Hotel terbaik di Megara

Lovely room nice and clean the host was lovely lady would come again

Was really disappointed with their customer service considering their good reviews. The front desk on our arrival was nice enough to arrange a round trip taxi to the Bolivar beach club, however the confusion happened on the return to the hotel and the taxi driver was not in front of the restaurant. I wasn’t able to call the taxi company since I can’t make international phone calls, I had catch a taxi at the restaurant. When I came back to the hotel the lady at the receptionist desk scolded me and asked where I was since the taxi driver was waiting. I explained to her I was outside the restaurant and didn’t see a taxi. That’s when I found out there’s multiple entrances and that the taxi driver was waiting between two entrances. I explained to her I didn’t know that and I thought he’d be outside where it said Bolivar Restaurant since that’s where I asked to go and I’ve never been, she then wanted me to still pay the taxi driver for the trouble and I refused since I had just paid 50 euros to get back. Really disappointed with how comfortable she was in disciplining me and scolding me in front of other guest.

As a Hilton Honors member, I have come to expect a certain level of service and comfort from Hilton and unfortunately, my experience did not meet these expectations. We were upgraded on our first night, then had another consecutive five nights reservation, however I was asked to pay for that upgrade although the app showed plenty of availability. I declined and was moved to a king deluxe bedroom overlooking very old houses, some walls, dogs and a busy road. Basically according to Maria, General Manager here, all king deluxe rooms will have the same noise issue and same facing view, please be aware when booking as not worry the money. One of the most significant issues we encountered was the noise disturbance from those neighbouring properties, the property underneath our balcony housed six massive dogs that are constantly barking and howling, it’s also a very busy road. The constant barking of dogs and the loud noise from passing cars made it difficult to sleep, significantly impacting our overall enjoyment of the stay. While we understand that the hotel's location may contribute to some noise, we believe that more could be done to mitigate these disturbances, such as providing better soundproofing or relocating guests to quieter rooms. Additionally, we were surprised to discover that certain amenities, such as water refills and coffee pods, were not included in the room rate. This information was not clearly communicated to us upon check-in, and we believe it is important for guests to be aware of such charges beforehand. Furthermore, the management's response to our concerns was disappointing. The insistence on moving rooms despite available options and the accusatory tone used by the general manager were particularly unpleasant. We believe that a more accommodating and understanding approach would have been more appropriate. Despite these negative experiences, we did appreciate the excellent service provided by the F&B team, concierge and members of staff. Their professionalism and kindness were a highlight of our stay. The beach and the pool are beautiful, pebbled beach with clear blue Agean water. We hope that management will take Hilton Honours members concerns seriously and implement necessary changes to improve the quality of their attitude and services, otherwise members will not be booking here.. Based on our experience, we would not recommend Isla Brown to other Hilton Honors members. This hotel was approximately £250 per night and I would rate this 2.5-3 stars and not 5! All of the above need fixing before I'd consider staying here again, we moved to Pefkaki Boutique Hotel Loutraki and finally managed to get a good night sleep .