Hotel berhampiran Mona Vale, Christchurch

Room was very comfortable and clean. good facilities. TV was amazing. Lots to choose from on it. Microwave for cooking supplied. Fridge also. Washing facilities if required and all Free! Staff were amazing. So very accommodating. Listening to all your needs and running with all your requirements. Very friendly team. Beds are very comfortable. Situated within walking distance of hospital and lots of places to eat around as well. A mall is not far away. Prices to stay were excellent.

”I recently stayed at Mayfair Hotel and had a wonderful experience. From the moment I arrived, the staff was friendly and welcoming, and went out of their way to ensure that my stay was comfortable and enjoyable. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The bed was extremely comfortable, and I slept soundly throughout the night. The hotel's location was also ideal, with easy access to nearby attractions and restaurants. I particularly enjoyed the on-site restaurant, which served delicious food and had a great atmosphere. Overall, I would highly recommend Mayfair Hotel to anyone looking for a comfortable and convenient stay. The staff's hospitality and attention to detail truly made my visit memorable, and I look forward to returning in the future.”

The only HOSTEL I have ever seen to not give a refund when canceling 2 weeks in advance after explaining the event was cancelled and all the other things that ive already lost money on. I had every intention of staying. Paid in full when I booked. Did not see the small print at all. Feeling like I've been scammed and then had the worst customer service, even made a joke about not getting to go to the concert. Way to kick people while they are down. Terrible people. Would definitely have stayed in the future but now would hope this at least stops one other person from going there. What a bunch of (insert ever bad word I've ever learned here GRRR). HOSTELS normally let you cancel upto 3 days before.

Stayed at Fino in a 2 bedroom corporate apartment with a colleague for three nights to attend a conference. I will start by saying the location was excellent as our conference was across the road. PROS: The reception staff were outstanding and extremely polite. The apartment was a good size and worked well having two bathrooms. The kitchen had everything you needed for a short stay. CONS: Bathrooms - grouting between the tiles was filthy, no where to hang your towel except over the toilet - yuk, the toiletries on the web page were not what you got - cheap dispensers on the wall of the bathroom that were empty so no way to wash ourselves on the first morning as there was no body wash nor soap. Had to ask twice and chase the cleaners to get them filled with poor quality product. No where to put your toothbrush or toiletries except to close the toilet seat and use that - yuk. The shower in the ensuite was in a very high sided bath and the shower head was so low that I had to get on my knees to wash my hair (I am only 5 foot 4). The main bathroom shower over the bath was broken and while my colleague was trying to shower very hot water was coming out the bath tap burning her feet - we brought this to the attention of the reception staff who said it would be fixed while we were out - but it wasn't. Bedrooms: no power points (in the entire apartment) that are close to a mirror to use hair dryer. Bedding was clean. General: apartment very sad and needs a good revamp. Lots of marks on the walls, missing paint, worn carpet, uncomfortable couch, damaged benchtop in the kitchen, very few coffee sachets left (enough for one weak coffee each). Had to ask to get more. We paid over $300 a night for this run down apartment with few amenities. Apart from the nice reception staff and the location I could not recommend. The pictures on the website do not represent what you are getting.

對面就是city最熱鬧的地方，毗鄰雅芳河。房間很大，有做飯的地方，也有自己的洗衣機➕烘乾機。無窗不是沒有窗户，而是窗户打不開，不影響採光。整體乾淨舒適，強烈推薦。

Disappointed, we stayed in the past and our experience was good, unfortunately we decided to stay here again and paid for a spa room, the hot water did not work and the reception had no idea when I would return. They promised us a refund because they changed us to a smaller room without a hot tub and the refund was not made. We feel cheated, I do not recommend it and I would never go back!

I stayed at this hotel again principally because it is an Accor property in the CBD (as I am an ALL Platinum) - but that is really about it. The hotel is passable for what one expects of a Novotel, but it is getting quite dated and the carpet stains in the room are too pointed a reminder of the hotel's age. The bed is soft and the generous number of pillows and cushions make for a very comfy night in. While it is in the CBD, it is a fair walk from most places of note in the city. Since my previous visit, the reception staff have improved in service and manner. I was disappointed that as I left a shirt in my room's cupboard, I had to call a few times to follow up on its search as the promised return call did not come until I called again (the shirt was never found). What is most disappointing is the restaurant. While the quality of the food is acceptable, it is quite overpriced for Christchurch and the restaurant's setting. Despite only having a handful of tables for dinner, I had to approach the wait staff when I wanted a table, to order, get a drink, or receive the check. Similarly, the bar staff are not as proactive as one may expect to come to tables and take drink orders, even when one is the only patron at the bar. My biggest complaint is the breakfast. On one of the mornings I even had to set my own table. Empty juice dispensers are not refilled for quite some time; the only eggs served are scrambled, the only non-meat ”hot” offering are potatoes and beans. Perhaps there is is a concern that some patrons are allergic to tomatoes, green leaves, salad, vegetables, and mushrooms? After two nights I moved to another hotel in Christchurch and am much happier.

Good location as close to the shopping mall. The facilities in my room are a bit out of date but still comfortable to stay.

It's my last stop before I fly back home for good after a 2 weeks holiday in NZ. It's a total disaster experience as the lady restaurant manager (working on 23 May 2023, 9pm), was plain rude when I approached her politely wanting to ask her whether the restaurant was still operating since it was late already. She was then holding a tray of empty cups, gave me a stare, and whispered an insincere 'sorry' with a frustrated facial and dashed right past me. Mind you, there was only 1 table of 2 guests in the entire restaurant. Not wanting to spoil our mood further, I have decided to walk away calmly, be the bigger self, and head to the bar instead. Honestly, it was totally not the busiest day since it's a Tuesday evening, the bartender was so impatient in trying to wait for us to make our orders (we are only ordering 2 drinks my dear), he wasn't helpful in trying to provide alternative (since one of the drinks we wanted is OOS) or wait for JUST another minute for us to look through the short food menu quickly to decide what food we wanted to add on to our order. He quickly decided to push us to the restaurant if we wanted food. Hello? If we were ordering drinks at the bar, why would we want to order bar food to eat at the restaurant? Perhaps we aren't looking too groomed to garner his prestigious service that's why he was pushing us away? My goodness... this is the worst ever experience I had in my entire stay here. Every other accommodation service staff we have met was friendly, polite, and treats us with loving respect. I honestly do not expect a reputable hotel to have such horrible service.

The location is very convenient, just a few minutes to the check-in airport. It's very clean and tidy. The services are also good. If can add a microwave to the amenities, it will be wonderful.