Hotel terbaik di Thorley

Unfriendly greeting on arrival, we arrived before 3pm and as usual we politely asked was our room ready and were abruptly told check in is 3pm. Maybe the receptionist could perhaps of checked to see if the room was ready before being so abrupt and returning to his mobile phone. Room smelt of stale smoke and had a fan going full blast to hide the smell. We were going to ask for another room but we were only there for one night and after the warm (not) welcome couldn't be bothered with the discussion so opened the window as much as possible to help get rid of the smell. Maybe a mention of this when we checked in would have been favourable. When we had a drink at the bar in the afternoon there was a problem with the card machine so we had to put the drinks on the room tab but when I checked my account £6.50 had come out of my account which no-one could explain why. The bar attendant was a young girl and she dealt with it excellently speaking to her manager and getting it sorted out We had dinner in the restaurant where we found the menu was quite limited however what we had tasted good. The wine list for the rose was not up to date and from what we were told there was only one choice available and had been that way for some time. In the bar area before and after dinner it was really cold and when I spoke to the gentleman behind the bar he said it was because the air con was blowing out cold air and that this was normal. It remained this way until about 22:15 In all it was a bit of a let down, the drive into the hotel through the golf course was beautiful but our relaxed mood was soon removed once we got to reception.

Some parts of the bathroom in need of a bit of refurb, but still had a very comfortable stay. The staff were lovely, very friendly and helped us out with dental kits when we realised we forgot our toothbrushes! Bed was comfortable, plenty of towels and pillows. Right next to the Birchanger services and about 10/15 minutes drive from Stansted. Free parking, worked well for our overnight stay and early start before our flight. Special thank you to the staff again.

All good, clean and not far from the airport but the bus stop which is in front of the hotel is not working because they are working on the road. We had to take a taxi to the airport (25£)

Very clean and cosy room. Spacious with high quality fittings on the shared bathroom. Definitely recommended for cheap overnight stay ready for Stansted departures!

We needed to use Ryan Air ( dreading return) for flight to be at Stanstead Airport. We decided the reasonable priced Novotel close to Airport. However, it far enough that a cab right would have cost £25 each way. We gladly took a shuttle for £4 ea way for each person. Just 10 min ride and bus comes goes every 30 min. We where happy the hotel informed us the shuttle starts at 3 AM, we had enough time to get to airport on time. The check in was fairly easy and quick. We asked if a sauna be at hotel, sadly only a gym. The room was exceptional clean, matress excellent and towels spotless like the linen later even crisp. Good choice. Had dinner at the hotel restaurant. A bit pricy like all of London and particular at an Airport Hotel, however, both dishes where outstanding, much so to let the staff know. Getting up at 2:15, had coffee ( tea) provided in room, easy check out just dropping key cards into lockbox and made the 3 AM Shuttle. I can highly recommend the hotel, service and restaurant. Definitely worth the money.