Hotel terbaik di Puerto de Santiago

Отель шикарный, хорошее местоположение, но, подвел таракан в номере, уборка, два дня вообще не убирали номер, пока не подошли к уборщице и не сказали, его просто пропускали, по неизвестным причинам, номер с видом на океан (брали делюкс) дали на бассейн, шумный, днём орут купающиеся, ночью слышна дискотека, так что имейте в виду, еда не особо вкусная, арбузы и дыни безвкусные, больше всего в отеле пенсионеров, персонал пофигистичный, они тут не заморачиваются, сколько раз приходили на завтрак не было чистых столов, оставались грязные тарелки с едой, от предыдущих гостей, приходилось бегать по всему ресторану искать место куда бы сесть и будут ли там чистые приборы, люди садились с завтраком за грязные столы, или же где не было приборов, сервис на 3. В целом хорошо, но могло бы быть и лучше!

Really good hotel with excellent food and entertainment. Everywhere was kept spotless and the pool areas were spacious with plenty of beds and umbrellas. Never had a problem finding one spare. The views were spectacular with the cliffs of Los Gigantes facing us from our balcony. There was a footpath along the coastline from Puerto de Santiago to Los Gigantes but anywhere inland meant a steep climb. We only booked one trip - Teide by night, which was spoilt for us by having to sit on the coach for two hours picking up all the way down to Los Cristianos before the tour itself started. The only downside to the hotel was the inability of housekeeping to get the light outside rooms 219 and 221 to stay on. I reported it three times, they “fixed” it twice, but it was off again the next night and I gave up. It meant the approach to our room was very dark late on.

We came last year also and we have just come back from this hotel again. We came with flasks so could take cocktails back to room I came with fairy and a brush so could wash up glasses A few other things that I learnt from the first trip. So the differences that stood out … check in this time they HAD to see our email confirmation of booking. It took a long time too. We tried to get a pool view room and therefore sunset from front. We were the other side and unfortunately overlooking the kids pirates pool. Kept saying I’ll look to find another. No no can’t find one, maybe tomorrow. Obviously didn’t want to. One day when we went on the balcony the smell of wee was so strong it made us go back inside. That kinda puts you off. The new splash part at the back with slide is a brilliant addition though. This pirates pool was also closed for a day and bit after a poo was found floating. So that’s unfortunate obviously but they cleaned it so thoroughly as we watched. I was very impressed with this and they opened it the next day after refilling it. My son got an awful rash from the pools as very strong chemicals in kids and family pools. We also did the salt. Our swimwear all were ruined by the end of holiday. All the colour bleached out and we met so many others with very expensive swimwear on saying the same. Red level had taken over more spaces which was annoying and even some of the nice restaurant Agarve which was a shame. So it really felt if you weren’t Red level then you get the scraps. All inclusive isn’t all inclusive at all. We knew it but hoped that might have got better. Rooms are spacious as we had a 1 bedroom suite and a single bed for our toddler. This works for us as can enjoy some evening while he sleeps. The rooms are looking a little banged around now but we’re always cleaned very well and turned down with chocolates. The cleaners and people doing the rooms were fantastic. Queuing for the restaurant with a hungry toddler was annoying but was worse the later it was. More ice cream flavours available this year. Last year there was 2 flavours. This year about 12 Staff very hard working and some were so friendly and happy. We like this hotel as we know it and can make it work for us. But you see so many people pushing buggies around getting little ones to sleep it’s funny. Weather was 25-27 but a good half of the week was very overcast. We had 3 full sunny days. We had a lovely stay and it could be better but when you know all then you can find ways around a lot. The staff make it and it is beautiful. So much bigger than it looks which is great when trying to get a little one to sleep.

I stayed almost 3 weeks at Pensión Alcalá. I liked the cleanliness and tranquility of the rooms. There is a small fridge which is very handy. It's very clean and very quiet, the beds are comfortable. The ocean is only a few hundred meters away and in 10 min. by foot you arrive at the very pretty beaches of La Jaquita and the natural swimming pools. There are bars and restaurants close by as well as a shopping street and two supermarkets within a few minutes walk. Parking is very easy, there are plenty of free parking spaces.