Hotel terbaik di Hollywell

A great hotel within easy drive to all the shopping and the fun parks we were visiting , cafe and bar on the ground floor was super convenient and the rooms were more spacious than I was expecting . I can highly recommend the Hope Harbour Hotel to anyone looking for a central point to explore the Gold Coast from .

Memesan pangsapuri studio dan ketika kami tiba, mereka menaik taraf kami ke kabin, sangat mengagumkan. Dengan tidak sengaja akan kembali

We were placed here by our insurance company NRMA for temporary accommodation due to our home being flooded. We live in the Resort so we know the Peninsula townhouses are fairly modern maybe 4 -5 years old, however it is obvious that townhouse 16 (3 bedroom townhouse) has had very little done to it since being built. Aside from obvious maintenance issues that need to be addressed - torn carpet, walls damaged and marked, broken/ dirty stove exhaust, stained doonas and pillows which all should be regularly maintained and replaced if needed, it was the cleanliness of the place that we couldn't deal with - mould in the showers, built up scum on the shower rails, dirty glass/ windows/ blinds/ all the kitchen items I had to wash prior to using. All the light switches covered in dust from not being wiped over in a very long time -yuck. The skirtings I started cleaning with my cloths came up with black on them so have obviously not been done in months. I moved the downstairs furniture to sweep it all properly & found a paper towel roll and crumbs under the coffee table and lounges so obviously only gets vaccumed around the furniture, I made the ultimate mistake getting down on my hands and knees to look under the bed this morning to check nothing had been left behind- I wish I hadn't... I'll leave it at that, toilet brushes - obviously the original ones from 2018 - use your imagination. There was a dust pan but no broom, a mop but no bucket, no cleaning cloths, 2 x satchets of washing liquid and 2 satchets of dishwasher powder & 1 x tea towel, no cleaning spray, 3 forks, 3 cups, minimal crockey. So we had to go get all that stuff from home to clean the place enough and be able to cook so that we could at least deal with the few days we were there, the insurance co ended up extending our stay another week but we refused to stay, and said we would rather stay in a tent in the big 4 in the rain than spend another night in this filthy place. We let the managers know so they are aware of the issues, they came in yesterday and placed some more bowls and glassware and forks as there wasn't enough for the 5 of us....... that was it. We have been hotel hopping for the past 5 weeks this was the 4th place we have stayed in, it was the newest but by far the filthiest and worst maintained. We stayed in the Royal Woods Resort in Ashmore prior to this and although it is quite dated you could not fault the cleanliness of the place, we were in an AirBNB prior to that in Biggera Waters which was immaculate, and the Broadwater Shores in Runaway Bay prior to that which is quite dated but still very clean. There is no excuse for the managers/ owners to allow this townhouse to rent this as short term accommodation in the state that it is for the $$ they are charging, I'm only glad we didn't have to pay for it, if we had we would have left day one and demanded a refund. The owners need to spend some money and get it back up to an acceptable standard for a short term l

屬於公寓型酒店，房間大，有廚房和洗衣機，距離黃金海岸市中心開車5分鐘，免費停車，有游泳池和陽台，去海洋世界也很近

I've stayed here for the past 4.5 months for work. I've had a two bedroom apartment which has been wonderful - very well appointed, everything you need is here. I've able to stay here very comfortably cooking in house, bbq-ing, many restaurants within walking distance which was an added bonus. I can't recommend this place enough - very good management - Erika and Josh were so helpful and accommodating of anything i needed. Did i mention there is an awesome pool too. If you can get a booking here - nice work - you won't regret it. Enjoy 👍

Really bad room with a view. See photos. We are avid travellers and visit the Gold Coast quite often. We are also both involved in the travel industry. We stayed in a 2 Bedroom Apartments from 23/12/2021 to 1/1/2022. We made the booking via Booking.com and for this 9 night stay we payed $4063.50. This equates to around $450 per night for the 2 of us. When we first arrived in the room we were greeted by someone else's dirty socks left in a corner. Also we found the tap in the bathroom basin was not working. We called reception who said that they will contact the maintenance man to come and fix it. It was quite a long wait before the maintenance man arrived as he had already gone home for the day. Very inconvenient for us and not a great start to our holiday. As per attached photos we found generally this 2 Bedroom Apartment to be in disrepair, damaged, tired, dirty and mouldy. Eg: Dirty socks and rubbish left on the floor Damaged and stained sofa Cracked basin with very tarnished old taps Rusted and dirty cabinet hinges Kitchen power point that is cracked, dirty and not attached to the wall securely Outdoor furniture that is mismatched and very dirty Exposed and rusted and leaking air-conditioning unit Plaster missing from the wall Damaged tiles Vent hanging from the ceiling Doorstop missing completely Very dirty flycreens and frames Large amounts of mould on the kitchen cabinetry Paintwork peeling on the cornice Heavily stained bed side cabinets Damaged TV table Upholstery damage Badly stained toilet Damaged architraves Damaged soap holder in the shower Very old, dirty and used frying pans Exhaust very dirty and covered in dead insects Very old and used kitchen implements Door handle hanging off the bedroom door Guest Information booklet very old and bubbled Damaged and marked internal timber louvres Ceiling paint drips on lounge wall Dirty kitchen cutlery drawers Dirty verandah door frames Marks on the interior of entrance door Other things not mentioned on this list For the whole duration of our stay our Apartment was not serviced even though it should have been. Our view is that the presentation of the Apartment did not match anywhere near our expectations considering the $4063.50 that we paid. Very disappointed!

Great service. The hotel rooms are quite spaced out and my room was a bit far from the reception/main areas but there are buggies everywhere which you could request for transfer. No complementary water provided though