Hotel terbaik di Malvern East

For $400 a night - there are issues. The room lights were so high tech that we could not turn them off or control them in any way we wanted. We were not drunk btw. A lovely person from reception came to turn off the lights so we could sleep. The lights also randomly turned off when we weren't moving enough in the room. Silly to use this system in a hotel. I would get breakfast in the Shop Centre next time. the hotel can't cope with the numbers and it's a very strange crowded food set up with average food. Luke warm lattes. Waited 15mins to be seated at breakfast table, when pre-paid, so they knew the numbers coming. Its very much a family destination, which is great, but the pool on this weekend was full of kids at 7.00pm. I don't think a quiet swim with a view is an option on weekends. It also seems weird that we had to pay for parking when we had shopped all day in the centre. Food and drinks are well priced - I would go again, but will wait for a cheaper deal to make up for the cons.

I stay here regularly when in town because the location is great and the Accor group has a commitment to Covid-safe cleaning practices. On this stay, there were very high winds and I discovered this trip that the building has a unique wind-tunnelling issue. The hallways ”sing” with a high-pitched squeal through the vents. No worries, the rooms have fire doors and the minute the door to the room is shut, the sound is blocked out. In my case, the little mechanism at the bottom of the door didn't seal off, which meant the sound continued. The concierge changed my room immediately - brilliant! Only issue was that there are many fingermarks on door handle backplates, so I cleaned them all myself. Also, I was verbally harassed by a guest for choosing to wear a mask in the lift. Not at all the Sebel's fault; just a disappointing end to a lovely stay.

We were looking for an overnight stay, family of 5, and our well behaved and well trained Labrador and pet parrot. The gentleman on the phone was lovely, very friendly and helpful. The day before arrival we were informed that we would be provided a different room (as due to heavy rain the night before, the room we had been allocated was flooded). On arrival, the entrance, reception, exterior and courtyard looked nothing like the online photos. It was in a state of disrepair, rundown, untidy, messy, rubbish around the place, overgrown, peeling fading painted signs etc. We hesitantly checked in, and went to our room. Entering our room, there was a strong unusual smell, and looking up we saw black mould on the ”popcorn white” ceilings (in the living area, bedroom and the bathroom), hence the smell. The room was extremely run down, peeling paint, cobwebs and spiders, the 'grout' in the bathroom had been painted, and was peeling in places. The back of the bedroom door has splotches of different colour paint and tape stuck to it. Due to some of us having asthma we did not want to stay here, for numerous reasons - particularly the mould on the ceilings. We explained to the young girl at reception that we could not stay there due to the black mould on the ceiling and she happily gave us a refund - no further questions asked. We were pretty surprised at the state of disrepair that we didn't really even stay long enough to take photos - we just wanted to leave as soon as we could. We left immediately.

We were initially hesitant about booking this hotel (for 14th June, 2022) after reading some previous negative reviews all written at the same time ”4 months ago”. Also very similar wording and from what appears to be people of the same ethnicity. Coincidental? We were glad we decided to book as we were pleasantly surprised. Hotel reception was polite, friendly and helpful from the moment we rang to make the booking to the moment we were handed the keys at check in. It was a cold winter's night and we found the room cosy, clean, large and comfortable. The tariff was most reasonable and we felt we had value for money. Little additional touches were the breakfast pack, free bottled water and complimentary alcoholic beverage each were appreciated..

Booked a night away with friends thinking it would be a great weekend. We booked this accomodation as we thought the price was reasonable and the photos of rooms looked nice, so we booked for 5 people. However, there was not enough bedding for 5 people in the accomodation, not enough towels for 5 people, only 4. We tried to phone the accomodation after hours number but was unable to get through. The rooms were absolutely disgusting. Dirt/dust/other peoples hair on surfaces. Aircon/heater didn’t work and made noise. Heavy dust build up in aircons and air vents, obviously haven’t been cleaned for a while and notice other people have now said same in reviews. A few of us have respiratory irritation from the dust present in rooms. You would think in this day and times with Covid and the flu around they would be well cleaned. When we went to check out the receptionist didn’t seem really interested in my feedback and asked me to write down on a piece of paper the issues and that she would pass it onto management. I asked to be contacted when they have received my feedback but doubtful the receptionist would pass it on.

地點方便，交通方便

It could be a very nice flat, it's a bit dated and needs some love. TV was dicky, instructions were useless, not for that TV, advertises free high speed wifi, couldn't connect, all that came up was the office printer, so no wifi for two days. Nice kitchen but light on with utensils etc. Dicky wiring in the lounge, the TV keep cutting out, power points are in the skirting boards low to floor, so they're useless in the bedrooms if your chargers are long or the ports are at the bottom and not the side.. Bathroom was dated and a bit shabby, shower in the bath which is fine, but no handrails, and dated glass screens, so stepping down on to glossy wet tiles is a potential slipping hazard. Sp****ly and blandly furnished, the lounge suite was nice enough but very low which made it difficult to get in and out of, even for the vertically challenged person. Good sized fridge but blown light globes in kitchen. It can be noisy at night in the courtyard. Supermarket nearby and 711, which is convenient. It's advertised as serviced apartments, but the minimum must be more than 2 days, we had no servicing at all. Not the worst place I've stayed at but it was a bit disappointing for the money. Staff were okay but the cleaner got antsy because we weren't moving quickly enough even though checkout was 10. We cleaned the place ourselves anyway.