Hotel terbaik di Harlington

Booked two rooms for a one night stay as this place is near to the viewing area at Heathrow airport. Unfortunately neither of us slept much due to poor quality matresses and thin curtains letting the light in. Also the walls are paper thin so you can hear everthing from the next room. The man that checked us in did not speak much english and seemed in a rush to get away. My room seemed clean but my friends was not, hairs and stuff in the bed. The tray with tea and coffee had no milk and the kettle was very dirty. One sachet of coffee was provided but this was a 3in1 which contained sugar. Plenty of tea bags, a few sugar sachets but no use without milk. We arrived too late to do much about any of the complaints and the man did not seem to speak english anyway, and we left at 0600 and there was no one around. On the plus side both rooms had a fan provided. My view, pay a little extra and stay elsewhere.

I had a very pleasant stay here. The best part was the customer service: every single member of staff was very attentive and made me feel welcome. The room was clean, spacious and well-equipped, as you would expect. Even though it is very close to the airport, you can't hear any planes or noise pollution. I also highly recommend the breakfast which was both fresh and varied.

Very nearby Terminal 2 & 3. Taxi 10mins away. Clean decent size room. Tried the restaurant and carluccios coffee bar. Both pretty good! I will stay again. Did check out the pool area, looked busy and pool looked smaller than was shown in the hotel pictures. Slightly disappointed as I chose this hotel specifically to use the pool.

A convenient hotel if you’re going to catch a flight. Service is excellent, helpful, and very friendly staff. We get upgraded for free to executive room.

Very nice location - only about 15 mins to Heathrow Terminal 5. Well appointed rooms with generally quality facilities. Breakfast, however, was rather basic and there wasn’t a wide selection compared to Marriott, their next door neighbour. The website also does not give accurate information and I was only told that the swimming pool was permanently closed.

Nice n new building however was very disappointed as the feel is not new. Taps are so bad if u open for hot water than all the water goes over sink n splash on you. On top breakfast is below standard as everything pre made notfresh and we had staff knock at 8am for no reason. Very unpleasant. Must say cosmetics look n feel is nice!

Another guest was able to access our room with their swipe key despite being allocated a different room. This was understandably quite shocking and triggered an asthma attack. When we brought it to the hotel staff, they claimed the entry and mistake was the fault of the other guest and no offer to change rooms was made. No other actions to ensure this would not happen again was made clear to us and hotel staff claimed that they could take no other action aside from further video investigation by upper management. When I requested an email regarding the results of their investigation into the matter I was told I was have to email them to request the information. I still have not received any information 2 days after the event. The only recompense I was offered was free breakfast and a drink coupon which I refused as I felt the manner in which they were offered was disgenuine. As we had to return to the same room, I felt the need to place a chair to block the door while we slept as I feared that another guest could enter the room again while we slept.