When I check in,I pay the breakfast fee at the reception desk.But when I went to eat breakfast,the staff says he couldn’t find, let me wait long time.I booked a taxi after breakfast,waste my time and I can’t ate breakfast very good. I’m so angry
Pro's and con's for this hotel are at the opposite ends of the spectrum.
The gentleman who greeted us at checkout was polite, helpful and happy.
The member of staff who woke us up banging on the next door room at 6am. Not so much.
After what felt like 5 minutes of loud banging outside our door and over 20 knocks at 6am both me and my wife were very much awake. I answered the door to a member of staff who said he was trying to wake the next room. I joked that our room were all awake and he just continued banging as loud as he could on the door. I did let the reception know and they acknowledged that this wasn't normal. The management however dismissed this complaint.
I do think that most long haul flyers value their sleep, but that is the hotels policy apparently.
In the morning we needed to print our COVID test results and the reception staff acted like a McDonald's worker who you have just asked for additional ketchup sachets.
Breakfast however is great, a good spread of hot and cold foods and good coffee too.
The sports lounge is an ideal spot to wait in before you head to the airport to check in too.
It was a good stay, smooth and easy check in. Good location. However I feel housekeeping could have been a little bit better. Sometimes I spend the whole day out and came back only to find my room not done and they end up coming late at night to ask if I would like to have the room cleaned.
Bagus
129 ulasan
4.0/5
Harga bermula
RM 378
satu malam
Semak Ketersediaan
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I enjoyed staying overnight at this hotel as it was close to the airport and my flight arrived too late for me to take a train or coach to Manchester. Initially there were some delays as they couldn’t find my booking, but it was a small misunderstanding as my name is quite long!
The room is spacious and clean, and would recommend for an overnight stay especially if your flight arrives later at night.
I also liked that they provided water in glass bottles!
Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached.
Check in: Swift, maybe cuz it was 11+pm hehe
Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏
Food: Morning breakfast was a classic american brekkie buffet, it was quite good.
Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok
the hotel is super clean and quiet. the location is great, very close to Heathrow Airport, with only about 7mins car ride from Terminal 2, which cost me 16 pounds taking the black cab. you can even see the runway through out the window if your room is in good position (mine is. the breakfast is great too, with many options and all taste good.
Stayed here twice. Very convenient place to stay near Heathrow T2. It has a good restaurant and bar. You can either get an Uber(book it at T2 exit, at arrivals) or a shuttle bus(hotel hopper(?)at the bus station , from the airport to the hotel.
Dengan pengianpan di Room in Guest Room - En Suite Shower Room Double Room With 1 Double Deyr di Hayes (Heathrow), anda akan berada dalam lingkungan 15 minit memandu dari Kastil Windsor dan Taman Botani Diraja, Kew. Rumah tamu ini berada 17.4 km dari Stadium Wembley dan 18 km dari Kensington High Street.
Rumah tamu bebas asap rokok ini menawarkan tempat letak kenderaan percuma berhampiran.
Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Bilik mandi dilengkapkan dengan pancuran mandi dan kelengkapan dandanan diri percuma.
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