Qiandao Lake Novotel

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

Family with mouth to Qiandao Lake travel, play three days to find the Novotel hotel Qiandao Lake, choose this hotel is not wrong, very beautiful swimming pool, and children's playground free play, children play, if not to go back to school are not willing to check out. I will come again next time, thanks to the warm service of the front desk and the beautiful sisters in the room. lt feels like home.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

Good hotel in good location.

酒店位於魚街附近，與湖面僅隔一條馬路，離中心湖區碼頭也不遠，周邊吃飯購物非常方便。旅小熊親子主題房佈置温馨，酒店自帶泳池和小童樂園，小朋友非常喜歡。酒店大堂張玉萍經理熱情的接待了我們，為我們提供了優質的服務，使我們感到住在這個酒店物超所值。

到達的時候有點晚了，前台小姐姐雅婷還提前打電話確認提醒，到了之後給我們免費升級了房型，送了飲料，親子房很驚喜，娃一進去就各種尋寶藏的小遊戲，玩的很開心，管家雅婷也很貼心，發了很多旅遊小貼士、景點定位、天氣預報，回程之後，還確認客人是否安全到家，太暖了，不得不誇一誇服務超級好，來千島湖的話很推薦諾富特酒店

高鐵到酒店半小時路程，可以選擇大巴車，滴滴有特價價格也OK。酒店位置很好，在魚街對面，雖然沒有正宗湖景，但是窗外看到對面廢棄的“大排檔”舊址，也算是靠湖邊的好風景了～浴室和馬桶分開，很乾凈，吹風機有點差，馬桶吸力一般。房間空調給力，還有個小冰箱很實用。家庭出遊，三個人一個雙人床一個小床，挺舒服的。性價比高。

房間衞生差的不得了，節假日漲價後1400-1500左右。正常訂酒店會選擇4.8分以上，這家評分衹有4.7但因為品牌的影響，還是選擇了這家諾富特。當天到的比較晚洗澡後上床睡覺的時候已經快1點了。被子掀起來後發現有蜘蛛。立馬聯繫前台，服務人員花了20分鐘到才到房間。呵呵。浪費我的時間。服務人員手上拿着一坨床單被套。我説有沒有新的被子床單，他説沒有。這麼大的酒店多一床被子都沒有呵呵呵。手上的這一坨床單被罩還不知道幹不乾淨。直接把它放下就走了，意思我自己看着辦。呵呵呵。 第二天不曉得什麼人過來送了一點糖3瓶啤酒，意思昨天的服務人員是臨時工大學生，不知道被子在哪。我發消息給你們前台的時候，你們前台不是正式工？不就是不想管嗎，還找理由。 差勁的很。大家千萬不要定這家店。不值得。