Hotel terbaik di Ipoh

This used to be my favorites hotel before MCO, but now after MCO, everything changed, I booked the room 1 week earlier, when I check in, 2 indian lady staff ask for my booking ID, I passed them my booking details and my IC(as my booking name is same as the IC) but they just said they can't find my booking,they didn't receive my booking! They don't even search for my name to check properly. After they confirmed with their manager, my booking has been transferred to Expedia, but actually booking name is still same, just the booking I'd changed, why they still can't find the booking? Then, this 2 staff speaking Tamil Infront of me for few minutes to discuss their check in thing, .. they asked for my phone number, when I'm telling them my phone number, don't even finish my number yet then they speak Tamil again, discuss for something else. Then I stop and wait them to finished their discussion in Tamil language which I can't understand at all, then she ask again my phone number, then I have to repeat all over again. This is so rude to speak their own language Infront of guest somemore we can't understand it at all! After check-in,I realized they assigned me a twin bed room, they said they received my booking is with twin bed, but what I booked from agoda is double bed! Which is 1 big bed for 2 person! U tell me that u received booking stated twin bed, do u think this is my problem?! There are 2 different room type twin bed and double bed, I paid more expensive price for double bed, twin bed is cheaper! and I'm not saying that I choose the preference for double bed,The room type I booked is STANDARD DOUBLE BED ROOM. The next day I checked out early morning around 6/7 am, the front desk staff changed shift, is a Malay girl, she don't even say any word for the whole check out process, no greetings, no thank you at all and with dirty look. I stay in this hotel couple times before, everything was great back then, even though it located far from the Ipoh town I still choose to stay here but now no more next time, I know I should not have high expection for budget hotel but the staff really need to be train well on their knowledge and how to respect people..

Hotel btl2 kluar tol ipoh. Parking luar banyak. Hotel ok lah dengan harga. Size bilik standard tp bilik air punyalah luas. Sarapan biasa2 jek tak byk sgt pilihan.

Ini kali kedua saya menginap di hotel ini. Sebaik sahaja melalui pintu masuk, anda serta-merta diangkut ke persekitaran Bali. Mereka juga menawarkan rawatan spa Bali yang saya sangat mengesyorkan selepas seharian bersiar-siar di Ipoh. Sarapan adalah satu kemestian. Selain Nasi Lemak biasa, mereka juga mempunyai hidangan Bali seperti Fries Bee Hoon ala Bali dan Bubur. Kadar bilik saya adalah kira-kira RM450 dan ia dilengkapi dengan patio di mana anda boleh duduk dan menonton ikan koi berenang di kolam, sambil makan sarapan dihidangkan ke bilik anda. Bilik adalah terhad kerana ini adalah hotel butik jadi tempah awal, terutamanya pada hujung minggu.

Semua ok, cuma tak ada lif je la. Kesian kat org tua/oku la kan. N biasa la hotel lama. Perabot lama. Anak² seronok mandi swimming pool. Cafe pun selesa.

Parking disediakan, bilik yang luas, bilik air bersih, air mineral tidak disediakan tetapi air panas, sejuk ambil di mesin berdekatan lift..tilam empuk, bantal selesa.. Puas hati sangat.. Kedai makan je jauh2.. Overall puas hati

Kami mempunyai masa yang indah tinggal di WEIL. Sayang sekali kami tidak mempunyai banyak masa untuk menikmati kolam. Pemandangan kolam cantik. Begitu mudah dan terletak di sebelah pusat membeli-belah. Lounge berkonsepkan santai dan kami boleh menikmati kola & teh kami. Satu-satunya masalah ialah, pengesahan tiket parkir, menyusahkan apabila peribadi concierge tiada. Kena tunggu beberapa minit.

Staff hotel sgt ramah dan membantu. Bilik bersih. Cuma suis masih pakai suis lama. Suis yang dekat meja. Hotel ni perlu upgrade sikit je kat bilik dah okay sgt dah.

Bersih dan selesa Mempunyai pemandangan bukit yang bagus juga.. Lokasi mudah 5 minit memandu ke medan selera yang besar.

Proses chekin dan chekout pantas .tiada masalah. Bilik besar dan bersih. Lokasi strategik. Parking agak terhad di kawasan hotel, tapi masih boleh parking di luar. Tempat makan agak terhad. Tapi selesa. Banyak pilihan makanan untuk sarapan.

We are pleased with the unit. Simple and yet cosy deco. They even have water dispenser. Crucially it was very clean, quite new plc and importantly for my daughter, the toilet comes with bidet (though It took me a few attempts to try to confirm it) . Self Check in and check out was simple and smooth. However, we wished the toilet comes with shower and toilet separator/door for the shower so that we can keep the toilet area dry. Important especially if there is only 1 bathroom for the whole unit. Just as a feedback BTW, the attached photos was at the point of checking out. We left it clean and neat too. 😁 Thank you for the pleasant stay. Yes, a stay experience that we can repeat .