Hotel terbaik di West Town

我們到的那兩天有點冷，房間的暖氣很不錯，温暖不乾燥。

Great location for those early mornings dragging yourself out of bed for an early flight. Breakfast was okay. Hotel room was quiet so got a good nights sleep. One thing I will say was really weird is the toilet door is the wardrobe door 😂 so if you come out of the loo and someone is looking in the wardrobe, they may get a door to the head. And if you leave the bathroom door open you will be seen from the bed. Liked the big window looking out to the carpark but would of loved to of been able to let a bit of fresh air into the room. Restaurant was okay, I think it was £8 for tomato soup that was so hot it burnt my throat and nearly ruined the holiday before it had begun. Will stay again as it's so close to the airport and with TUI you can check your bags in the night before.

Llegamos muy tarde porque nuestro vuelo se retrasó. Como estábamos preocupados mandamos mensaje avisando pero no obtuvimos respuesta. Al llegar al hotel todo estaba cerrado y no conseguimos contactar con nadie. Tras el momento de pánico vimos una luz y una puerta abierta de una habitación y entendimos que lo habrían dejado para nosotros. Habríamos agradecido algún mensaje para avisarnos. Al día siguiente tampoco vimos a nadie para hacer el check-out.

Great location, easy service, spotless ☺️ Will definitely be returning and recommending

Beautiful hotel only 6 miles from Bristol Airport. Progressional friendly staff. Lovely large rooms. Great facilities.

Reception and staff, shuttle bus etc. Were very helpful, welcoming and friendly. Hotel very clean, food limited menu but lovely food. Shuttle bus fantastic. No other amenities. Bar was awaiting delivery of draft and bottled beer for 3 days so we had to go somewhere else for a drink. We had booked late check out and were woken up by housekeeping early, explained we had late check out but were woken again by phonecall from Reception asking us to vacate room, it took me to go to reception with proof to which the woman responded 'oh it must be on other server' ??????? Why wasn't it checked then? Completely disorganised. I spent the time I paid for late check prooving I'd paid for it??????? No apologies! Very disappointed. So no drinks or explanation as to why they had let it run out if as they said hotel was 'booked out' that weekend so they should have made sure they had stock and absolutely no regard into what I'd booked and paid for! Really felt sorry for ground staff as management should take responsibility for these issues instead of letting the staff at hotel get burdened with management mistakes! Very let down with mis information and not very good management skills and planning for their visitors stays!

Excellent room/service/food would highly recommend the hotel great stay