Hotel terbaik di Wonston

The room is nice and clean, the staff are nice and friendly,good location for traveller from north to down south, located at the service station, very convenient to get food and fuel.

Stayed for 2 nights as we were attending a function at the hotel. A large hotel set in its own grounds. Modern (ish), our room was large and the bed comfy, bonus that you can open the windows. Observations, no glasses in room for water but there are mugs for the tea and coffee. Bathroom needs attention, the plugs in the sink and bath couldn’t be unplugged so I had to use a knife to prise them open so that the waste water could drain away, extraction fan inoperable so steam quickly gathers. Food. No room service is offered, breakfast self service buffet, food quality just average, at busy times staff struggled to keep food options stocked on hot plates. Some staff training is needed, the young staff seemed rushed and lacking in basic hospitality skills. This venue is billed as 4 Star but I would place it at 3 Star from the experience we had.

Pretty basic no frills hotel but quiet and clean with a good comfortable bed and well equipped shower room. Rooms are a good size. Easy to find. Good parking. Polite and helpful staff.

We arrived very close to end of service in the restaurant but were made very welcome. The staff were friendly, informative & careful as we had caeliac & gluten intolerant people in our party. Our only real disappontment. Having offered gluten items like fish & chips & having gone to effort to make gluten free batter, then foolishly cook it in same fryer as other gluten products. The staff were quick to point this out & quite rightly too as this would make us ill. By cooking in this manner, this should not be marked up gluten free. Your staff could offer chips for various meals as they cooked them carefully in the oven. A small seperate gluten free fryer or even an isolated air fryer would give you so many additional options to offer to your customers. I know gluten free flour is more expensive but bought in bulk, it could be used for so many meals, again opening up choice for allergy customers & so attracting them to your restaurant. As with fish/chips all customers could eat it. No loss of taste. And such flour used in quantity would add pennies or fractions of pennies to meal cost. You attract the allergy sufferers, you also bring in all their family & friends & earn a reputation to draw in their custom & spread the word that you cater especially well for allergy sufferers as well as offering a variety of good quality tasty food, reasonably priced. I hope you value this feedback as I'd really like to come back as atmosphere, location & service was excellent

We stayed here for a visit to the Bombay Sapphire Distillery nearby, and we saw on their website that this hotel was nearby. We spoke to them in advance to ask about parking and check in etc, and the lady couldn't be more helpful, offering we could leave our bags there if we arrived before the check in time of 2pm and they could arrange a taxi to take us to the distillery. Upon check in, we asked about a taxi and the lady explained that there was in fact a bus due in less than 10 mins, so we left the bags in the car and we hurried outside to catch it, 10 mins journey costing £2, saved us money! When we returned from the tour, we actually saw our rooms for the first time and we were amazed! They were located in an annexe overlooking the car park, but they had a shared terrace with seats outside too. The room was exceptional. Comfortable, clean and well appointed. The bed was soft and the linens crisp, TV on the wall, a brilliant tea tray with biscuits too. The bathroom was really nice too, with a huge shower with great pressure, and lovely toiletries included. Having the outside terrace made it feel really spacious, we even sat outside in the evening sun with a drink. Beautiful pint of butter incidentally! The roller blind and blackout curtains also meant we slept very well. The breakfast in the morning in the main pub was excellent too, tasty, fresh and delicious, brilliant bacon and not a catering sausage in sight. The coffee was also very good. The young guy serving us was helpful, friendly and attentive but without being overly fussy or false, just genuinely helpful. We would 100% recommend this place, also an Ideal staging post on a trip to the south coast, and one we will probably use. I've stayed in far more expensive accommodation and vowed never to return. This is honest, comfortable accommodation that delivers on every level.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.