Ulasan Novotel Danang Premier HAN River

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for choosing to stay at Novotel Danang Premier Han River and for taking the time to share your wonderful experience with us. We are delighted to hear that you found our hotel to be the best choice for your stay in Da Nang, offering both affordability and convenience.It's fantastic to know that you enjoyed the hotel's proximity to various eateries, bars, and clubs, creating a vibrant and lively atmosphere around the hotel. While not an official 'Korean town,' the neighborhood indeed boasts many Korean establishments, adding to the diversity of experiences available nearby.We are pleased that you found the international sockets in the room convenient, eliminating the need for extra adapters. Additionally, the availability of USB and HDMI ports for your convenience reflects our commitment to providing modern amenities for our guests.At Novotel Danang Premier Han River, we take pride in our English-speaking staff who are always ready to assist guests with any inquiries or requests. It's great to hear that you found the room service and laundry services satisfactory during your stay.Your positive feedback on the value for money you received is truly appreciated. We strive to offer a luxurious experience at an affordable price point, and we are thrilled that this resonated with you. We look forward to welcoming you back whenever your travels bring you to Da Nang again.Warm regards, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Mr./Ms. Shu Wah,Thank you for sharing your delightful experience at Novotel Danang Premier Han River! We are thrilled to hear that you had a wonderful stay and enjoyed the excellent service provided by our team. It's great to know that you relished the complimentary afternoon tea and pre-dinner canapes at our executive lounge. We look forward to welcoming you back for another exceptional stay. Warm regards, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Mr./Ms. 華大大夫,We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Value Guest,Thank you for your positive review! We are delighted to hear that you had a great experience during your stay at Novotel Danang Premier Han River. Our dedicated team, including Vicky and Kevin, strive to provide excellent service and ensure that all arrangements are taken care of. We truly appreciate your recommendation and look forward to welcoming you back in the future.Best regards,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Mr./Ms. Jiao0303,Thank you for choosing Novotel Danang Premier Han River for your recent stay in Danang. We are delighted to hear that you enjoyed the stunning views from your room and found our hotel's location convenient for exploring the city and visiting the nearby airport and market. Our team takes great pride in providing excellent service, and we are glad that you had a positive experience with our staff.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Best regards,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your lovely feedback about your stay at Novotel Danang Premier Han River! We are delighted to hear that you found our hotel clean and friendly, and that you enjoyed our delicious breakfast.It’s wonderful to know that you had a great time with your family. We appreciate your comment regarding the pool temperature and will certainly look into it to enhance our guests' experience.Thank you once again for your insights. We look forward to welcoming you back for another enjoyable stay!Best regards,Silas (Mr.)Assistant Front Office Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your positive experience at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed your stay in our corner suite with a panoramic view of the Han River. It's great to know that you found the bed super comfy and the towels nice and fluffy. We are also glad that our friendly staff provided attentive service to cater to your needs. We appreciate your recommendation and are pleased to have offered you a breakfast option like Banh Cuon. We hope to welcome you back for another wonderful stay soon.Best Regards,Hotel Management

Jawapan daripada Pihak Penginapan: I appreciate your feedback, ヒロピー. I apologize for the issues you encountered during your stay. It's disappointing to hear about the flooring and cleanliness concerns in your room. We understand the importance of maintaining a high standard of cleanliness and comfort for our guests.Your comments regarding the condition of the room, including dust, hair, and a window issue, are duly noted. I assure you that we take such feedback seriously, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future.I understand your decision not to use Novotel in the future based on your previous experience. I hope you reconsider, and if you do decide to give us another chance, we'll strive to provide you with a much-improved experience.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best Regards,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Xin chao!We would like to take this opportunity to express our gratitude to you for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are thrilled that you enjoyed your stay at our hotel and are delighted to have been able to provide you with a memorable experience. We look forward to welcoming you back soon!Sincerely,Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Xin chào!Thank you very much for your kind review, we are delighted to hear that your stay with us was a pleasant one. We sincerely appreciate that you have highlighted the exceptional service provided by our friendly team members Mr. Felix.At Novotel Danang Premier Han River, we commit to providing our customers with exceptional service and hospitality so that they have an enjoyable stay with us. Your review is appreciated and encourages us to continue in providing great customer service. We look forward to your next visit in the near future! Kind regards, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for choosing our hotel and sharing your valuable feedback. We are pleased to hear that you are highly satisfied with our Deluxe Corner King Room and gave top ratings for the surroundings, amenities, cleanliness, and service.Your praise is a great encouragement for us, especially your positive comments on the view and the Sky Lounge. We are committed to providing an excellent experience for each guest, and your satisfaction is our greatest motivation.Thank you once again for your support and valuable feedback. We look forward to welcoming you back for another enjoyable experience.Best wishes!Hotel Management Team

Jawapan daripada Pihak Penginapan: Dear Mr./Ms. Igor, Thank you for sharing your wonderful feedback about your recent stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed the new and clean room with a magnificent large balcony offering a view of the Dragon Bridge's show. It's fantastic to know that you appreciated the open-air pool on the 4th floor and the Club Lounge services, including the delicious breakfast, daytime tea/coffee with assorted treats, evening cocktails, and canapés. We are glad you found our staff to be attentive and helpful during your time with us. We are pleased that our central location provided you with a peaceful environment while still being within walking distance to various attractions, including the river cruise pier conveniently located opposite the hotel. Please note that the Club Lounge offerings are intended as a light snack rather than a full dinner. We value your detailed feedback, and we look forward to welcoming you back for another exceptional experience. Warm regards, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your positive feedback about our hotel. We are delighted to hear that you found our staff helpful, the location convenient from the airport, and the cleanliness of the hotel satisfactory. Ensuring a high level of service and cleanliness is a top priority for us. We look forward to welcoming you back on your next visit. Warm regards, Hotel Management

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your feedback. We appreciate your recognition of our hotel's quiet location near the beach. We apologize for the inconvenience with the room size and the non-functional jacuzzi. Please note that upgrades are subject to availability. Your comments will be shared with the team for improvement. We hope to welcome you back for an enhanced experience. Warm regards,Hotel Management