Hotel terbaik di Picanya

During our stay in hotel Ciscar we suffered from a not working aircondition on 11 and 12 august 2023. This was a serious problem as it was very hot in the rooms (could not sleep). In the morning we filed a complaint at the reception and we were offered a free breakfast. However, this was already included in the price of our room (and so was the airconditioning!). Result: no compensation, no communication (after several emails)!! Bad experience!

Estuvimos alojados 1 noche para un evento en el centro de Valencia, hotel muy correcto , habitaciones amplias y parking opcional , aunque se encuentra sitio en la calle, lo que nos encantó y repetiriamos si volvemos a Valencia fue por sus colaboradores, y esto nunca me había pasado , lleguemos sobre la 1 de la madrugada al hotel después del evento sin cenar, le preguntemos a la camareras si habría opción de un bocadillo o algo, sin pensarlo nos ofrecieron pinchos de tortilla ,ensaladilla rusa, boquerones y nos prepararon una mesa para 4 , nos encantó ese detalle , ya que cuando te encuentras fuera de tu casa te hagan sentir como si lo estuvieses , muchísimas gracias Ana , Saray, Dani y José , por este detalle que en pocos sitios se aprecia

Todo muy bien. Fresco, limpio y amplio. El aire acondicionado y la televisión funcionaron sin ningún problema. Además, hay varias cafeterías y restaurantes cerca, muy útiles de para desayunar. Lo único es que se averió el elevador durante la estancia. Si se tiene problemas de rodilla o dificultad para subir escalones, puede que no sea la mejor opción.

Rather good hostel but weak breakfast

Tranquilidad del apartamento y de la zona. Todo nuevo. Muy cómodo. Buena zona para aparcar por las tardes sobre todo. Está cerca de un hospital. Gemma de recepción maravillosa. Volveríamos sin dudar, de hecho ampliamos estancia 2 noches estando allí. Saludos a Gemma desde León

Excelente alojamiento, acogedor, y en zona muy tranquila. Estuvimos 6 personas y cuenta con todas las comodidades y detalles. La distribución de la vivienda La hace perfecta. Y tanto el check in como el check out se hace online, y el acceso mediante un código, lo que hace que sea mejor para todos, sin tener que estar pendientes ni de horarios estrictos ni de llaves.

We left our car in the free carpark next to the hotel, then entered it through a designated door to the reception area. The guy there was very efficient, friendly and helpful ! The room was very good, with a big comfy bed, a clean bathroom, TV, mini fridge, and a safe. Also no noises heard from rooms near to ours, a great plus ! All very good so far...but...! Breakfast was included in the price, and have to say was a little disappointing ! The coffee had a strange taste and there was only one choice of small bread roll for toasting (not nice either) ! Also no bananas or apples at breakfast. There was a gym and heath spa to use, but we were limited on time so couldn't try them ! Apart from the breakfast issues, the hotel was very good, and in a great location next to a commercial centre. Hopefully the breakfast disappointment was a one off, as I will stay there again when passing through Valencia again !!

Cleanliness: The cleanliness of the room was spotless. We couldn’t fault it. The bathroom was shared so there was always someone cleaning the rooms and the bathroom. The bathroom had a slight smell coming from the drainage but other than that, I couldn’t fault the cleanliness Location: It was a little difficult to find at first since they don’t have any signs on the outside, but when your walking on that street, you have to look through the door glass to see if you’ve got the right hotel. Service: The staff at the desk were lovely. Sadly they have a set time when they are at the desk. After midnight there is no one on site, other than a phone number to call incase you need anything, which can be a problem for those who don’t have a Spanish number like us. Amenities: they had only one towel for me and my partner to use for one night. Downside: we wanted to stay one night to see how the place is, before we booked additional nights and we’re glad we didn’t booked additional nights. The capsule wasn’t sound proof, which we was aware, but the fact it had a quiet policy in place is what attracted us to experience the capsule. Sadly around 11pm not just me, but the neighbouring capsule experience a couple making loud intimate sounds in there capsule. We decided to give them there privacy but after half n hour it was beginning to bother me a lot as I needed to sleep. So I went to the front counter and there was no one at 2330 at the desk, just a phone number to ring. Which I couldn’t ring as I didn’t have a Spanish phone number. So me and the other neighbour capsule had to put up a sleepless night till the early morning. I did complain to the staff upon check out and she was really lovely and understood how I felt. It was a shame there was no one at night who I could have spoken to, otherwise I only had good things to say about this place

Kamar tempat kami menginap memiliki dua kamar tidur, dua bilik mandi, ruang tamu yang besar ditambah dapur, mesin basuh di balkoni, dan 4 orang. Dapur mempunyai cerek, microwave, peti sejuk, pinggan, dan lain-lain. Anda perlu membawa air mineral anda sendiri. Sekiranya anda tinggal lebih dari tiga hari, anda juga perlu membeli serbuk cuci, kertas tandas, dan lain-lain, dan anda mesti melakukan kebersihan diri. Kalis bunyi tidak bagus. Kanak-kanak di bilik sebelah dapat mendengar dengan jelas jika mereka mengeluarkan suara. Tidak ada kipas pengudaraan di bilik mandi utama, jadi ia sering basah. Lokasinya sangat bagus, sangat dekat dengan dua stesen keretapi, hanya sepuluh minit berjalan kaki ke pusat bandar, dan stesen kereta bawah tanah tidak jauh.