Hotel terbaik di Hessle

Staff were more than helpful, very friendly , The room was smart, clean and it HAD A BATHTUB which was amazing! Only an extra £5 to add on the gym and pool pass , which we didn't end up using but it was a bargain .

Arrived early no issues with that, friendly guy talked us through check in via phone, booked direct, requested upgraded room, got keys to the room was not impressed! Very basic , Room 7 , strange smell, worksurface round sink cracked & shabby, no tea/coffee making facilities in room which I have never experienced before…(shared kitchen has all these) just not my preference like a cuppa in room without having to feel you need to get dressed & go downstairs (personal choice) called number enquiring if my room was an upgraded one, no it wasn’t they made a mistake, quickly rectified, changed room Room 10, have to say compared to 1st one this was progressively better. Parking , plentiful if you don’t have inconsiderate drivers parking across ways in front of hotel making access to rear carpark not accessible! , when we arrived back at 11pm we had to park on road round the corner (not hotels fault) Would we return , No, ok for what we needed it for attending function Hessle Town Hall.

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Unsure where to even start, terrible room all round. I can honestly say I've stayed in cleaner, more comfortable hostels. The bed was an old basic divan and the mattress was no better than a 4 inch thick sofa cushion. Think Argos budget line. The room was very cold and the radiator didn't work but they had kindly supplied a filthy plug in oil heater which wasn't much use due to the size of the room and the only plug sockets being at the opposite end to the bed. Ended up moving the bed to the other end of the room to be near the heater. There was also a dirty fan for the warmer months to make up for the lack of air conditioning. The power switched off at some point in the night and had to be restarted with the room key card so the room was cold again on waking. Bathroom fittings were dated and rusty with rust stains down the walls in places and the bathwater was lukewarm on the highest temperature setting. Quickest bath of my life as the cold room made the tepid water cold in the time it took to wash my hair. The light above the bathroom mirror was cracked and repaired with sellotape. Not much of a problem but the TV was tiny and touching the ceiling so very uncomfortable to watch. Dirty skirting boards and splashes up the walls in places, dust bunnies under the bed, hairy taps,one hanger in the wardrobe, paint on the curtains and to top it all off no spoon to stir the tea and coffee with. The room in general was shabby and tired and doesn't look to have been updated in many years. The only saving graces were the proximity to the station, free WiFi and clean sheets.

Masa yang sangat tenang kerana dikunci tetapi kakitangan di sana sangat membantu dan menyenangkan. Hotel ini sangat bersih dengan semua sumber yang sesuai untuk memastikan penjarakan sosial dan sanitasi tangan. Terkesan

Hotel location was central. Staff was friendly and helpful. Room was good size and has the basics expected from Holiday inn Express. Breakfast was average but cannot fault it.