! It means a lot to us that you enjoyed the room and had a great experience with our customer services team.Our team always endeavors to offer the warmest and most helpful service, aiming to make every guest feel at home and comfortable during their stay. And we're glad that you've noticed and appreciated their efforts.Your recommendation is extremely valuable to us. We will continue to maintain and improve our services and facilities, looking forward to welcoming you back again in the future for another wonderful stay.Thank you again for your support!

Jawapan daripada Pihak Penginapan: 尊敬的客人：由衷地感謝您對我們酒店的高度評價！我們酒店一直將提供優質、高效且周到的服務視為重中之重，工作人員能夠得到您的認可，這無疑是對他們最大的鼓勵。我們也會繼續加強員工培訓，不斷提升服務水平，確保每位客人都能享受到這般迅速又貼心的服務體驗。而關於房間方面，我們致力於為客人打造性價比超高的住宿空間。聽到您覺得房間大小物有所值，我們深感欣慰，這也證明我們在房型設計與定價上的用心得到了回報呀。我們會繼續保持，努力為大家營造更加舒適、實惠的居住環境。再次感謝您的支持與肯定，期待您的再次光臨，我們定會一如既往地為您提供優質的服務，讓您每次入住都滿意而歸。

Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your kind words! We're truly delighted to know that you think our hotel offers great value for money. Our aim is always to provide an excellent stay experience that makes every penny you spend worthwhile, and it's wonderful to see that we've achieved that for you.The spectacular views from our hotel are indeed one of our highlights. They can add so much charm and beauty to your stay, allowing you to enjoy the unique scenery of the surrounding area right from the comfort of your room.Being right beside Line 1 and numerous attractions is also a big advantage. It makes it extremely convenient for our guests to explore the city, whether it's visiting famous sights or simply getting around. We hope you had a great time exploring all the nearby places during your stay.We really appreciate your feedback and look forward to welcoming you back again in the future. We'll continue to maintain and improve our services to ensure that you always have an outstanding experience with us.Thank you once again for choosing our hotel!

Jawapan daripada Pihak Penginapan: Dear guest,We are truly delighted to hear that you had such an amazing stay at our hotel. Our staff takes great pride in providing friendly and attentive service, and it's wonderful to know that they made your stay so enjoyable.We are also glad that you found our rooms spacious, clean, and beautifully decorated. Our goal is to create a comfortable and relaxing environment for all our guests.The hotel's location is indeed one of its greatest assets, and we're happy that it made it easy for you to explore the local attractions and use public transportation.As for the amenities, we are constantly striving to improve and offer the best possible experience. We're glad that our delicious breakfast and well-maintained facilities exceeded your expectations.Thank you again for your kind words and your recommendation. We look forward to welcoming you back in the future for another memorable stay.Best regards,