Hotel terbaik di Mollington

The staff were excellent, friendly and provided perfect service. Breakfast was good, options of cereal, full cooked and toast. The hotel is just outside of Chester but only 5 mins drive by car. The room was warm and comfortable.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

以為走兩步5分鐘就能到，最後結果冒雨20分鐘 發現中介平台Charge差不多30%More 社區賓館沒電梯，行李自己扛上去 然後發現房間小到沒法展開箱子拿東西 早餐是典型供給制英倫早餐，能湊合吃飽，還行 不能接受的是退房後沒地方給放行李，還説不負責行李安全，沒人給看行李，確實意外 最後老奶奶建議帶着箱子車站找個櫃子花幾塊錢存起來，實際結果是Chester車站沒有這項服務，暈！ 實際車站這邊右轉3分鐘路程有其它兩個賓館，比如Lloyd Hotel會好點，實際價格也是55~60鎊左右

樓下還在裝修，房間格局還行，出行方便.

Great trip to Chester. Free upgrade on arrival to a suite which was great to have the extra space. Breakfast is of great quality.