Hotel terbaik di La Massana

I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…

This hotel used to be amazing under private ownership but now as part of a group it’s lost it’s charm, character and is sterile. The breakfast is double the price it was but very poor and limited. The dinner is a ridiculous price for what they offer which explains the dining room being empty the three nights I was there. Service is rude and non existent due to lack of staff. Worst - they now charge €15 per night to park. We are not in town this is middle of no where and a huge car park. Please, please don’t waste your money. This used to be my home in Andorra - I’ve stayed here 27 times in 4!years but for my next visit I will be staying somewhere else. Avoid.

I thought this place was great value, clean/comfortable/warm. Only 5minute walk to the gondola to get up the slopes. Plenty of cafes & restaurants close by. Also plenty of shops to rent ski gear. About 15 minute drive by taxi to the main bus station. Very happy with my stay here :)

Views were amazing, the room was old cabin vibes decor which I’m a fan of. A swimming pool, sauna, steam room and hot tub are included with the stay. There is a outdoor pool and bar also but that wasn’t open during my stay. Downside, the reception is on the opposite side of the hotel to our room. 2 elevators and quite the walk to get to the reception. The pool receptionist seems to disappear a lot meaning you cannot exit as you have to trade your room key to get towels. If you’re not driving, expect to taxi everywhere as the hotel is just out of the city.

Petit hôtel de montagne familial de deux étages, a un quart d’heure d’Andorre, simple et sans chichi mais propre et accueillant. On sent que cet hôtel au charme désuet est très bien entretenu. Il y a même un ascenseur. La dame à la réception est sympathique et fait l’effort de parler français, Chambre bien équipée. Bien chauffée, télévision avec les chaînes françaises. Wifi ok. Literie et oreillers de bonne qualité. Salle de bain fonctionnelle, a part la cabine de douche qui est vraiment tres petite.. le petit déjeuner sous forme de buffet est au prix de 9 euros par personne et les produits sont très bons. Nous sommes venus avec une WonderBox mais nous reviendrons avec plaisir car nous trouvons le rapport qualité prix tres correct.

Elegí éste hotel xq son de los pocos que admiten perros y que además esté ubicado en zona tranquila y más fresca y me encantó al verlo en internet. La ubicación es excelente, con unas vistas impresionantes por todos los rincones del alojamiento. Mi sorpresa al llegar a la habitación fue que no esperaba tener una terraza interior por si llueve o hace frío y otra exterior. Me encantó la habitación con buhardilla, que para los papás da muchisima intimidad, grande y muy espaciosa . Estaba todo el exterior : jardines ,piscina , tenis , zona barbacoa....etc muy cuidado y limpio , tienes acceso a la montaña enfrente con lo que puedes hacer rutas y puedes pasear a tu perro libremente , es una pasada !! El desayuno muy bien. La atención de todos también , como estaba retirado del pueblo , a la noche pudimos pedir cena para no tener que movernos del alojamiento ( ya que la anterior noche no nos gustó demasiado la cena del hotel) Como puntos negativos : la comida y la cena , supercaro : 20 euros y no entra ni el agua, el pan es un minipanecillo. (Cambiaría sobretodo los 1ros platos ) Zona spa: nos quejamos de que los jacuzzis el agua estaba demasiado caliente, te costaba mucho entrar , y ahora lo que apetece es más resfrescarte , aunque si está templada pues no pasa nada pero te quemabas. Sé que es algo que lo solucionaran enseguida imagino. Todo el interior de las instalaciones está muy anticuado , sillones y mobiliario que por lo menos eran de la época de mis bisabuelas😜, . Como hace poco que lo ha cogido la cadena Abba, espero que lo tengáis en cuenta y renovar un poco todo y poner duchas que son más seguras , os aseguro que darme con la cortina de baño que no es mía ( y eso que yo no tengo ), me da una grima que ni os cuento , pensar que ahí pasan miles de personas al año. Ojalá pueda volver con vosotros si mi economía me lo permite 🤗.