Hotel terbaik di South Wharf

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Beautiful view. Asked for higher floor room and they did happily did so. Arrived and asked if I could go up to my room for 15 and get changed and if it was okay to leavey car out the front whilst doing so and they happily let me do so free of charge. Valet parking is available at the concierge very nice people. I needed my car numerous times during stay so I opted out of valet parking and just used the south Wharf car park. When leaving the next day I forgot to get my parking ticket scanned at the hotel and went o leave and the car park was trying to charge me one hundred and 12 dollars. So I re parked my car (it was the far end of the car park so a 5 to 10 minute walk back to hotel. I told the young gentlemen my dilemma and instead of scanning my parking ticket he on his own accord walked with me to my car and let me out free of charge. Highly recommended hotel.

We stayed in a three-bedroom apartment for one week in April and were extremely underwhelmed. Upon walking into the apartment, we were overwhelmed by a strong fragrance/cleaning smell. It was overpowering and gave numerous people in the family a headache. We asked for a new room but were told there were none. We opened all the windows and but almost immediately got overwhelmed with cigarette smoke from neighboring balconies. As we have an asthmatic in the family, the smoke was a huge issue. There was also cigarette smoke coming from the hall, so the front bedroom got a lot of it. We emailed the next day to advise that we would like to check out early as the accommodation is not non-smoking (even though it says it is on the website). The manager would not give us a refund and we could therefore not book alternative accommodation. Over the coming days, the fragrance smell started to fade and in its place was a sewerage smell from the laundry. Again, this was right beside the front bedroom so the family member who slept in there had cigarette smells coming from the hall and sewerage coming from the laundry. We again asked for a new room and were told there were none. In addition to everything already mentioned, the apartment had mould in both bathrooms (not a surprise when there was no ventilation for the bathroom, not even a fan). The toaster didn't work. To have a hot shower you had to put the hot water on all the way and not use the cold. One of the stove top cookers didn't work. If you walk barefoot on the balcony (which my young daughter often did) you get black feet. There is a lot of dust. The third room was two single beds instead of the advertised queen. And the washing machine looked like it had never been cleaned. It was so dirty; we weren't comfortable washing our clothes in there. Overall, this accommodation is severely overprized. They should be charging half the price that they do. If you need to stay near the Melbourne Convention Center, stay at the Pan Pacific (connected hotel). Or if you need a three-bedroom apartment, look on Airbnb. There are many very nice ones. Do yourself a favour, and stay clear of these apartments. I wish we had.

What a great apartment complex, check in super easy, and we stayed in apartment 504 which has recently be refurbished. 2 bed 2 bathroom with amazing window (no balcony) but a bar type leaner you can sit at and look at the river. Lap pool and gym looks great (thou didn't use). Great location, free tram stop 1 block away and over the river is lots of restaurants. This is my second time staying in this complex and will definately be back.

The location is excellent. The room is clean and comfortable. The check-in and check-out function quickly and pleasantly. However, the breakfasts were always a bad start for the day. The breakfast restaurant is small and the tables are placed very close to each other (you feel disturbing other guests as you go to your table). For entering the breakfast restaurant, you have to wait in a long line. This line becomes longer, as some guests have forgotten their room number or are claimed to have not the breakfast included. This discussion prolongs the waiting time. Upon entering the breakfast restaurant, you have to confirm your name in addition to stating your room number. There are no fresh vegetables. To get a couple of fried eggs, you have to scan a code, This scanning does not function. Since there is no scrambled egg at some occasions as a compromise, you have to ask for eggs and wait for them. Sometimes, you get wrong number of eggs. There is no flow. To fix your drink (for instance orange juice) you have to go to the entrance (via the smal passages between the tables) and then go to the other end of the restaurant for eggs, bacon, etc. The coffee machine gives more cappucino than there is room in the cup. The restaurant opens at 6:30am on weekdays and 7:00am on Saturdays and Sundays. There are no options, in case you have an early flight. The staff appears to be aware of these problems and refer to the management instructions…

I recently stayed at this hotel and, while the amenities were decent, the location was a major disappointment. Despite being advertised as ”centrally located,” it was quite far from key attractions and conveniences. Public transportation options were limited, making it difficult to get around without spending extra money on taxis or rideshares. Additionally, the surrounding area felt somewhat isolated, with very few restaurants or shops nearby, leaving us with little to do in the immediate vicinity. If you're looking to explore the city or enjoy a more lively environment, I'd recommend looking elsewhere.

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

A two day getaway in the King Loft left me wishing I could stay longer. The staff at Crown Metropol made me feel welcome and were nothing but professional, friendly and accomodating. It really was a home away from home, a bed so comfortable that a sleep in didn't feel wrong. Gifted a VIP welcome of French champagne and chocolates that continued to another surprise of an immaculately turned down room and more treats the next day left all of Us smiling. The extras and attention to detail was first class with the added benefits of amazing views over Melbourne in a luxurious apartment that my family didn’t want to leave. I haven’t even mentioned the pool and day spa, or breakfast at Mr Hives! Thank you Crown Metropol ♥️♥️