Hotel dengan Pengambilan dari hotel di Cikokol

Nice place. Bersih, nyaman dan harga yv oke. Selalu nyaman untuk datang kembali

Ternyaman kalau nginep di ruang nyaman, tempatnya bersih bisa sambil neflix pulaa.. minusnya cuma disediain tissu tapi tinggal sedikit banget😅 tp overall. Mantul✨

Dulu kesini pas psbb makanan sarapannya walaupun makanannya diantar kekamar tapi komplit banyak pilihan semua menu dikasiheh pas nyoba nginap disini lagi makannya cuma dikasih makanan ditempat box makan plastik sama buah udah gitu aja padahal nginap disini karna kangen sarapan pagi aja makanannya enak kalau sudah berubah sarapannya mikir2 dulu deh, trus posisi hotelnya ada dilantai atas susahnya kalau lapar tengah malam mau pesan makanan online kasian kurirnya mesti naik kelantai atas menggunakan lift terpisah, lalu tolong kebersihannya ditingkatkan lagi saya pesan kamar fres room begitu masuk Parker lantai pada terbuka lalu keluar kecoa kecil2 akhirnya sama memutuskan pindah kekamar kecil deh yg penting bersih

Sarapan di hotel sangat mewah, persekitaran yang bersih dan kemudahan dalaman adalah sederhana

Quite a small room without a cloth cupboard and very limited space around the bed. Basically best to get another nearby hotel offering better space room.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We stay at this hotel for Indonesia trip before. The hotel is good, location is strategic with our meeting area, the facilities all OK. Will stay here again.

The services so far so good. We enjoy it so far. All variant for breakfast in basically is well, but we suggest to add more variant (especially pastry variant--because my youngest brother need more muffins😀) Hope this services more increase the quality and Grand Zuri Bumi Serpong Damai can improve more and more.

Overall good for staycation, but need deposite 50k idr i think no need for 3 stars hotel All good and clean

selalu happy staycation di sini. hotelnya tenang