Hotel terbaik di Pajajaran

The location is ok. The staff are friendly and the service is good. The website says the room I stayed is 30 sq. Meter but the room itself is no more than 18. The room does come with a patio which is relatively big. There is a wall in the patio that blocks view (5th floor). The bath room is relatively small and no bathtub. I left the hotel around 7:30 in the morning to the nearest high speed train station by Grab and it took around 30 minutes. There is a safe in the room. The buffet breakfast is ok. The swimming pool is not big enough for laps. The chairs at the restaurant are too high and not comfortable.

This my first time stayed here due to other hotel was full. Unfortunately, it was not a bad hotel. The room is spacious with a good staffs services. They greet me in room corridor and lobby. Just a few suggestion compare to hotel i used to stay are : - the breakfast menu should be more variety. I order american breakfast. The quality of the item was low. The bread is like a rock, the sausage was small and not a sausage for 4* hotel. - the room's wall should be repainting since i saw many kids writing on it. - more lights in front of the main gate, it is too dark, i thought it was a office building. The hotel has good and nice plants, should add more lights. I am sure if this hotel give a small touch in main gate, people will interest to try visit and stay. Your gate is too dark and not eye catch. That are few suggestion to management of Grand Aquila Bandung. You also have an excellent staffs who willing to do an extra mile. Such as a woman in Reception willing to send my luggage to room. Her uniform was different from other staff more firm, she is the manager i guess. Im not sure her position. Im sure she did that due to i informed that my luggage still in lobby and i need something immediately for my baby. Also a man with housekeeping uniform deliver my breakfast to room. I realize you are minimize staff since it is a covid pandemi. I really understand with the situation. However, thank you and will visit your hotel next visit to Bandung.

The room is good, but the restaurant service is bad. I ordered 2 menus, 1 has served and we wait more than 10mins until they said the menu has sold out. Why they just tell us earlier that the ordered menu was unavailable any more, why they just made us wait couple of times after the first order had served

Nginep 1 malam di sini, hotelnya ada di dalam mall gitu (mudah kalo butuh2 sesuatu atau mau nyari makan). Staffnya ramah dan helpful banget, kamarnya juga luas, bersih, dan nyaman cuma amenities yg disediakan kayaknya cuma buat 1 org aja yaah pdhl di pas booking mesen untuk 2 tamu. Terus gatau kenapa android tvnya susah bgt buat dinyalain huhu tapi overall pengalaman yang oke nginep di sini.

This staycation sponsored by Traveloka! will be reviewed soon at Stayandvacay! Triple Seven Hotel is also located at Bandung, near to Catholic Church of Our Lady of the Seven Sorrows (Pandu). The staff welcomes us, and we have to give a deposit of IDR 50.000 and claimed it when we check out. The interior is good and well maintained, and we choose Retro Queen, but there's smelly smoke inside the room, and there's a small stain at the bed speed and cover, and the staff helps manage the issue well. Both security and all staff are friendly, thank you

Stayed at this hotel for its proximity since the other Accor hotels nearby were fully booked. Sadly, this was a wrong decision. Ibis is part of Accor hotels should have a clear standard and proper QC (for service and most important cleanliness) in which a total absence at this property. Accor puts effort to have guests becoming their ALL members, but this hotel does not really understand what kind of value to be delivered to members including their top tiers. Got checked in and was given a flooring-mop look alike towels with dark stains all over surface. Not a single guest would deserve to get this kind of towel. Those defected towels should have been scrapped away already. When asked for replacement - yes they do have towels in good condition. Question is WHY put those dirty defect ones? Front office was barely recognize loyalty membership, not even offering a late check out. When asked, a male FO staff (Ag***) replied and asked if I had reservation. How ridiculous? Not to mention, their Assistant FO Manager (D**) who was standing there, pretended to hear nothing instead of stepping in his staffs. Completely shows no leadership. For members or any guest who expect an international standard and cleanliness, STAY AWAY from this hotel. Hope this helps.

Lokasi strategis, kmr bersih, pelayanan bagus, hanya bath towel sdh kumel dan perlu penggantian

This hotel is good, but it’s need to be modernized once again. the staffs are very helpful and kind. I like it