In Jan/2020, I rated this hotel as 4/5 - roomy, clean, friendly staff. But not this time around! This time around, major issue blatantly noticeable was the extremely rude front desk staff - just warm bodies, without any hospitality or service. You sense they don’t want to be there and prefer not being bothered with any questions or needs. Requests get ignored: Had requested rooms appointed close to each other for 5-Executive Suites with reservations and requests made months ahead and reminder calls closer to arrival date. Rooms handed out were on 2-different floors in separate areas of each other. Concerns get ignored: One room reported bathroom faucet spurting water out too far wetting the person each time. That couple had to use the kitchen faucet for 3-days before someone came up to fix the bathroom faucet. There was no explanation for the delay (because all it really took was a reason of why it couldn’t be done and if reasonable -ie, no maintenance staff on the weekends, it’d at least provide an answer and not just being ignored.) One room was way too toasty, thermostat didn’t work. No fixes. No fans. No explanations. Just ignored. More than one room had broken window blinds (slats left on the floor-perhaps dropped off and one slat in front kitchen pantry/closet). Was told to submit issue online. I told front staff to just put in a note that the blinds were broken so we wouldn’t be charged for incidentals. Answered with a blunt “ok” or “done”. — really curt answers. No courtesy or manners in addressing clients. Never ever a “Thank you” - by no means, why? Our respective flight out got cancelled and we came to ask for courtesy late checkout at 12noon. The last couple asked after dinner was told to come back the next morning at 7am to ask instead of just taking the room number down as was done for the other rooms. We were told there were 16units available by another guy if we had to stay an extra night so availability wasn’t an issue. People get ignored (he, the front desk guy practically ignored us for checkout with being next in line. Ultimately called by the gal who wasn’t that much better but at least helped us check out). The rudeness was felt by all 9 of us in 5-separate Executive Apt Suites. It really shouldn’t be happening to any one of us, let alone all of us. This level of service is not expected from a top ranked hotel establishment but here we have that happening. If you could overlook all that, don’t deal with front staff, never mind a less than well maintained room, then it could be an ok stay. It’s now a 2/5 rating - at least for me (& my group). Just beware service can greatly add or detract from the overall hotel experience and reputation! Hope the management can work on this for future and returning guests to make it pleasurable!
I should have read the info about the hotel before booking I didn't realize that there was no parking available. The room was extremely warm all the time with the temperature above 27 degrees Celsius. And unable to open the window because it is screwed shut. There’s zero view from the room. The cleanliness of the room was mediocre, the fan in the room had a dirty cloth on it with a tea bag stuck in the fan shroud. Some of the furniture is damaged and showed wear and tear of its age. The front entrance started leaking from two locations right at the front doors very inconvenience entering and exiting the hotel lobby. Also during the stay the fitness center was unable to be used by patrons. There was also no coffee/ tea for the in room kettle.
I satisfied with J house everything. Iocation,hospitality,large bathroom with hot shower,kitchen equipment.quite mood. .
JUST one thing I want is room light a little dark.
I recommend this house.
My stay at your hotel was excellent as usual. I would recommend this to my family and friends, if they should ask on how the hotel is. The only setback is that homeless people have found out that people are always willing to give and this can sometimes unpleasant to see them, although they are helpless, I sometimes get scared to go outside to smoke or go out to shop.
A stay at Quality Inn & Suites Yellowknife places you in the heart of Yellowknife, steps from Northern Arts and Cultural Centre and Frame Lake Trail. This hotel is 0.2 mi (0.3 km) from Yellowknife Veterans Memorial and 0.3 mi (0.5 km) from Northern Frontier Visitors Center.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Yellowknife? This hotel has 5300 square feet (492 square meters) of space consisting of conference space and meeting rooms.
Stay in one of 129 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Welcome to Yellowknife one of Canadas most exciting cities.Whether your travels are business pleasure or perhaps a bit of both Super 8 Yellowknife understands that quality customer service is like a box of chocolates you can never get enough. We also understand that when you travel nothing is more comforting than a hotel that welcomes you home. Super 8 Yellowknife is 10 minutes from the airport conveniently located off Old Airport Road and adjacent to Tim Hortons Walmart Marks Work Wearhouse numerous restaurants and area attractions.If you enjoy having extra room to work consider upgrading to a Junior Suite or Executive Suite featuring separate living and bedroom areas. All rooms have microwave and refrigerators. For the health conscious guest we also provide an on-site Exercise Facility.We have taken significant steps to protect the environment and are rated as a 3 Green Key property.All guests must present a government issued photo ID and valid credit card for incidentals at check-in. We do not accept pre-paid credit cards at check in. Cashdebitpre-paid credit card payment may only be paid at check out time. Third party credit card payments require third party written authorization prior to check in.
With a stay at YK Aurora B&B in Yellowknife, you'll be within a 10-minute walk of Frame Lake Trail and Northern Arts and Cultural Centre. This bed & breakfast is 0.5 mi (0.8 km) from Yellowknife Veterans Memorial and 0.7 mi (1.2 km) from Northern Frontier Visitors Center.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include express check-in, coffee/tea in a common area, and lockers. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
With a stay at Jenny's Guest House in Yellowknife, you'll be within a 10-minute walk of Frame Lake Trail and Northern Arts and Cultural Centre. This guesthouse is 0.4 mi (0.6 km) from Yellowknife Veterans Memorial and 0.6 mi (1 km) from Northern Frontier Visitors Center.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area.
Free self parking is available onsite.
Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms with hair dryers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Tunjuk Lagi
4.0/5
Bagus23 ulasan
Harga satu malam bermula: MYR 524
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4.2/5
Bagus
PPengguna TetamuMy stay at your hotel was excellent as usual. I would recommend this to my family and friends, if they should ask on how the hotel is. The only setback is that homeless people have found out that people are always willing to give and this can sometimes unpleasant to see them, although they are helpless, I sometimes get scared to go outside to smoke or go out to shop.
PPengguna TetamuI satisfied with J house everything. Iocation,hospitality,large bathroom with hot shower,kitchen equipment.quite mood. .
JUST one thing I want is room light a little dark.
I recommend this house.
PPengguna TetamuI should have read the info about the hotel before booking I didn't realize that there was no parking available. The room was extremely warm all the time with the temperature above 27 degrees Celsius. And unable to open the window because it is screwed shut. There’s zero view from the room. The cleanliness of the room was mediocre, the fan in the room had a dirty cloth on it with a tea bag stuck in the fan shroud. Some of the furniture is damaged and showed wear and tear of its age. The front entrance started leaking from two locations right at the front doors very inconvenience entering and exiting the hotel lobby. Also during the stay the fitness center was unable to be used by patrons. There was also no coffee/ tea for the in room kettle.
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