Hotel terbaik di San Pol de Mar

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

We had a lovely weeks holiday in the Bernat II as a family of 4 (kids aged 14 and 15). The hotel is immaculate and very welcoming, and the staff couldn’t have been more helpful. Our family room was on the small side but very comfortable, with a view overlooking the pool (but no sea view). We went half board, and the breakfast and evening meals were excellent - buffet style, loads of choice, hot and cold, with enough variety from day to day to keep it interesting. One of our kids is a fussy eater and even he really enjoyed it. There’s plenty to do, with pool tables, arcade games, table tennis etc., and a small but well laid out swimming pool (neither pool nor sun beds got too crowded). The location is handy for the beach (3 minutes walk) and the town, with plenty of little shops and cafes. There’s a small but well stocked supermarket right opposite the hotel. The beach has gritty sand, but loads of space. Sea was lovely, but little in the way of shallows so less suitable for little children. On a couple of days when the sea was calmer we saw loads of fish whilst snorkelling. Calella has a lovely beach front promenade, and the short walk up to the lighthouse is rewarded with some wonderful views. We did notice that most of the hotel guests - and visitors to Calella generally - were from Spain and elsewhere in Continental Europe, with very few British, which wasn’t a problem at all for us. It helped to know a bit of Spanish, as not everyone in the town speaks English.

Estupenda estancia en apartamento Casablanca en Calella, suite totalmente equipada con enseres y mobiliario moderno, baño espectacular y cama muy cómoda, la limpieza también digna de mencionar. La atención del Sr. Jaume espectacular, buena ubicación para visitar la costa del Maresme, 100% recomendable

these apartments were lovely and clean. small balcony but big enough for a table and 2 chairs. these need to be requested and are chargeable at €10 per night. clean bedding and towels every couple of days. the reception staff were friendly and spoke very good English. nothing was any trouble for them. Central location ideal for the shops ,restaurants ,bowling and golf and a short walk to the beach. land train stops around the corner and you can get on and off wherever you wish. the bar staff where incredible in looking after us,bringing food and drinks to the pool side. the pool was clean and was well maintained. my only criticism was the bathroom. the shower curtain didn't reach the end of the rail and flooded the bathroom on first use. the shower periodically fell down when in use. a bin would have been useful, also larger towels, but that is my personal preference. always plenty of hot water. a lovely quiet stay would definitely return.

Just back home from Calella holiday. Stayed in hotel 5 days with full board. Good sized clean room changed and cleared every day and reasonably friendly staff but catering experience is quite mixed. Not a best choice of dishes and no any liquid for lunch and dinner trying to force you to buy from them. Once came to lunch directly from walk with bottle of water staff take it off from me and offered to buy one from them. Pool always full of kids, very noisy, and by afternoon there is muddy water as they don't bother to go toilet. Pool also opening quite late and closing far too early at 8pm. Fortunately there is 5 minutes walk to beach. In average stay was ok but I don't think this hotel will be our choice in a future.

Un hotel donde poder perderse siempre que apetezca preparado, confortable y cuidado para miles de opciones de estancia. Facil de aparcar, buena calidad-precio y en zona tranquila por su ubicacion