Hotel terbaik di Sarnia

Loved the service. The front desk team are super friendly and helpful. Here are the reasons why I'd rate 4/5: room cleanliness (we noticed stains), the lack of hair conditioner (bottle in the shower was empty), 1 tissue left in the tissue box (with no backup boxes), and we only got 2 sets of towels despite there being 3 people staying the night. Once I asked for the towels, they readily gave me them. It was just disappointing that I had to walk to reception to retrieve them.

A disappointed experience at all, especially if you say it is Marriott’s. We were having the traditional room with King bed, the shower curtain is only until half of the calf leg, it makes the water anywhere in the bathroom. The toilet flush was not stronger enough, you will have to flush second time or even third time to say bye to popo. The bed is small at all, I don’t think its a King size bed. The TV doesn’t work to cast your YouTube or Netflix and its said it can. Anyway, it have nespresso machine so you still can have some of the coffee. I would say people who saw this review, thats not necessarily to pay extra one-third for Marriott, its nothing on standard, just go for xxx IN in nearby, much more cheaper, bathroom is separating dry space from moist space, and includes breakfast. I paid almost $500 and just satisfied for cups of coffee.

If I could give this hotel a 0 as their rating I would. The service and standard of cleanliness at the hotel was appalling! We booked this hotel for a baseball tournament my son was participating in. When he checked he went to his room to drop off some gear before his game, and the bedding was dirty. He quickly notified the front desk and was told it would be cleaned. He left for his game. I called the hotel myself to ensure that it would be cleaned when they were out playing at their ball game and the front desk advised that they could not clean the bedding as they were not allowed into the room when the occupants were not there. Obviously this is a load of crap as housekeeping comes in and out of people's rooms to clean them when people are not in their rooms. He said they could pick up the bedding at the front desk and make it themselves. So on top of walking into a room with bedding that looked like it had feces on it, they now were supposed to ***** off the dirty bedding and make it themselves. Unacceptable and I told the front desk staff this. I was told he would talk to manager and that it would be resolved most likely with a percentage of. My son came back from his game and got the bedding and they stripped off the dirty bedding and remade the bed. At some point during the stay the front desk staff advised my son he would receive a percentage discount. Okay fine. He went to check out on the Sunday and he checked with the staff that discount was applied and he confirmed it was. When I received the invoice via email, lo and behold the discount was not applied. I emailed customer service at the hotel and followed up with a call. I was advised that since the rooms were discounted because of a tournament they would not be able to honour the discount that they already advised to make up for the dirty linens. Needless to say this was unacceptable. 1) standard of cleanliness was unacceptable and if linens were dirty, surely the rest of the room was not cleaned properly either 2) the lack of problem solving on behalf of the hotel staff was ridiculous 3) the front desk staff member advised me that the manager could call me back when she is back from holidays in about a week and a half. I said surely someone must be able to handle these things while she is away and I was advised no. So when the manager is gone, apparently service at the hotel shuts down as apparently no one has any authority to handle any customer complaint situation. Do better!!

My friend and I spent the night for Bluewater Borderfest. We enjoyed our stay very much - it was clean, comfortable, and the breakfast was delicious! We also liked the location near the bridge.

Our room was clean and modern, Pillows, sheets and covers were very nice, The room included a safe, coffee maker, fridge and microwave, The shower was large and the bath had a hair dryer. Breakfast came with the stay, A variety of eggs, bacon, sausage, potatoes, toast, yogurt and cereal. It was an easy check in and out and they were pleasant and efficient. Willing to help with places to eat and they gave us information on the return regarding the Blue Water Bridge. This was a happy stay.

I absolutely loved this hotel Even before I got there. The airlines had some crazy issues because of the weather and I knew I wasn’t getting in until 5 AM. But everything was absolutely organized and ready to go when I arrived. The front desk at staff was friendly and professional, but my room was absolutely incredible. The lovely upgrades, the cleanliness and the comfort with everything that I needed after a 19 hour journey. Thank you so much for everything and I hope to return when everything is upgraded.