Hotel terbaik di Blantyre

My husband and I have stayed at this hotel around 8 times and absolutely loved it. Beautiful modern comfy rooms, lovely bar area and the best ever showers! We have always experienced first class service from lovely staff. This unfortunately came to an end when we checked in last month. There was one really lovely young lady at reception as we arrived but she was caught up with another guest sorting out a problem with the TV remote control. I believe this girl summoned another staff member to come out from the office to deal with us. Out she came, never said hello, no eye contact infact was cold, and it made me feel uncomfortable. I'm guessing she was not happy at being called out of the office. So, with a cold and hostile attitude, we were checked in and given keys. As we always requested a downstairs room, I noticed our room was upstairs. I asked if there were no downstairs rooms, and we had requested this. She said”yes so I see,” and said no, there aren't any . So would you not think that when checking someone in who had requested a downstairs room, you would at least acknowledge this. Unfortunately, this has put me off returning and we have been staying at a different hotel. It's such a shame when the hotel is lovely and that one ”huffy” receptionist can ruin everyone else's hard work.

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

My friends and I all dropped into the Alona after a walk around Strathclyde park for a coffee and cake, after talking to Shannon who recommended their Dinner menu we decided to stay on and have a spontaneous meal together. The service from Shannon was excellent, we spoke with a young manager too who I noticed was walking around the other tables giving them all the same time and conversation as he did with us (a very attentive young man) I believe he was called Darrel. The restaurant was very busy and had spacious bar area, I found the staff all very friendly and informative while busy they were always available for guests. We have all planned our next visit for a meal next weekend, this time I’ll be leaving the car so I can enjoy a glass of Red!

The hotel here is a bit dated and could do with a bit of a refurb. The location is great for travelling. The staff are great. Very helpful and pleasant. The hotel is close to Hamilton, so if you need to get a bite to eat that's not McDonald's, then it's a five minute journey.

The service provided was pleasant. The hotel is located along the highway and has a supermarket beside with some fast food joints. The hotel is not exactly in a touristy location but it serves as a convenient location to branch out and back when visiting multiple places. Breakfast was served with sausages, bacon, eggs, cereal, etc. pretty normal of which both my children had enjoyed. Room was clean and spacious with the double bed and sofa bed. If we are visiting Scotland in future, this hotel will definitely be on our consideration.

Great location by motorway with many amenities like spa , swimming pool for adults and kids also jacuzzi and sauna as well rooms are nice

We just wanted to take some time to thank the staff at the Torrance hotel for making our wedding day so magical. The staff couldn’t have been any more helpful and nothing was too much for them. They were always so quick to respond to any questions we had in the lead up to our wedding too. We want to especially mention & thank Amy, Anya & Dominic, Who went over and above for us and our guests. My younger brother is autistic and after letting Dominic know this, he really went out of his way to ensure Noah had a great time. Noah cannot stop talking about this! The staff are just super at what they do, everything was set up to perfection and the day ran so smoothly. In terms of the hotel, everything from the food, decor and outdoor gardens is just perfect for your special day. The Stuart Suite is also absolutely stunning and we can’t wait to come back and stay again. Just an additional comment - a few days after our wedding we returned to the Torrance Hotel with our family for a meal (which was delicious!) and the staff brought myself and my husband a lovely ‘Just Married’ chocolate and strawberry platter. This really made our day and highlighted just how wonderful this venue & staff are. Thanks again for everything, The Daltons