Temukan Penginapan Anda di Sorrento

The Good Friendly helpful staff and a warm welcome. Exceptionally clean Beautiful stunning views from the restaurant and the rooms across the bay of Naples Easy walk downhill (15 minutes) into the centre of town. (But beware - a taxi ride from the grand harbour is €25. And €20 from town) Private hotel access down to the small fishing harbour via hotel. The Ok Friendly service at breakfast. Good coffee. Nice fresh fruit. Nothing exceptional - would have been nice to have had some different beautiful Italian breads other than same little rolls and sliced (sweet) toasting bread every day. Also a change in the hot Buffett - mushrooms, quality sausages (not hot dogs) roasted Italian tomatoes. The bacon was often undercooked. Omelettes and fried eggs are available on request. We had dinner the first night and didn’t repeat the experience. We are well used to Michelin star dining and appreciate great Italian food. We didn’t find either here. There were lots of staff milling around who didn’t seem to know what they were doing ( they may have been new staff being trained). Lots of whispering going on and we felt uncomfortable. The food was presented well - small portions on big plates and we filled up with bread - we were hungry! Our room had a most amazing picture window and a comfy bed. It was fairly spacious and very clean. There was no comfort to be found in the room however and on the rainy days when we would have liked to retire to our room and read we would have had to lie in our bed. Not good. All the furniture in the hotel looks good but it is hard and angular. This is not a comfortable hotel. Even in the bar area the design is for aesthetics rather than comfort. One early (rainy) evening we attempted to order a bar meal but were told we could only have a snack as the chef was preparing dinner and was busy. The bartender said he could ask the chef if we wanted. We would have gone back to our room and ordered room service from a limited menu but there was nowhere to have eaten any food that might have been delivered. Therefore we went back into town. On the one and only sunny afternoon we decided to go to the beautiful swimming pool Tge water was too cold to swim in - nice at the height of summer but not the end of May. The beds were uncomfortable. Staff bought another couple who were sunbathing food and drink but never came to ask us if we’d like a drink. Very odd. So in summary - some really lovely points but overall we were disappointed. This is no way a 5 star hotel and we would not return or recommend.

A great find, the hotel is within a lemon grove. It is a short (flat) walk about 10mins to Piazza Tasso which for us was ideal as the hotel is away from the areas that were busy at night. The rooms were very clean and a good size, with high ceilings and tiled floors (and AC if needed) all of which helped on the humid days to keep to room cool. A couple of days there were storms in the area the rooms were very well sound proofed and we didnt hear them. The staff were fantastic, the day we arrived we took a wrong turn from the station and turned a 5minute walk in to 30mins in midday sun, when we arrived the first thing we were offered were a place in the shade and some cold lemon infused water. Then on the last day we were given bottles of water for of onward journey. At other times the staff were available to offer ideas for places to go, things to see, book taxi’s arrange day trips etc.

Great stay in this hotel, a big shout out to Max and the rest of the staff for making the holiday such a pleasant one. The roof top bar is a great way to finish off your night and the pool at the roof top was a bonus we weren't expecting.

Our hotel experience probably illustrates the point that different hotels suit different people as everyone has their own things that matter to them. We didn’t mind the fact that the hotel was out of the town centre and therefore up a steep hill. We used the courtesy bus or walked. The trade off was that the hotel was lovely and quiet (no piped music in the restaurant either) and the views were spectacular. Everything was spotlessly clean and the staff very friendly. What let the hotel down for us was the food. As other reviewers have said, it was not always hot enough. In addition, there was not enough of it, although on one occasion I did ask for more potatoes and vegetables and was given them. But each day there was only one vegetable on offer. One day it was cauliflower, another day it was red pepper, another day broccoli etc. In an attempt to increase her vegetable intake one of our party ordered grilled vegetables and cheese which was offered as a main course. Unfortunately it was served cold (the menu did not say it was a salad) which was something of a surprise. This is the only hotel holiday I have ever had where I lost weight! (I’m female, 5’10” and 9 and a half stone, so not overweight. I wouldn’t say I eat huge amounts). If the food issue could be addressed I would give this hotel an excellent rating.

海景房很美，普通房環境也很好，最值得一提的就酒店的米其林餐廳，黑松露意麵是我吃過最好吃的，早餐也很好，服務熱情必須五星好評

We have spent 3 nights in this hotel. Excellent location away from traffic and noise. Only 250m from Marina Grande that offers a number of good restaurants. Beautiful clean and tidy hotel with very friendly staff. They even cater for gluten free options which was a bonus. Highly recommended for a short stay, easy to get the local bus to the train station as well. We will definitely be back again.