Hotel terbaik di Gemeinde Tiefgraben

Schloss Fuschl is definitely the best hotel in Salzburg area which allows you to combine a relaxed type of holiday on the lake with attending the Festival and fine dining. Me and my family, being for many years Fuschl’s returning guests, were awaiting its reopening with great anxiety, happy to be able to include a week at Fuschl lake in our summer schedule. Upon arrival, we were glad to discover that the renovation has not changed the historical ambience of the place. Overall, we had a great week in Schloss Fuschl and I was considering to give it a four out of five. The one point off is due to the change of breakfast concept which we didn’t appreciate. Old Schloss used to have a high quality breakfast buffet which we liked a lot. The new a la carte concept is probably aimed at saving money to the hotel but for guests it’s less convenient - you loose time waiting, you have much less freedom and variety while picking your breakfast selection, you never know the size of portions when ordering for the first time, etc. We’re strongly against a la carte breakfasts. The reason I’m giving it a three and not a four is that today, on our last day of staying, the hotel staff did everything possible to screw the day for us. First the concierge did not give the taxi driver a correct name and location of the restaurant that we booked and so we ended up in a wrong place, secondly our room cleaning was not done until 3pm even though we asked for 10am every day and last but not least - the spa manager Eva and the jetty guy Yann decided to cancel our pre-booked 1-hour boat trip because of 15% chance of rain for the time when the trip was supposed to finish. We were told this only after coming all the way down to the jetty and then Eva was also openly lying to her colleague saying that she apparently called me to the room and warned about the rain. Well, now as I’m writing this review, two hours have passed and there is still no rain. I was deeply offended by how Yann, Eva and the third lady in blue dress of Hindu appearance handled this situation, seeing the sun shining and four customers staying by the boat ready to board. We would also suggest the hotel to establish Whatapp chats with arriving guests to improve communication. The guest service button on the hotel phone rarely worked because nobody answered the calls.

Check-in was a breeze, and the receptionist was very kind, providing a thorough explanation of the area. The rooms were modern and functioned well, featuring very comfortable mattresses, large TV screens, and excellent air conditioning. However, the spa was somewhat disappointing, with a small indoor pool that had cold water and no hot tub. Additionally, there was no view of the nearby lake from the rooms. Overall, the hotel offers modern, comfortable accommodations but could improve its spa facilities and views.

This hotel is everything you expect from a well established family run Austrian lake side retreat. The protocol of its day to day running is well established and sound, removing the irritations that often come with a newer or badly managed establishment. The staff are well trained and informative. The food offerings are plentiful but not lavish or luxurious. I’ve been to other Austrian hotels where for example, the cold meats and breads at the buffet are of better quality and more abundant. More varieties of fruits and vegetables offered at the juice bar etc. This didn’t detract from the enjoyment for me personally but I mentally noted it and another guest who had been coming to the hotel for many years did say that the quality and quantity of F and B ‘wasn’t what it used to be’. Despite this I still enjoyed it and I am sure the hotel are doing its very best to make it work in a market that is probably more challenging of late in the face of rising costs and local staff shortages. Sometimes I felt like there was a rather meagre and ungenerous edge to some of the services eg charging 1.5 euros for a carafe of tap water at the table (when you didn’t order alcohol/wine), and the buffet choices mentioned above, hence my 4 rather than 5 star rating, however I would definitely return to this hotel and recommend it to others. I appreciated the positive environmental efforts the hotel are going to; a rather officious towel policy (well managed and not onerous) and the avoidance of plastic use. Excellent job. The rooms are super comfy and function well (if you want marble and brand new bathrooms and fixtures, don’t stay in this kind of hotel). The housekeeping is top notch. The spa services and facilities on offer are great. The massage I had was lovely. The staff are super lovely. The price is fair. I really enjoyed my time here. PS we upgraded our room mid stay. The reception assured us it would be an easy and seamless move, all done for us however it wasn’t at all. The porter who came refused to do it for us even though we had been told to the contrary. After throwing our things into a case at top speed we felt rather misled and when I raised it subsequently no one came to explain or apologise. Not a big thing but definitely an easy fix for the hotel - I guess things sometimes get missed or mis communicated.

A boutique hotel merely 15 min away from the centre of Salzburg and Airport. The service was amazing and everyone was very helpful and cheerful. The owner himself is very closely involved in the operations of the hotel and it shows how well managed the hotel is and amazing care for all guests. The team is super flexible with every request. The food is delicious and the breakfast spread has many options for vegetarians. The rooms are large and very spacious. Our 17 month old daughter fell sick during our stay and the owner arranged a doctor on call within 15 min of reporting it. Many thanks for an amazing experience, stay and support. I will highly recommend staying at this property. If I am ever in Salzburg, this is where I will stay.

Laat me beginnen bij de positieve punten : het eten in het restaurant 's avonds was zéér lekker (hoewel - zo hoorden van aan een andere tafel - niet alles van de kaart meer beschikbaar was). De (gewone) hamburger en een lokaal gerecht (knödel met paddestoelen) waren er gelukkig wel nog. Het ontbijtbuffet was heel uitgebreid en ook erg lekker. Eitjes werden à la minute gekookt/... Een bijkomend pluspunt was dat we omwille van onze reis toch al voor het normale openingsuur van het ontbijtbuffet terecht konden in de ontbijtzaal. De man die daar aanwezig was, sprak trouwens wel Engels. Helaas zijn er ook een heleboel punten die moeten verbeterd worden om dit een 3 sterrenhotel te noemen. Bij de aankomst in het hotel bleek de dame aan de receptie geen Engels te praten (hoewel de berichten via Booking wél in het Engels waren), en kreeg ik een papiertje onder de neus om onze gegevens op in te vullen. Vervolgens haalde ze er een 2de persoon bij die een beetje Engels kon en ons zo enigszins wegwijs kon maken. De 2 kamers die samen geboekt waren bleken helaas op verschillende verdiepingen, wat als je reist als gezin toch minder prettig is. Hou er ook rekening mee dat er in het hotel geen lift is, en je dus met je bagage de trap moet nemen. De receptie is trouwens een verdieping naar beneden, in het restaurant. Er was ook een duidelijk verschil tussen beide kamers : beide zouden wel eens een update mogen gebruiken, maar de ene toch nog meer dan de andere. De stoelen op het balkon aan de achterzijde waren helemaal stuk, waardoor je niet kon gaan buiten zitten mocht je dat wensen (hoewel met de muggen dit niet aan te raden is), en de planken van dit balkon voelden niet stevig en veerden mee onder de voeten. Het balkon van de kamer aan de voorkant was wel OK. De kamers zijn erg basic. Enkel de pure noodzakelijkheden zijn aanwezig. De badkamer (met toilet) is zeer klein. De houder van de douchesproeier zat trouwens erg hoog én los waardoor je die in de handen moest houden als je geen 2m bent... Enkele bijkomendheden : de dochters wisten me ook te vertellen dat bij hen op het afvalbakje in de badkamer/toilet bloedvlekken (van een hygiënisch verband?) van een vorige gast zaten. En in plaats van schaapjes te tellen om in slaap te vallen, konden we op onze kamer de vlekken op de muren tellen van de verschillende doodgeklopte muggen... Zoals gezegd is dit eerder een 2 dan een 3 sterrenhotel, waar je met Engels helaas amper terecht kan.

We had high expectations of our stay but were disappointed. The location of the property is beautiful, as you would expect on a mountain, and the outdoor pool was a luxury plus, having a good size and nice lounge chairs. The ladies at the reception were also extremely polite and helpful. Our luxury room was dated though but again with a lovely view. I reserved a table for dinner but when we arrived we found the staff eating and they seemed to be surprised by our arrival. Some items on the very short menu were nog available and the chosen fried chicken was of awful quality. It was still cold on the inside, aparantly just defrosted, and there was water coming out when cutting open. The waitress didn't ask if everything was ok, didn't ask anything during our dinner. When she took away our plates, which we could not finish so bad, we dared to mention our dislike, she rolled here eyes. Not getting a tip afterwards made here even more unfriendly. She was not able to say goodbye. The breakfast experience next morning was better. The (Hungarian) staff was very friendly but it occurred to me that the buffet was very plain with limited choice. For us the one night stay didn't meet our expectations and the price is no value for money. Read 269e for a room.

Wir haben Anfang August als Familie eine wundervolle Zeit in den Wolf und Schaf Apartments verbracht. Mit uns reisten unsere beiden Söhne, 12 und 14 Jahre alt, und wir alle waren begeistert von dieser Unterkunft. Bereits bei unserer Ankunft wurden wir herzlich empfangen, und das positive Gefühl setzte sich während unseres gesamten Aufenthalts fort. Das Apartment selbst war makellos sauber, modern eingerichtet und äußerst komfortabel. Es hat uns an nichts gefehlt – die Küche war bestens ausgestattet, die Betten gemütlich und der Wohnbereich großzügig. Besonders gut hat uns der Ausblick von unserem Balkon gefallen, der eine malerische Aussicht auf die umliegende Natur bot. Die Lage der Apartments ist ebenfalls ein großes Plus. Wir waren von der Schönheit der Umgebung überwältigt – perfekt für lange Spaziergänge, Radtouren oder einfach nur zum Entspannen. Unsere Jungs hatten jede Menge Spaß dabei, die Umgebung zu erkunden, und es gab viele Möglichkeiten, aktiv zu sein. Wir haben die Ruhe und Abgeschiedenheit sehr genossen, gleichzeitig waren alle wichtigen Sehenswürdigkeiten und Aktivitäten gut erreichbar. Besonders hervorheben möchten wir auch die Gastfreundschaft und den Service, die unseren Aufenthalt wirklich besonders gemacht haben. Wir fühlten uns rundum wohl und konnten uns hervorragend erholen. Wir sind uns sicher, dass wir nicht zum letzten Mal in den Wolf und Schaf Apartments waren. Eine klare Empfehlung für Familien und alle, die eine perfekte Mischung aus Komfort, Natur und Gastfreundschaft suchen! Familie Jehle