Temukan Penginapan Anda di Coulby Newham

I would just like to say this place has had bad press but let me tell you the team have turned it all around, amazing food at a great value and the nicest cocktail I've had in a long time Alan the team leader checked me in to the hotel and was so helpful and explained everything even that you get 10% off as a hotel guest, then later that night he made me and my wife 2 cocktail that hands down are the best I've ever had, also big thanks to the kitchen staff for making a lovely mix grill, would highly recommend to anyone to stay or just get yourself in for some food and drink. Thank you, Alan, for all your help. You're great at your job 😁😁

I had booked a double room with shared facilities for one night's stay. First impression wasn't good. The front door was damaged, and seemed to be left ajar for guests to go in and out. I was asked to leave a £50 deposit for breakages? There were 2 cups on the windowsill with milk and coffee, but no kettle. There was no remote for the TV. When I washed my hands in the shared bathroom, the top of the tap came off in my hand. I had only been there 5 minutes. I went to find some assistance, and when the manager came to look at the tap he said ”oh, it's broken” he also had trouble getting the light to come on. I asked for another room. The 2nd room I was offered had a kettle, but no cups. The door to the room was really hard to open, and there was a hole around the door handle. The top drawer of the wardrobe was also broken, and there were bits of furniture outside the door on the landing. There were holes all over the wall of the shared bathroom. I asked where the remote was for the TV. I was told that the people who were 'living there' had lost the remote? It seemed that the hotel is used for long term stays, and they do not seem to have been respectful of the facilities. The breakfast consisted of a jug of cornflakes, a jug of orange juice and some bread and butter. I know it was only a 2 star hotel, but the whole experience was quite upsetting. It was awful, and I don't understand how this hotel has passed inspection? I was charged £53 for this stay for one night, and it was the worst hotel I have ever stayed in

Arrived 21/03/2023 after a hundred plus miles of driving. Frosty reception and paid £55 for room for night. Given keys to room 129 . On entering room noticed smell of urine, on inspecting bed there was blood on the sheets and on lifting back bottom sheet to mattress revealed multiple stains of varying matter. Went straight down to reception and asked for my money back and drove home as nothing available at the short notice. Beyond words to have attempted to rent a room out in that condition. Will never return in my lifetime.