Hotel berhampiran Avon Park, Christchurch

My room was not cleaned up despite me putting up a door notice for housekeeping for the day. When I returned to my room in the evening, I was told to my surprise that my booking did not include housekeeping. The website of Breakfree at Cashel mentioned housekeeping is available. I was not informed that my booking omitted this service. Furthermore, I was told to collect new towels by myself at the counter. I just don't feel the hotel is not up to the mark in this aspect. Other things I am not quite happy about is that the room space is too small for easy packing and unpacking of my luggage but I suppose I get what I paid for, which is ok. I have decided to move to other hotel for the rest of my journey in Christchurch for the above reasons .

How many adjectives can I use to explain our experience with this magnificent establishment? Beautiful, classy, pristine, welcoming, warm! It is a step back in time in the right way. They have encapsulated the essence of what the early 1900s may have been like with the bar staff being spot on, cheerful and skilled. The decor is grand, making you picture the pastimes grandeur. The pool and gym area are to die for and it takes on a different feel when u are beneath ground level. Our two bedroom suite was no less than perfect in every way. Bed comfy and huge, bathrooms on point. Even with a 12 yr child in tow, we were never made to feel less than welcomed and special. No road noise, no neighbouring sounds. Even the gentleman doing the early morning cleanup on the entrance was pleasant and helpful. Will return next time we visit Christchurch.

We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. ************, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like *****s and being forgetful on our own properties.

”I recently stayed at Mayfair Hotel and had a wonderful experience. From the moment I arrived, the staff was friendly and welcoming, and went out of their way to ensure that my stay was comfortable and enjoyable. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The bed was extremely comfortable, and I slept soundly throughout the night. The hotel's location was also ideal, with easy access to nearby attractions and restaurants. I particularly enjoyed the on-site restaurant, which served delicious food and had a great atmosphere. Overall, I would highly recommend Mayfair Hotel to anyone looking for a comfortable and convenient stay. The staff's hospitality and attention to detail truly made my visit memorable, and I look forward to returning in the future.”

Excellent location to explore Christchurch attractions. Very clean and well appointed room for an excellent price (I was wondering what It may be getting into). The room quality was a 3+ star for US standards. The only negative is the lack of parking (only offstreet parking or may have to drive a block away for parking). The clean room, friendly staff and excellent location and the overall niceness of Christchurch and it's people in general made us quickly get over the initial stress of trying to find a place to park. Thank you Sameera!

Room was very comfortable and clean. good facilities. TV was amazing. Lots to choose from on it. Microwave for cooking supplied. Fridge also. Washing facilities if required and all Free! Staff were amazing. So very accommodating. Listening to all your needs and running with all your requirements. Very friendly team. Beds are very comfortable. Situated within walking distance of hospital and lots of places to eat around as well. A mall is not far away. Prices to stay were excellent.

The night manager is very good and helpful, during we reach there at night after 9pm, helping us to get everything done

Clean and same picture with actual. Recommend for those who stay overnight. And convenient to walk to Christchurch airport. Also there are some restaurantz like Subway, KFC, MCD etc and supermarket are nearby JUCY

Staff is very friendly and check in on counter was fairly easy. The staff saw that we had a lot of luggages and let us bring the airport trolley to our room. So the next day we just push the trolley from hotel to airport. Which is very convenient for us with many luggages. I will definitely come back this hotel again for next stay due to the location and friendly staff. Hotel buffet was good too. And nice view from the restaurant.

Discover comfort and convenience in this immaculately maintained room. Nestled in a quaint town, its proximity to two cafes and a large supermarket ensures guests enjoy easy access to amenities, making for a delightful stay.