Hotel terbaik di Costa Calma

This was our 2nd visit to this well run, beautifully serviced and food and drink in abundance hotel and exceeded expectation! Check in was a little longer than expected due to the fact we are H10 club members and our information had to be updated on the system. That said, it was aquired with a cold glass of cava in my hand and a friendly persona at front of house so all was good! We were upgraded to a fantastic full Seaview room with extra little touches (turn down service, bathrobes /slippers and bottle of wine /cava for room and welcome gift of delicious chocolates) just for being a club member! This was a fantastic treat which for us, means a lot. Everyone we encountered in the hotel was friendly, happy and obliging. ALL services were to a high standard as well as fantastic choice of food at mealtimes and branded drinks package. The oWe would especially like to mention the ladies that cleaned the blue bar area every afternoon. The attention to detail was fantastic with no table or chairleg left unwashed. They could certainly teach our hotel industry a lot! We had the most memorable time for all of the right reasons with a beautiful beach too We will return in the near future to sample some more of your canarian hospitality! Thank you.

I booked this hotel knowing it would be on the quiet side of the Island as it was our first holiday with my girl who is 15 months old. Within a 20 minute walk however, there is a shopping centre, spar shop, beach and some bars. We walked there on a few occasions and it was always quite pleasant. One day we caught the bus to the oasis wildlife park - this picks you up from the hotel across the road and is €5 per adult, the baby was free. There are some smaller mini markets nearby where we were able to pick up milk for the little ones bottles as there is a fridge in the room. Now onto the hotel: Staff - such lovely members of staff who were kind and welcoming. They always said hello to us and paid attention to my daughter at meal times, they offered to get us a highchair if we needed one. Entertainment - there was something on every day (except weds), a kids disco every night with party dances and music on around the pool which, we didn’t find invasive. Plenty of pool tables and table tennis as well as a gym if you wanted to use it. Food and drink - drink is a help yourself basis including alcohol. Every one was polite and no queues. Food was basic but edible, similar things every day which wasn’t a bad thing. My little girl can be picky but there was always something for her. Rooms - no air con but I knew this before we went. The bedroom has a large ceiling fan in situ. The staff had already put a cot in the room ready for us with bedding on. We had a small patio outside which was nice in the evening once the kid was in bed. We got a suite so there was a fridge in the room. Added my Netflix to the telly then took it off at the end. Shower is powerful. Overall the hotel is clean and tidy, the cleaners come almost every day and you can ask for new towels etc if required. It is a quiet hotel but it’s very relaxing. We were the only English people there for the first few days and it was not a bad thing, I still felt very comfy in the environment. We would go again.

Booked a week here with a sea view. On arriving we were allocated our room and shown a map of how to get to the room. We were advised about safe hire towel hire etc and given 2 tokens for drinks, the lady on reception explained we needed to exchange these for glasses at the pool bar. At no point did she explain or offer an upgrade of the facilities which we later found disappointing because we certainly would have considered it. Special mention to Josi on reception who was extremely helpful and friendly. We eventually found our room. The room was very spacious and clean. Cleaned daily with fresh towels. The beds are super comfy. The sea view I personally wouldn’t recommend as it was overlooked by roofs from other rooms. I don’t personally think it was worth paying extra. Food and drink. The food was nice and we found something to eat every day. Not very impressed with the cocktails as they were from a machine, however there was plenty of choice for other drinks. Overall the food and drink was good quality. The pool area. The pool area was lovely. Plenty of sun beds and the view was amazing. The animation team were a little annoying at times with the odd burst of loud music followed by a short mostly french commentary on the days schedule, but they were very friendly and not pushy when trying to get people involved. Beach. Beach was absolutely beautiful but be advised it’s a bit of a steep walk back up. Not a problem for us but maybe for the less mobile. Sun beds we 5 euro each and 5 euro if u wanted an umbrella. 2 beach bars close by that were reasonably priced. We had a few lovely days at the beach. Evening entertainment. The evening entertainment was geared towards the French certainly, however the team did there best to involve everyone. We found it mostly a bit boring. The best night was the karaoke when everyone seemed to get involved and enjoyed it. On conclusion we had a lovely holiday and aren’t the type of people to moan about silly little things like a cracked tile or seeing cats around the hotel! We quite enjoyed seeing the few cats that we saw on our way to the room and back. I’d say this hotel is a really good 3 star and we definitely got what we paid for. I’d definitely consider returning if it came up again at the right price