Hotel terbaik di Thanington Without

The room just been done up but very small with small double size bed. Bathroom is good. We stayed for 2 nights. We told the manager that it is too hot in the room, no air conditioning or fan. He said there’s nothing he can do. So I told him we have to open the window, but it will be noisy so said it’s not his problem. I also informed him that the window latch is broken. He said he will get the maintenance fix it that day. But when we came back it’s still broken. Spoke to him again and it was full of excuses that maintenance didn’t came back and no one to fix it. So we Went back to a very hot room and my friend fix the window latch with a twissors so we can have some air. We also notice that the extractor fan was not working. My friend found the switch. Turned it on. Breakfast- no one to greet you. So we thought we can seat anywhere as there were 10 sets of empty table. We got our coffee and tea ourselves. When finally someone comes out from the kitchen he told us off as we should only seat on two seater’s. When most of the guest are only in two’s. There are so many of them in the kitchen no one made us feel welcome or we are quests.

The best thing about this hotel was the location - couldn’t fault it. Unfortunately, there were lots of aspects of the hotel that we felt just weren’t ok for somewhere charging these prices. The main issue was the staff, from the moment we arrived, it was clear that most were disinterested in their job. We were disappointed to find that the breakfast was continental only (not something made clear on ***********). We asked for toast, they asked what kind we’d like and we said white. When it didn’t come we asked again and they said there was no white. Which is fine, but the same happened the following morning too. The hairdryer didn’t work in our room. My partner went to reception for them to plug it in (it worked), and hand it back to him saying it was fine. We tried again in our room, it didn’t work in any of the sockets. He went back and overheard the manager saying ‘what’s he complaining for - it works!’ We were then advised to not ‘wave it around’ or ‘use a brush to style with.’ The only way we could get it to work was if he held the plug into the wall while I used it.. and then it became incredibly hot after 30 seconds. I don’t understand the stand-off attitude and why we couldn’t be given a different hairdryer - it clearly was faulty and they knew it. The room we were in was large but with only one small window (and the smallest tv I’ve ever seen!) I echo what another reviewer says - in the night it was SO hot I couldn’t breathe. Awful ventilation. We also had a drippy tap and the bathroom door only shut when slammed. When we left, the staff were sat having breakfast and didn’t even come over to the reception to take the keys or ask how our stay had been. Overall I feel that this hotel was once probably lovely, however maybe the owners have stepped back a bit and the people they've left to run it just don’t really care. It’s also very interesting how the hotel has no presence on this page - not even to acknowledge reviews, let alone reply. Says a lot!

優點：房間乾淨、收拾及時。早餐不錯，且一樓餐廳的牛排味道可以 略貴。 缺點：沒有電梯。 不過英國這種老酒店有電梯的也少。

1，設施：門口可以停車。房間設施齊全，佈置得很細緻温馨； 2 衞生：房間和公共區域都很乾凈整潔； 3 環境：周邊都是跟酒店差不多的英式建築，賞心悦目。距離市中心步行約20 －30分鐘，很方便。 4服務：很細緻，早餐除英式早餐外，還有其他不少選擇。酒店服務的大姐姐和小姐姐都很勤快，花園很漂亮。 推薦！

I reckon it was the cleanest hotel I had ever stayed in. We had a room no 6 with large, very comfortable bed, kettle, tea and coffee and lovely big bathroom. There's a parking in front of the building so we had no trouble with the car. The owner kindly phoned and gave us instructions how to check in in case he wasn't there when we arrived. So our check in and out went absolutely without any problem. The location is fantastic, few minutes walk to main attractions, river trips, shops and places to eat. I highly recommend The Coach House.

Hampton Canterbury is a very convenient hotel situated right in the city centre of Canterbury. Supermarket, restaurants and cathedral is literally 2-3 mins away. This is the 3rd time I stay here. Breakfast is excellent. Although the menu does not change, it is a very reliable good old English breakfast serve in a buffet. It has everything you need to start your day. I love it and look forward to it every time. (Although you might get slightly bored if you stay for 5 days like me). The environment is generally clean. I do not have a high requirements in the level of cleanliness. So don’t take my word for it. It is not luxurious, but you will get everything you need to support you throughout your journey for leisure or for business. On facilities side, there is no fridge in the room. Which is not a must. The room is medium in size. One down side is that there is no shower curtain. You will get a lot of water on to the bathroom floor when you shower. I suggest that they attach a shower holder on the glass side of the shower box. That way the water is directed towards the wall a lot less water will get on the floor. I will bring a suction type shower holder of my own next time. I will actually put it in my packing list. It would come in handy during travel. There is no coin op laundry in the hotel. And I don’t see any coin op laundry around the area. So you you need to use the hotel laundry service which will always be expensive. Personally I think it is a great hotel. Great value for money and is my number 1 choice of hotel when I come to Canterbury. Thank you for looking after us.