Hotel terbaik di Miami

The reception contact (John) was awkward and rude. He raved on saying Trip.com will NEVER get their business again beacause I booked on your App & he couldn't believe the deal along with other rubbish... I wouldnt have him representing any business let alone dealing with people!!!! After all that the stay was actually fabulous 😎😄

Staff was extremely friendly, kind and helpful. The one thing that made our stay very pleasant was how clean and fresh was the room and the bed very comfortable. Yes, there are a couple of things missing like a comfortable chair to sit in and drawers to store your clothing but value for money was 9/10.

WOW what a delightful surprise, it is a fabulous boutique Motel that has been renovated beautifully to a high standard. The room was light and airy with its own fridge, coffee machine, kettle, toaster and microwave. There was also cutlery, crockery and everything we needed to be self sufficient. The bed was comfortable and the shower was fabulous. The grounds were well maintained with an inviting looking pool, they had there own coffee van open each morning on site which was very handy, parking was easy and we got a spot each time we returned to the property. It was in a fabulous location a couple of streets from the beach and there were restaurants within walking distance. Although it is located on the Gold Coast Highway there was very little if any traffic noise. We will definitely stay at this Motel again it was an amazing find and I would highly recommend it to other travellers.

The location was not the best as there was not a lot of shops nearby, anyways the rating was not based on that. The pool area was fantastic and the vibe from the outside overall presented well, produced a good holiday house vibe, inside the apartment is spacious however quite a few letdowns that I picked on during the stay, little things do matter * Furnitures are old and bring down the whole experience of the stay in a so-called 4 star accommodation * No air-conditioning in. Bedrooms, we were lucky this year it wasn't too hot during Christmas, so could live with it. * Pedestrian entrance needs to be improved, I hit my head on the wall light which is fixed too low while trying to dodge the plant grown over the path. * Unpleasant Registration Form, basically ”orders” you to do certain things otherwise threat you with a charge, straight away first impression gone first day when I saw this, see attached photo

Good location motel for families, in front of Gold Coast Highway that close to the bus stop to go to airport or to the boardbeach south, where we can easily hop in to the trem / bus to central (surfer paradise, carvill / cypress ave) or Movie World. The motel have swimming pool and big bed with complete facilities for families (netflix, iron, toaster, microwave, refrigerator, utensils) and also has a 70 model bathroom in very clean condition. Besides hotels they have 24 night owl supermarket and many restourante (italia, japanese, ice cream etc) with 5 mins walk distance to Mermaid beach at the end of the road.

I very rarely give a negative review but after reading 1600 reviews before booking this resort thinking it would be fantastic unfortunately I cannot give this more than a 2-star review. We are very disappointed. The room itself was good and clean however there were cockroaches in the kitchen and bathroom. We stayed as a family of 4 in a 2 bedded room and were only given one towel each. One would think that housekeeping would change towels each day but we did not see a housekeeper in our stairwell of rooms once! We had to wash the towels that were in the room when we arrived so they weren't soaking wet and we had no bin bags to change the rubbish over once the bin was full. Checking in - you have to pay a $200 bond regardless. If you are travelling with a larger family, good luck because you go up 4-5 flights of stairs. No there are no lifts. Parking - is free and the parking spot is dedicated to your room number however it's so unsafe with the corners. If people aren't paying attention it's an accident waiting to happen. The kids are- great for the kids. This is why we booked it. They have endless but the 2 kids small slides but if your child is small, again an accident waiting to happen cos they can plough themselves straight into the wall, so this was unsafe. fun Your staff and or lifeguards if you want to call them then are qualified. I had to ask 2 guards where we could get some pool towels only to be told she didn't know because she was new. I'm sorry but do your staff get a work orientation day to tell them where things are if needed etc, no. She had to ask 2 other staff members before we got our answer only to find out we had to walk over to reception which is on the other side of the resort next to the other building to get one. Then, we were charged $5 for each towel. Absolute joke considering we paid $400 a night. Dining-in option at the cafe, I call it a cafe because it wasn't a restaurant. The staff (especially the one with long blond hair) was rude and arrogant towards us because we asked a couple of Qs about the size of the meals and all we got in return was rudeness. ‘MEH’ Food is over priced. We ended up deciding to do the takeaway option as the area is cluttered and too small. It was pretty sad actually, especially again for what you pay. Check Out Day - rude front desk staff. Only one working the desk at a busy time of the day. When I asked if they could take the money out of our meal we billed for the room we were told it wasn't an option and we had to pay the full amount on the spot. Again rude and she had an attitude. Checking out of our room - you are EXPECTED to trace ALL your rubbish. It's too much for house keeping or if you even have housekeepers because we didn't see one the whole time. And.… going down 4 flights of stairs was a total pain and inconvenience, again for $400 a night. We shouldn't be expected to do that. We won't stay again. We stayed for the kid's atmosphere and the kid's play areas bu