Hotel terbaik di Les Chapelles-Bourbon

Une honte absolue ! Ne perdez ni votre temps, ni votre argent, passez tout de suite à un autre hôtel. Notre chambre n'était pas faite! D'une saleté innommable (et je ne raconte même pas la salle de bain), pas de dessus de lit, pas de chauffage, le radiateur qui tient d'ailleurs difficilement au mur. On demande une autre chambre c'est limite si on nous traite de ”chochottes” jusqu'à ce que le patron vienne voir de lui-même...aucune excuse, aucun geste commercial, PIRE encore ils nous débitent 2 fois le prix de la chambre!! Paiement sur place comme prévu sur la réservation et 24h après notre départ un nouveau prélèvement de notre carte bancaire ! Toujours aucun soucis pour le directeur, toujours aucune excuse et aucun geste commercial. Cet hôtel n'a pas besoin de client mais d'une inspection sanitaire ! Et d'une formation sur l'accueil, la gestion client, commerciale et administrative.

The hotel is a mess ! They didn’t clean properly they didn’t change the bins more than 3 days and never changed the towels We called a taxi and after 45 minutes and 4 times reminding them no one came !We asked the sofa to be made for the kids as bed ..6 hours later and 3 reminders we made the bed and opened the sofa on ourselves and when we asked for pillows they told a us to share ours.. The bus that takes as to Disneyland never came to take us back in the afternoon hours they provided two days in a row and we took a taxi the fire alarm went on accidentally while they were decorating and we run at the reception and they were laughing saying it will stop in 4 minutes ! Room service is a disaster they bring a paper bag with hot food upside down and they find it perfect ! They can’t communicate in any other language than French They just say I am very sorry

Perfect location for Disneyland Paris just catch a bus outside that takes you to Disneyland. Breakfast is only £6 each which is really good but if your vegan as my friend is, there’s no options except from soy milk but the cereals had chocolate in and nothing was labelled so she just ate jam and sliced oat bread. Only like snacking options like croissant or pan au chocolat were choices. Hotel was clean and had a lovely area to drink casually with some games. Rooms are very small but for the price it’s as expected. Unfortunately I forgot to inform the receptionist about room 004 but our door would not lock so we placed a chair infront of it for 2 nights. The property is secure as you can’t access these rooms if your not staying in the hotel but it was just as precaution.

We stayed here before going to Disney Paris which was nearby. Unfortunately, I would not recommend it since both the service and room were not adequate for families. After a long drive here we expected as ticked in our booking for a cot to be in the room for the baby, however this was confirmed as not completed by the very rude check-in assistant. I said I was not happy since it was late and we had requested this in advance so there is no language barrier, it is a tick box on Holiday Inn booking. We paid 160 euros for the room so I expect this to be setup as requested rather than having to remind people to do a basic job. The check-in assitant bought the cot to the room about 30 minutes later but with no bedding, when he returned it was an adult size duvet, no cover for the cot mattress and no sheets. This is not appropriate for a baby, who should not have a duvet under the age of 12 months. I told him I was not pleased I had to make the bed myself since it is a hotel not self-catering accommodation, he did not care and left. I booked this room because I was sure there was a fridge, however there was not, we were told there ice machine had been broken for 3 months in this hotel which was not great. In addition there were a lot of insects and bugs in the room, which is strange since we stayed in self-catering centre parcs in the country the day after for a week and did not see this many bugs, so they're doing something wrong. Other points to note parking is free and there were plenty of spaces. The buffet breakfast was OK if you like croissants. The room was very overpriced and I would recommend you try a different hotel chain or centre parcs down the road which was fab. I would not return here, they need to reduce the price to below centre parcs which is were the service and quality is.

Stayed here for 2 nights with friends after visiting Disney. Booked this hotel 2 days before check in as we cancelled a different place and was pleasantly surprised with the price. Payment is made upon check in. Good location, only 10 mins drive from Disney - our main reason for staying, and therefore a short drive to the train station/shopping centre. We checked in approx 12ish (midnight), quick and easy. Room was on the 3rd floor. 1 double & 1 single bed. Very clean. Good sized room with small wardrobe/shelving/desk area. There are NO tea/coffee/kettle facilities in room. Plenty of plug points around the room. Bathroom was a good size with a good power shower. Only down side was 1 pillow each, but a quick call to reception and someone brought us more within 10 mins (even after midnight). Breakfast was included with our booking. A good selection of cereal, bread, pastries, ham & cheese, boiled eggs etc. Enough to set you up for the day. Only issue we encountered was the bathroom sink blocked up on our second night. As it was around 1.30am (after a long day in Paris) we decided that it would be a morning problem and told the lady on the reception desk at checkout. Overall a good stay here and would be happy to stay again.