Hotel terbaik di Gorraiz

El trato ha sido exquisito,pedimos habitación planta alta y la concedieron, habitación amplia,unas vistas preciosas,limpieza ,y el desayuno tb muy bien ,nos falto el spa q lo dejamos para otra vez, sobre todo la decoración preciosa.sin lugar a dudad volveremos

This was a very nice hotel, clean and comfortable. However, we had two issues. Firstly we could not add our drink costs to the room bill, everything had to be paid up front. Our main issue though was on the second day of our stay we had a long day at the San Firmin festival in nearby Pamplona so decided to eat dinner at the hotel. We went to place our order well before the 10.00 deadline but we were refused and told the kitchen was too busy ! This is a dreadful way to treat residents, the hotel was very expensive anyway, and we ended up eating re heated tortilla from the bar. The restaurant was not busy, it was half empty but the staff member told us bluntly there was no way he would order us food. We would not recommend this hotel for that reason. Awful way to treat residents.

I wasn't disappointed in any way for choosing to stay at the Villava Hotel in fact it exceeded expectations . The room , restaurant , coffee shop and lounge all scored top marks . The buffet breakfast was excellent , and there was a lot of choice to suit everyone's tastes . All the staff deserve a mention for their friendly hospitality . Thank you .

El hotel está muy bien. No es un hotel lujoso, pero para llegar ha cenar dormir y almorzar al día siguiente está muy bien. Limpio y muy tranquilo. Los trabajadores son una delicia de simpático y atentos. Pamplona para desconectar e ir de pintxos, vinos y cervezas está muy bien. Los bares, las tabernas y sus negocios en general muy bien, muy buenos y además bien de precio. El recorrido de San Fermín, muy bonito he histórico, además el parque Taracona es muy bonito, como la ciudad amurallada, al igual que el parque Yamaguchi y el Sadar espectacular.

We have stayed at this hotel every year for the last 8 years when it was the Alma and the standards and service have always been excellent. Sadly, this is no longer the case having been taken over by Eurostars. The reception staff were as delightful as ever checking us in. The first shock came when we were told that the spa is no longer free but subject to a charge of 15 Euros per person for 1 hour. The spa was never busy so I can only conclude that this is a money making exercise by the new owners. If they did want to limit numbers they could simply employ a booking system without the need to charge. The better news on check-in was that we had been upgraded to a room with a terrace rather than just a balcony. The first task on arriving in the room was to make a coffee (no drink offered at reception as there always used to be). There was no milk in the room (and no complimentary water, only some in the fridge costing 4 Euros), so I rang reception to ask if they could bring some to our room. This quickly arrived but the receptionist was rather embarrassed to tell us that on this occasion there would be no charge for the milk but if we requested any more, there would be a charge. We could go to the bar ourselves and collect some if we wished. Not the sort of service we had when it was the Alma. The terrace had no furniture at all so I asked where this was. Apparently none of the rooms had any outside furniture. The previous owners had taken these items away and in the subsequent 3 months, the new owners had, apparently, been unable to source any outside furniture. The terrace was useless, therefore, unless you wanted to sit on the ground. We did pay to use the spa but had no bath robes in our room. Only when we arrived in the spa did we see someone else with a bathrobe. On checking with reception, it appeared that we should have had some in our wardrobe. The receptionist quickly found us 2 robes. If the hotel is now charging to use the spa, I would expect it to be in excellent condition. Sadly, 2 of the three shoulder jets were not working and, once again, there was no water available as there always used to be. We ordered food at the restaurant for our evening meal and I then asked to see the wine list only to be told that they didn't have a wine list but the waiter could recommend some to us. Just in time, we stopped him opening a bottle costing 45 Euros. A restaurant of this standard with no wine list seems extremely odd. In the morning, we went for breakfast and were asked our room number and told it was a buffet breakfast. We had several items from the buffet but I could not find any yoghurt. I was told they had none until some more was delivered. It seems very strange that a hotel of this standard should fail to keep supplies of such a basic breakfast commodity. No one approached us during our time in the restaurant to offer any other food for breakfast. On finishing I went to reception to ask if they had stopped

Great location. Walking distance to bus and train station. Train is about half hour walk. Restaurants and bars close by. Pedestrian mall steps away. The best thing is the Carrefour grocery store across the street! Beware as its closed on Sundays. Check in was fast, took tiny elevator to our floor and the elevator stopped, then nothing! Here we are in the elevator, no signs, no indication of what to do. It took a while But you have to push the OPPOSITE wall of the elevator to reveal that it is a DOOR. What would it take to put a label on the door that says ”PUSH” or a label with the shape of a hand. The front desk could have warned us. The room: In our first room, large windows a/c leaked water all over the floor, we had to move. Second room, great view, quiet, nice really only thing it needed was a box of kleenex. Mini fridge keeps your groceries cool. Decor: Post Apocalyptic Grey cement, light brown halls, industrial heavy guage steel tables folded by 20 tonne press. Conclusion: Surprised that there is not more choice in Pamplona. Either ”no sleep, rock bottom price” or way too much. This hotel was too expensive for what it is. At the price we paid, there should have been breakfast included.... At least.

Hotel Europa is just few meters away from Plaza del Castillo and yet it is in a very quiet position that does not suffer from the excessive noise of nearby streets. Rooms are small but clean and very well equipped. The breakfast is rich and varied and the service is of a good level. The Hotel also has a Michelin-starred restaurant on the premises. A very highly recommended hotel!