Hotel terbaik di San Donnino

Abbiamo prenotato all'ultimo una camera al B&B per due notti. La location non è propriamente in un posto tranquillo, come descritto, si trova accanto alla circonvallazione. Ci è stata assegnata una camera al piano terreno con una porta finestra che si apriva direttamente su uno dei parcheggi! Da notare: la porta finestra che apre verso l' interno considerata anche uscita di sicurezza!!!!! Quindi no possibilità di aprire una finestra e lasciarla aperta. Quella camera molto probabilmente è stata ricavata da un box auto. Bagno cieco. Nulla da dire sulla pulizia. Una grossa pecca (un'altra) non poter consumare una colazione come si deve. Viene lasciato un cesto in camera con brioches confezionate, marmellatina, succhi, e se vuoi bevande calde devi uscire in corridoio e usare il distributore automatico. Mi spiace ma per quella camera/ex garage direi non da consigliare.

Kudos to the friendly staff that resolved our booking issue! Due to our flight cancellation, we “did not show” to our hotel reservation and arrived a day after. Thanks to the receptionist, she was so accommodating and understanding and she was able to resolve the accommodation issue. She also provided accurate instructions on train and bus schedules/locations.

Our stay was two nights. Room 404. Positives: Helpful staff. Good breakfast. Close to the airport - 10 minute cab ride. Comfortable bed. Reasonable weekend rate. Though close to the airport, the room was quiet. Negatives: no one to help with luggage - used a hotel luggage cart to load in and load our out luggage. The room sorely needs redecorating. The floors are scratched. The furniture is damaged - chips and nicks. The bathroom fixtures are worn out - the chrome finish is missing with the underlying brass exposed. To enter the bathtub requires stepping over a 24 inch high tub wall. The room is tired and worn. This hotel was OK for a short stopover on our way home, but would not stay there for an extended period.

Abbiamo pernottato lo scorso weekend io la mia compagna struttura perfetta pulizia perfetta e il servizio perfetto un accoglienza meravigliosa lo consiglio a tutti sia per l'altra qualità della pulizia delle camere sia per l'alta cordialità e l'educazione del personale per qualsiasi richiesta erano sempre tutti a disposizionestruttura nuova ben organizzata lo consiglio vivamente a tutti tutti un saluto Andrea da Roma

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.