Hotel terbaik di Air Saga

NIGHTMARE, DANGEROUS, NOT LIVABLE SPACE Regrettably, I hastily chose this hotel due to a late airport arrival. This decision, made without thorough research into the hotel’s current condition, is one I deeply regret. Health and Safety Issues: It’s astonishing that this establishment continues to operate with the approval of the health and building department. A staggering 99% of the rooms are afflicted with flooding, structural issues, and a pervasive moldy odor. The rooms are also infested with mosquitoes and bedbugs (see pictures). The walls are deteriorating, with plaster peeling off, creating a dangerous environment for any occupant. Electrical Hazards: The coffee maker in my room, which I had filled and plugged in, started emitting a foul, burning smell. Upon inspection, I found that it had failed to shut off automatically. The wires were melting, and I sustained burns on my hand from the steam. This poses a serious fire risk and a danger to guests. Pest Infestation: I was tormented by bed bugs and mosquitoes throughout the night, making sleep impossible. Poor Hygiene: The bedding and pillow covers were in a questionable state, and it was unclear when they had last been laundered. The bathroom floors were covered in mildew and mold, indicative of severe neglect. Noise Pollution: Adjacent to the hotel is a club emitting deafening noise that vibrated through the walls, disturbing the peace of my room. Upon contacting the front desk, I was informed dismissively that it was merely karaoke. Hours later, at 1:30 AM, the noise persisted at intolerable levels. When I approached the club to request a volume reduction, I was met with indifference and an escalation in volume. The security attempted to intimidate me, and I observed a group of individuals in a back room, seemingly engaged in illicit activities, who retreated at the sight of my protest. Desperate for respite, I pleaded with the hotel staff for a room change. The young attendant, seemingly inexperienced, claimed there were no available rooms. It was not until 2:30 AM that a room was begrudgingly offered, albeit marginally better in terms of noise but still infested with pests. Conclusion: With no sleep and a growing sense of fury, I inspected other areas of the hotel only to find it riddled with structural damage, mold, bedbugs, mosquoites and hazardous materials such as asbestos and lead. The building is in dire need of demolition rather than serving guests. It appears that only three rooms are maintained in a serviceable condition. It is a disgrace that such a facility is allowed to continue operations. I implore potential guests to diligently read through critical Google reviews before considering a stay at this hotel in Belitung.

I came to this Hotel in December 2020, Overall, this is an great hotel. Clean, minimalist cool design and stunning sea view room. The staff is friendly, helpful and try to serve well. The price is also reasonable. You can take many pictures for your Instagram because there is Instagrammable space. >.<

My husband and I recently stayed at the Fairfield during a short trip to Belitung with our toddler. The hotel is beautiful and the rooms are well-kept and maintained. The views from the ocean view rooms are absolutely stunning. While you cannot access the beach from the hotel, the pool is lovely. The hotel is also in a good location - easy to get to lovely beaches, restaurants, and do some shopping. The breakfast buffet is fantastic - the traditional foods are some of the best I’ve had in Indonesia, and there is a wide variety of options to choose from. Everything was delicious and freshly added to the buffet on a regular basis. The kitchen was more than happy to make things that were requested. The coffees and juices on offer were also lovely. The most amazing thing about this hotel is the impeccable service provided by every member of staff. I cannot praise the staff enough for their amazing hospitality and excellent service. We found them to be wonderful from the first moment we arrived until the moment we left. I am particularly grateful for the care they showed for our toddler. Staff made sure she was happy all the time and were not annoyed by her wanting to play. This made the trip feel so relaxed for us. I cannot recommend this hotel enough and look forward to visiting again soon. What a wonderful place to relax.

Kebersihan kamar biasa saja sesuai dengan harganya juga, makan pagi tempatnya luas dan nyaman dengan menu cukup berragam dan rasa biasa saja. Pemandangan luar cukup bagus dengan view laut, pelayanan sangat baik.

everything is good, the rooms are clean and smell good, friendly. I hope you can stay here again, the food is good, the experience of staying for 3 days 2 nights is like at home. Hopefully in the future, they will be successful and become an option when on vacation in Belitung.