Hotel terbaik di Macquarie

My reception by Naveen and Dorg was cheerful and helpful; they provided clear and good info regarding the hotel, parking, breakfast and meals in the adjoining Labour Club, etc. Our room on the top 9th floor had a good view towards the Lake Ginninderra, although another high rise had partially blocked the view. Our room was an end room, a more spacious upgrade offered to us by Naveen. It was very clean- every nook and cranny- compliments to housekeeping. It was also nice and bright, as was the bathroom. Decor is very modern and up to date. Bed was comfortable and we had good sleeps. The hot breakfast in the Club was of good quality and variety and good value. Parking on level3 and level4 of the carpark was easily accessible.

We booked this hotel under ”Luxury escapes” and it certainly wasn't luxury! When we got there the receptionist was absolutely terrible (no customer service skills whatsoever) and not to us but to others as well. When asked about parking she said it's just across the road. Asked her how to get there and she gave us a printed form and said that should tell us - no explanation of form of direction. When reading the instructions it was very confusing and it took us a while. We were meant to receive a free bottle of wine and a voucher. Didn't get that, I had to call reception to ask for it and had to go down to reception to pick it up. Got back to the room and there was 1 wine glass. I gave up and on the following day asked for another wine glass. She said she would send it up via housekeeping......it never came. On the second day we had to evacuate because the fire alarm went off. My husband has a walking stick and finds it very difficult to move. But we did it. Got the site where you go for evacuation and there's no one there to direct us or anything, I find that very poor especially in a hotel. I had booked previously to go back in April but I quickly cancelled it. Worst hotel I've ever been to

設施：還不錯 衛生：乾淨

we stayed in a two bedroom unit for 3 nights while we looked around Canberra. The unit was older but clean and tidy. The nights were close to freezing and while the reverse cycle airconditioning did a good job keeping the unit warm, the floor and the bathroom were very cold. Apart from that this is a great park to stay. Location is perfect to be close to the different areas of Canberra. Having a restaurant on site was a welcome bonus. We went there for dinner and the meals were a good size and tasty. All staff at the park were friendly and helpful, and one small issue we had was resolved quickly. Would definitely recommend Alivio as a place to stay when visiting our capital city.

Amazing once in a lifetime experience. Rooms were amazing, food was delicious and the staff were absolutely lovely and very accommodating. Wheelchair accessible throughout including animal encounters and zoo tours. Staff were thoughtful and very inclusive which made the experience fun and stress free from start to finish. Worth every cent and we would go back again tomorrow. Thank you Jamala 😊 Just couple of notes regarding accessibility: Corridors to Meerkat suite are slightly narrow but still maneuverable and no hoist on premises but staff are very accommodating with bringing own hoist. Able to bring an ambulance patient transport vehicle to the reception door with room to unload a wheelchair and stretcher. Shower chair was provided by staff and Meerkat Suite, Meerkat room and Capuchan room, and bathrooms are wheelchair accessible. Sofa beds available in each room of Meerkat suite for support workers. King bed in Meerkat suite is high for a smaller hoist but raised off the floor allowing for hoist to go under bed for use.

We stayed here for the Easter long weekend. The room was basic but modern and clean and the bathrooms looked recently renovated and the showers were fantastic. Staff were lovely and checkin and check out was quick and easy. Beds were quite comfy as well. Unfortunately their restaurant is no longer operational but there’s plenty of restaurants and cafes nearby so that wasn’t as issue. Our “family room” turned out to be just 2 hotel rooms next door to each other, but had a door that you shut off to the hallway that you needed a key to use to open, in order to then access both hotel rooms.

This hotel has very much an 80s vibe, and the rooms do look like they have not been updated since it originally opened. But I found my room to be clean, the beds were comfortable, the aircon whisper quiet and there was no street noise so we had a great sleep. I really like this place. I especially love the atrium in the centre of the hotel and their use of plants. Lots of plants! It's a very interesting design. It's like being in a terrarium circus tent! I thought some of the trees must surely be fake, but no, it's quite amazing what they have achieved and just how big some of the trees are in there! I love the cosy and private lounge areas scattered through the plantings and water features. I love the look of the stair cases you can see from the centre and the use of wood against the light colour scheme throughout. You will find the hotel is relatively close to EPIC if you are there for an event, to Haig Park Markets, Braddon Eateries, bars and cafes, and the Canberra Centre. I found the reception and bar staff to be very lovely and helpful. Many thanks for a delightful stay.